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    Serene Passages

    4.8 (98 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    95%

    Services - Serene Passages

    Euthanasia

    Pet hospice

    Pet cremation services

    Serene Passages Photos

    Recommended Reviews - Serene Passages

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    Reviews With Photos - Serene Passages

    My precious Marlené
    Patricia R.

    God Bless you all at Serene Passages. Thank you for the comfort and compassion. Although we will not need your services again, I highly recommend you to all.

    Brochure with information

    It was the hardest decision ever, but I had to humanely euthanize my lovely dog this week and chose Serene Passages. -The booking process was simple yet thorough (they did need a letter from my vet signing off because my dog was so young, but otherwise I think you can just book it assuming your dog is old, or show proof they're terminally ill). -I called on a Monday and was able to get an appointment the next day. I was given a window of time the doctor would show up to my home, and updated several times on accurate arrival times once he was on his way. -The doctor was kind and compassionate. He let us sit with our girl and cry it out for as long as we needed before we were ready. He explained what would happen and walked us through every step as it happened. He was very delicate to hide the parts that were harder to watch, like the injections or any natural expression that happened post mortem. He let us know when she was finally at rest and sat with us while we grieved, waiting for me to give the sign that he could leave. -They had lots of options for cremation, urns, paw prints you can have made, etc. I did not use these services as we had a private alternative plan. -I paid $515 and they promptly provided me an itemized receipt to submit to insurance.

    Camille C.

    No animal lover wants to make the decision to put their beloved pet to sleep. It is one of the most difficult decisions you'll make in your life. When we heard home euthanasia was an option, we knew it was perfect for our 14 year old pup Tye, who was in end stage anal gland cancer. We like everyone, had hoped he would just pass in his sleep. I called three different euthanasia places one was unable to fit us in and referred us to Serene Passages. Which, in the end was the perfect fit for our family. One company wanted almost $1300k we're willing to spend that for our pup but it seemed so excessive. Serene passages charged $820. That was for Dr. Scott to come visit our home, administer medications, transport Tye and for his private cremation. This also included receiving Tye's ashes back in a spreading tube, a paw print, and a clipping of his fur. Dr. Scott was the sweetest human we've met. His warmth, and compassion, was felt by all of us present with Tye. Dr. Scott was so thorough, and made sure all family questions, and needs were met. He was soft, and loving, with Tye, as he helped us to ease his pain and prevent further suffering. As someone who worked in health care I've always said hospice nurses are angels on earth. We'll add the team at Serene Passages to that list too. The entire team was incredible as they walked with us on this journey. Letting us cry, letting us hug, and love, on our pup. Dr. Scott we love you and appreciate you! Thank you for your care, compassion, and gentleness, with our family on this difficult day, you're an angel!

    Blitz enjoyed the outdoors!
    Gary G.

    Even as hard as it was to let Blitz go it was time. The unfortunate experience of letting him go was put at ease from the staff and Dr Scott! I would highly recommend this service if you need it. It hurts but the process eased our anxiety and the respect shown to us and Blitz even after passing is greatly appreciated!

    Bentley in the sun

    We had to make the hard decision to let our little boy, Bentley, go after a serious acute back condition left him unable to walk and in pain. We did not want to take him into the vet's office, because we knew that would just add to his fear and anxiety. Our regular vet recommended Serene Passages as an at-home alternative. From the moment we contacted them they were compassionate, professional and responsive. Don got us an appointment for the next day and kept us up to date on the schedule. Dr. Scott arrived precisely on time and was very kind and gentle from the moment he arrived. He explained exactly how the process would proceed. He accomodated all of our requests, so that we could sit in the sun in Bentley's favorite spot in the backyard while we sent him on his way peacefully. Serene Passages made a very difficult and emotional day just a bit easier. We'll be forever grateful for their care. -Tom and Mark

    Dogs
    Reggie O.

    Jan 28th 2025: We had to put our American Bulldog to rest. She was 15 years old and it was time as her health rapidly declined. The team at Serene Passages did an outstanding job of making a sad emotional and difficult situation as easy as possible. Nicole was the Veterinary Dr. who assisted our beloved dog in making a peaceful transition to rest. Nicole clearly cares and took a lot of time to get to know our dog Zylie before the process began. She reassured us that we were making the right decision by evaluating her age and condition and it was indeed time for her to rest. I can't give enough thanks to the team and especially Nicole, as can be imagined my wife and I were very distraught. Zylie made a very peaceful transition and went out with dignity and love. I don't know how Nicole does it but she has a God given super human gift to be able to put genuine care and love into each one of her patients. Thank you Team at Serene Passages for your service, support and professionalism during this difficult time.

