Thank you to everyone at this company, to the sweet lady that took my call the night before whose…read morename I didn't catch, to Dr. Daniel for being so compassionate and patient. My 14 year old boy was suffering from organ failure from a quick and aggressive cancer. And though we tried to save him, it all happened so quick and we unfortunately had to make the call to give him peace. The quickness of everything left me scrambling to find a vet that could come the next day. I knew I wanted my boy to pass on his favorite couch surrounded by family, and luckily this wonderful company had an opening for the following day. Dr. Daniel explained how everything would happen and I could tell he went peacefully. The only discomfort he had was the sedation shot which Dr. Daniel explained would sting just a little bit. I can't express how grateful I am to have had such a beautiful process arranged for my boy The best final gift to him Though it can be pricey, it's worth absolutely every penny to have had such a wonderful end of life experience as this Thank you all

From my initial late-night inquiry call through their follow-up weeks after, my beloved corgi and I…read morewere treated with care and dignity. The vet who came my home gave me all the time I needed to say goodbye. Then she handled her remains with loving care. She followed up several weeks later to see how I, as well as my other corgi, was doing. I hope you don't need this service soon, but when you do, I recommend this place wholeheartedly.

When it was close to our pet passing away, we found Only Cremations For Pets and spoke to Kayla…read more She answered all our questions about the process and services they would provide to our beloved dog, Ronni. She explained how we could watch as little or as much of the cremation process as we wished. She also explained the "Private Viewing" and what the entire package would cost and entail. The morning Ronni departed our life, we brought her to Only Cremations and they kept her for us until the viewing, which was a couple days later. The day of the viewing, we were already an emotional mess, but Brittany was there right away to show us the presentation of Ronni in the viewing room. She was beautiful and had a blanket laid over the lower half of her body. Ronni looked like she was peacefully sleeping. There was ambient lighting and somber, relaxing music playing, a vase of flowers nearby, a sofa, and of course a box of tissues for our use. We were given up to two hours to spend with Ronni in the private viewing room for us to say our last goodbyes. We felt grateful to see her beautiful face one last time. During this time, Aldair came in and took her clay paw prints and we also had some ink paw prints done. He did a great job capturing the definition of her paw prints. Both Brittany and Aldair made this time more supportable with their patience and compassion and the gentleness they had with our baby girl. When it was time for the cremation, we had to leave the viewing room and go to another room, as our 86 pound Ronni needed a larger cremator chamber. We were able to sit in this room and watch through a window as Aldair placed her into the compartment. We had previously viewed the entire cremation process with another pet of ours and wished to ensure we received only their cremains, with little chance of a mixture or unknown other pet being switched out. Sounds a little paranoid, but we've heard stories, and this way gave us peace of mind knowing we were definitely receiving Ronnie's cremains. After the cremation process, approximately 90 minutes later, Aldair carefully and thoughtfully prepared the cremains for us to be able to take our Ronni home with us in a nice wooden urn provided as part of the package. Brittany presented us with a fabric bag with the urn inside, along with the clay and ink paw prints, a certificate note of sorts, and a packet of flower seeds. We are so thankful for this experience your establishment provided. Some of the "mom and pop" stand alone facilities have been bought out by big chain corporations, and they do not provide this same service as you have given to us. It's almost as if they have something to hide or don't want you to see. You've provided us with the best farewell we could give Ronni and are so appreciative Dr. George Katcherian founded and created this location for us to give a compassionate goodbye to our loving pets.