    Ben W.

    Serene Passages made a very emotional and difficult day for our family as easy and painless as possible. They were empathetic through all steps of the process, from the scheduling to our final goodbye. Dr Malone was excellent. She talked us through every step of the process, gave us space and time to grieve, and allowed our 15 year old pup George to go out with the comfort and dignity he deserved. I was nervous at first going through this process at home, but I'll never do it different in the future. I know that allowing George to say goodbye, on his favorite bed, with his blanket and toys, surrounded by the humans that loved him, in his home, made his passing as peaceful and pain free for him as it could be. Thank you Serene Passages!

    Esteban 2010-2025
    Sherry K.

    Dr Scott and Joy were amazing during this hard time as we put our 15 year old fur baby to rest. They explained everything along the way and let us drive the tempo of the process. Doing this at home was so comforting. Thank you for helping us and for helping Esteban over the rainbow bridge

    Karen G.

    It's been 7 months since our little mini dachshund, Stella, crossed the rainbow bridge. Calling Serene Passages was one of the most difficult decisions ever, but also one of the most compassionate ones. From beginning to end, Serene Passages did an amazing job. From the initial call to the follow up emails, everything felt so genuine. Dr. Ramirez was so patient, helpful, and kind during the dreaded appointment. A huge thank you to her and other doctors who give families the opportunity to say goodbye to their furry babies in the comfort of their own homes. You are all angels.

    Frodo the Wonderdog

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    3 months ago

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    Nicole B.

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    1 month ago

    Wow! Totally goes the extra mile! Joy was so caring and kind and addressed all of my concerns.

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    9 months ago

    What an amazing service. Thank you for making my German Shepherd's transition so peaceful and loving.

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    Page 1 of 3

    Ask the Community - Serene Passages

    Review Highlights - Serene Passages

    I can't give enough thanks to the team and especially Nicole, as can be imagined my wife and I were very distraught.

    Mentioned in 44 reviews

    Read more highlights

    Paws and Claws Aquamation and Memorials

    Paws and Claws Aquamation and Memorials

    5.0
    (227 reviews)

    This review is long over due, I took me some time to find the right place to send my girl off, and…read moreI'm so thankful I found Bryan and Deanna! They spoke to me like a human and held so much space for me, it didn't feel like they wanted to upsell or just take my money. Bryan put so much care into my urn package for my sweet Boba, and really made this process as easy as it can be. Deanna was so so sweet over the phone and shared a story of her pet with me as well. I hope I don't have to feel this pain for a while, but when the time comes with another pet I would not hesitate to come back to paws and claws aquamation. Thank you Bryan for going above and beyond with my girl Boba.

    The owner Brian is very friendly and accommodated taking in my cat Kiki on a day they typically are…read moreclosed. I transported Kiki on his favorite plush faux fur bed. There was nothing to transfer him on when I brought him inside and the owner said he would keep the bed safe and I assume I would just pick it up when I pick up Kiki's remains. On my return trip to pick up the remains and bed, the bed was nowhere to be found. Brian went on to check several places within his facility, appearing to not have a designated place of keeping customers pet belongings. Brian came ack to the front each time saying he could not find the bed and that he would check one more place which he insinuated was off site. He said he would contact me either way however it's been almost a month and I have not heard anything back from him or anyone from Paws and Claws for that matter. Just don't leave any items with them that could be of sentimental value to you and your pets loved ones!

    Pet Cremation Services Of The Desert

    Pet Cremation Services Of The Desert

    4.7
    (110 reviews)

    My experience with Pet cremation services of the desert was good considering I just lost my…read moreprecious Bella the night before. I called many places before calling here. Many places were closed, or very expensive, it was a Sunday. So those I did reach were not in my area. When I called this place I was crying. I am not sure Johnathon was even able to understand me. He was so kind, gave me time to collect myself and explain what was going on. Again it was a Sunday, later in the day and he was going to be going home soon. I live about 45 min. from his ofc. He gave me choices on what I could do if I couldn't get her to him that night. My husband and I decided we wanted to get Bella there asap and my husband didn't want me driving because I was so upset. One of the options he gave me was I could bring her to him at that time and he would wait for us to arrive. Again this was on a Sunday, around 4pm and we live about 45 minutes away. I am so grateful for how kind, caring and understanding the owner was with me that day. He waited, and about 45 minutes later we arrived. I filled out some paperwork, picked my sweet girl Bella's Urn. From the moment i arrived there he took care of my sweet girl. Again i was in tears, the owner listened to me as i cried telling him how hard it was to say good bye to her. He listened to me as i told the story of how my mom picked her out for me almost 17yrs ago. He listened to me as i explained how almost 2 yrs i lost my mom and saying goodbye to my sweet girl was hard especially since my mom picked Bella out from the litter. Never once did he make me feel rushed. He just listened with a kind caring heart. I am truly grateful for his kind heart that day. Thank you to the owner for everything. Most people are probably wondering the cost. All i can say is the price here was much less than any of the other places i called that day that actually answered there phone. When i say much less, i mean much less. He explained it could take up to 3 weeks i believe is what he said It took less than 2 wks to get a call letting me know I could pick up Bella ashes. They called me to let me know i could come down and pick her up but we were out of state. I wasn't expecting too get a call till after we returned. That call came halfway threw our trip. I have nothing but good things to say about this place. I will be referring friends and family. Today i called to see when i could come by to pick up my sweet Bella. I spoke with Shannon. She was also very kind. She listened to me as talked about my precious Bella. What an amazing, kind, caring, compassionate grp of people in this ofc. I am so grateful for all the kindness they have showed me since that day i brought my precious girl to them. ​ Thank you all for the kindness you showed me when I was so upset. Thank you for the kind words, you will never know how much it meant to me that day. Thank you all for taking care of my sweet Bella and letting me know her ashes are ready for pickup, but also being so understanding about me not making it to pick her up right away due to being out of state, and needing a​ ride to come get her. Thank you, Kerry

    The staff is kind and compassionate The extras are very thoughtful. Ive had to use them several…read moretimes and will always use their services. Cant imagine taking my babies anywhere else

    Only Cremations For Pets

    Only Cremations For Pets

    4.1
    (141 reviews)

    When it was close to our pet passing away, we found Only Cremations For Pets and spoke to Kayla…read more She answered all our questions about the process and services they would provide to our beloved dog, Ronni. She explained how we could watch as little or as much of the cremation process as we wished. She also explained the "Private Viewing" and what the entire package would cost and entail. The morning Ronni departed our life, we brought her to Only Cremations and they kept her for us until the viewing, which was a couple days later. The day of the viewing, we were already an emotional mess, but Brittany was there right away to show us the presentation of Ronni in the viewing room. She was beautiful and had a blanket laid over the lower half of her body. Ronni looked like she was peacefully sleeping. There was ambient lighting and somber, relaxing music playing, a vase of flowers nearby, a sofa, and of course a box of tissues for our use. We were given up to two hours to spend with Ronni in the private viewing room for us to say our last goodbyes. We felt grateful to see her beautiful face one last time. During this time, Aldair came in and took her clay paw prints and we also had some ink paw prints done. He did a great job capturing the definition of her paw prints. Both Brittany and Aldair made this time more supportable with their patience and compassion and the gentleness they had with our baby girl. When it was time for the cremation, we had to leave the viewing room and go to another room, as our 86 pound Ronni needed a larger cremator chamber. We were able to sit in this room and watch through a window as Aldair placed her into the compartment. We had previously viewed the entire cremation process with another pet of ours and wished to ensure we received only their cremains, with little chance of a mixture or unknown other pet being switched out. Sounds a little paranoid, but we've heard stories, and this way gave us peace of mind knowing we were definitely receiving Ronnie's cremains. After the cremation process, approximately 90 minutes later, Aldair carefully and thoughtfully prepared the cremains for us to be able to take our Ronni home with us in a nice wooden urn provided as part of the package. Brittany presented us with a fabric bag with the urn inside, along with the clay and ink paw prints, a certificate note of sorts, and a packet of flower seeds. We are so thankful for this experience your establishment provided. Some of the "mom and pop" stand alone facilities have been bought out by big chain corporations, and they do not provide this same service as you have given to us. It's almost as if they have something to hide or don't want you to see. You've provided us with the best farewell we could give Ronni and are so appreciative Dr. George Katcherian founded and created this location for us to give a compassionate goodbye to our loving pets.

    We lost our fur baby and Only Cremations took great care of everything. David was in contact with…read moreme about the delivery. Thank you for your wonderful service

    At Garden's Edge

    At Garden's Edge

    4.9
    (210 reviews)

    I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

    I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.

    Serene Passages - vet - Updated July 2026

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