We lost our fur baby and Only Cremations took great care of everything. David was in contact with…read moreme about the delivery. Thank you for your wonderful service

They are very polite , patient and showed empathy to the family that lost a family pet.read more

Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

We had a really positive experience at Irvine Valley Veterinary Hospital during a stressful time…read morewith our pup, Mocha. From the moment we walked in, the team (Brandon especially) stood out. Brandon was incredibly kind, patient, and communicative, which made a huge difference for us as anxious parents. He loves labs too and mocha loves being loved! Toni, Julie, Serena and Marcela were amazing with mocha too and really helped calm some of her stress too Dr Sohn took the time to thoroughly talk with us, gather Mocha's history, and understand everything that was going on. We never felt rushed or brushed off, they made sure we were fully informed and prepared for each step. Most importantly, they helped keep us calm during an overwhelming situation. They didn't try to oversell unnecessary tests, but they also made sure to run a comprehensive set of diagnostics so that no possibilities were overlooked. It felt like they genuinely cared about doing what was best for Mocha, not just checking boxes. Overall, we felt supported, heard, and confident in the care Mocha received. We're very grateful to the team and would definitely recommend them!

Several years ago, Irvine Valley Emergency Clinic earned my trust when they successfully removed a…read morelarge bone from my dog's stomach by endoscopy. The care was exceptional from check-in through discharge, and I appreciated that they offered overnight endoscopy--a service many emergency hospitals do not. Unfortunately, my recent experience was very different. On Saturday, June 27, my senior foster dog swallowed the head of a toothbrush. Before driving 45 minutes to Irvine Valley, I called to confirm that overnight endoscopy was available. I conference-called the rescue owner so we both heard the confirmation. After check-in, my dog was examined, X-rayed, and given medication to induce vomiting, which was unsuccessful. We were then told the foreign body was in his stomach and that endoscopy would be needed. Around midnight, I was shocked to learn that the veterinarian on duty did not perform endoscopy. He informed me the veterinarian who did had gone home at 10:00 p.m. This was the first time anyone told us the service I had specifically called to verify was no longer available. He informed me they were sending us to an ER in Laguna Hills. However, when I asked what was the delay, an employee told me 'oh they can't do it". I started calling around myself and finally located VEG Costa Mesa, where my dog underwent another exam, another set of X-rays, and ultimately had the toothbrush removed by endoscopy around 5:00 a.m. Had I been given accurate information before I arrived--or even immediately after check-in--I would have gone directly to a hospital that could perform the procedure. Instead, my foster dog experienced unnecessary delays, and the rescue incurred duplicate charges for exams and X-rays. I called Irvine Valley to discuss this with the administrator twice after the incident requesting reimbursement for the duplicate services. Both times I was told the manager would return my call. As of July 4, I have not received any response. I still believe Irvine Valley has skilled veterinarians and has provided excellent care in the past. My concern is with the inaccurate information about endoscopy availability, the resulting delay in treatment, and the lack of follow-up afterward. I hope this review encourages better communication so future clients can make informed decisions during already stressful emergencies.

I mean just horrible service in the face of a family tragic loss. Took my payment 12 days ago for…read morethe loss of our beloved pet, and sent an update link that has not been updated in 10 days. And when I reached out they told me they are just a technology company and offered no help in finding our animals remains. Terrible service and company. updates

It has been months since my beloved dog Lucky passed, but I figured I should share my review any…read moreway. I want to start by saying that the package I ultimately received was very beautiful and I am very happy with the physical products I received from this company. They did well in honoring my best friend and providing me with cherished mementos. The mementos were the main draw for me when I chose Angel Paw/ Loving Pet. My dog Lucky had cancer, and although I was starting to emotionally prepare myself for the end of his life, his death came suddenly. I was alone with him when it happened and I felt panicked and anguished about what would have to come next. I should have stopped and called our vet and asked them to hold his body for me while I figured things out, but instead I immediately started trying to find an aquamation service that had the mementos I knew I would need to grieve and remember Lucky. So I turned to Loving Pet/Angel Paw. Their website looked so clean and modern! I was impressed so I filled out a form and they called me very quickly. A van was dispatched to my home and arrived in 2 hours. The driver who picked up Lucky from me told me the process would take 2 weeks. Loving Pet/ Angel Paw promised cutting edge technology that would keep grieving pet parents in the loop every step of the way of the cremation process. It's proudly proclaimed in their About Us story that the whole point is to keep families away from the nightmare of not knowing. I was stuck in that nightmare of not knowing for a month. If you're stuck waiting, please know you will get your pet, but it will take a month. I was in agony thinking I had chosen wrong, or that I got scammed and I would never get Lucky back ever again. I did get Lucky back and so will you. You unfortunately just need to keep waiting. The app never updated with any of the steps of Lucky's aquamation process. After 2 weeks I started calling and calling and calling. I left messages with my phone number asking for a call back that never came. I had more success with emailing them. I would recommend emailing if calling isn't working. The explanation for the delay was The Weather. Southern California was experiencing torrential unrelenting rain earlier this past spring. Fair enough. 3 Weeks after they picked up Lucky from me, someone responds to my email saying Lucky would be shipped to me. They don't provide me with a tracking number even when I ask. At this point I am having slightly more luck getting them on the phone. A few days after I asked for the tracking number via email, I call and a Lovely man who said his name was Jeff answered. Lucky had not been shipped out yet after all, BUT Jeff does reassure me that Lucky's cremation package was ready to go and would be shipped ASAP. And it was. So shout out to Jeff for that one. I get a text message later that same day with the UPS label. Overall this experience was unpleasant. Complete lack of communication with grieving pet parents. I would not recommend this cremation company to anybody in the future. But if you've already chosen Loving Pet/ Angel Paw, please just wait it out. Your baby will be home soon.

We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

I am so happy to recommend Oliver from Precious Pet Cremations. He is a class act, compassionate,…read moreprofessional and just a nice and kind soul. While cleaning out a loved one's residence, I discovered several urns of her former pet remains. Wanting to be respectful of the remains and our family member, I arranged for Precious Pet Cremations to include the remains as part of a communal spreading of ashes at sea.

My family and I recently had to relieve our sweet Lulu of her awesome family member duties this…read morepast Monday. My daughter had prepared us for this day by researching the reviews of a few in-home services so that we would have the right choice at a moments notice. We were at the vet at 9 AM and confirmed the bad news that we had to act quickly and my daughter immediately called her first choice, A Pet's farewell, and we were able to get an appointment at noon that day. Waiting any longer would have turned out a whole different bad way. Dr. Leah came over on time and came into the house and graciously explained how we were going to proceed all the while being very patient and considerate of our situation. Dr. Leah asked us to prepare some snacks Lulu loved so that we can distract her from the needles of concoctions. Lulu ate one of her fave's Cane's chicken (actually got up to eat that), went on her last potty break and then we went back into the house and set up in the living room. Lulu took everything like a champ as she always has, and it was painless and a comfort to know that she was just going to drift away peacefully with all of us at her side and in her visuals as she relaxed. Dr. Leah was very helpful and patient as we cried and hugged Lulu good-bye. Dr. Leah wrapped Lulu up in the carry out sling and my son helped her take Lulu to the car that was decorated with cute pillows, a blanket and flowers for her final trip in a car. Thank you Dr. Leah not that I want to do this ever again, but I will have to, and I will definitely be calling you back to help us the next time. I hope anyone considering an in home service is able to give their pet's a peaceful final goodbye-bye no matter the cost. Your peace of mind knowing you did the very best for your family member is priceless.

During a very difficult time for our family and our sweet baby girl, Dr. Leah proved to be the…read moreperfect person to help us get through a very difficult experience. Dr. Leah was professional, compassionate, gentle and kind. As a vet, she briefly discussed Roxy's condition with us and this helped me with all of the conflict that I felt regarding ending her health struggles and pain. Dr. Leah was sweet with her and made all of us feel comfortable. She suggested giving her treats as the procedure began and Roxy was so happy eating cheese that she did not feel the needle as I held her. Afterwards Dr. Leah gave us her time and did not rush us, which I appreciated. I had hoped to give our sweet girl the luxury of peace and love at the end, but I really did not expect her to go happily as she ate special treats. I am so truly grateful for that. Thank you so much.