Dr. Sandhu is the best with our fur babies. The staff is caring and knowledgeable. Great experience.read more

Very clean and welcoming place! I take my two dogs here for their vaccines and allergies, and I've…read morealways had a good experience. I really appreciate that they follow up the next day to check in and see how your pups are doing. My mom also brought her 10-year-old dog here to have a mass removed. The surgery went well, and the price was very reasonable compared to two other quotes we received from nearby vet clinics. Overall, we've had great experiences here and would definitely recommend them!

LOCATION: safe PARKING: open lot…read more SERVICE: good PRICE: reasonable SPACE: spacious and clean VISIT: didn't rush My first visit to the vet I didn't know what to expect. The doctor answered all of our questions didn't rush gave detailed answers. I'm a new DOG MOM" we wanted to make sure we get everything right. I like it here. They offer other services too. I'm probably going to continue to look around for other vets in the area. But this locations is good for now. We are so excited about our new addition !!! She is just 11 weeks old it's been a lot excitement !!!

I've generally had good experiences at VCA Lone Tree, but my recent appointment with Dr. Ken…read moreGonsier, DVM, left me uneasy. Instead of focusing on the likely timeline of my dog's issue (such as how a UTI or infection might progress if that's what he has), the visit shifted into a male dog anatomy lesson on Google. I already had some background knowledge--which he didn't check for--but what I needed was guidance on possible health scenarios and what to watch for progressively. When I tried to ask more detailed questions, it felt difficult to keep the conversation on track. During the exam, he had on jeans, socks with Birkenstock-style sandals, with a scrub top. While attire isn't the most important element in delivering top quality care, in a hospital setting open-toed or sandal-style footwear usually violates safety / biosecurity requirements as it increases the risk of animal scratches, exposure to fluids or slipping. If that wasn't enough to feel a bit uncomfortable with this doctor, he also took it upon himself to bring up an old employee discount my partner once had and referred to him as my "boyfriend" without knowing our relationship. I had already clarified at the start of our visit that the discount no longer applied, so his comment felt unnecessary and personal, and I perceived it as biased. Overall, I left with concerns about how communication was handled. I later saw that some reviewers also had negative experiences with Dr. Gonsier's bedside manner, which made me feel my visit wasn't unique. My goal in sharing this is not to call anyone out, but to underline that professionalism and clear communication really matter in a space that is saturated with sub-par experiences. When those pieces are missing, trust and comfort in the care being provided can slip. I am fortunate that money is not an issue in being able to care for my pets, but doing business with a hospital that has someone like Dr. Gonsier on the team doesn't leave me feeling great about a long term relationship.

We had a wonderful experience at this veterinary clinic. The entire team was welcoming, patient,…read moreand genuinely caring from the moment we walked in. They took the time to thoroughly examine our new puppy, answered all of our questions without making us feel rushed, and explained everything clearly. It was obvious that they truly care about the health and well-being of their patients.

Lone Tree has been incredibly helpful for the most part for my cat who presented with a fever and…read morestopped eating over the weekend, I've gone in three times since then and he's starting to respond to treatments and medications. I had called ahead and they were able to make an appointment for him right away to save the extra cost of an emergency walk in, my cat was seen immediately and I was able to be in the exam room with him, the staff were knowledgeable and kind and took great care of my fur baby my first visit. It wasn't busy there at all, I returned to pick up additional medications for him and again it was easy in an out, not terribly busy. They lost some starts only due to a particular tech that cared for him during his in patient stay yesterday to receive IV fluids and (I thought) tube feeding and anesthesia. HE DID NOT RECEIVE THE TUBE FEEDING OR ANESTHESIA. I discovered this on picking him up at closing time, he was also soiled with diarrhea that was already dried into his fur at time of pick up, I had called to check on him and was waiting at the clinic an hour before pickup and the diarrhea was only mentioned as she brought him out. The techs name is Andrea who was so neglectful, I was deeply concerned by her demeanor upon meeting her but didn't think much of it, she had just begun her shift and seemed more concerned with eating a yogurt and then going outside to take a break within an hour of her shift beginning than the care of my cat. She wasn't informed about his case when I had questions about his condition and care plan and didn't seem to much care about him aside from whether she had maybe seen him before and if she would recognize him. More importantly she was the tech I was communicating with regarding my cats care and was the one I told directly that I would like to go ahead with the feeding tube and anesthesia. I was charged and extra $575 for these things(returned in credit on his account when I realized this hadn't happened) she had said only "no one told me he was getting that" but I was the one who told her to her face i witnessed her passing this along to the receptionist who added the charges to the payment and then the tech, Andrea, immediately went outside to her car for a ten minute break. Maybe she forgot but that is unacceptable. I was very disappointed he didn't receive the feeding tube, and also very disappointed he was returned to me COVERED IN DIARRHEA he had clearly been sitting in for hours, I was also disappointed that even if they weren't going to clean it they couldn't have given me a heads up about that so I could buy pet shampoo or wipes before pick up given all the time I spent waiting at the vet and the calls to check on him there was plenty opportunity to inform me of this. Nevermind it is poor practice for a clinic to allow a cat to sit in their mess for hours this can cause infection and additional distress. As I understand it it is common practice for a vet to clean an animal that has made a mess in their care before returning them to their owner. I will be speaking with management about this particular vet tech, I had called to talk with them but was told they are traveling and will get back to me... otherwise the care was great and affordable from Lone Tree, however I am left feeling very concerned about the incompetence and general disregard from vet tech Andrea.

I have been taking my pets to Dr Maloney for years. Dr Maloney and staff have never steered me the…read morewrong way. They genuinely care about your pets health and it shows in their treatment and recommendations. They will never advise or charge for what your pet does not need And I can't say the same for some previous experiences. 100% recommended

dr Maloney has been our vet for more than 30 years. he is knowledgeable, compassionate and…read more reliable. He has taken care or our cats from birth to rainbow crossing.

This place is the best! I took our dog here awhile back, he was really sick. It was the weekend…read more The Dr. & staff were fantastic. Dr. Pepping gave him what he needed and he's been great ever since. We recently found a stray dog, these sweet, helpful pros scanned him for free, he had a chip and they contacted the owner. Within a few minutes, the owner's son came to pick the loving dog home. I can't thank them enough. I wish they could be our regular vet, but they are an urgent care facility. 5, A++++++++++ rating. This location deserves an award for providing the kind care that is so rare these days.

When I tell you that I've worked with numerous veterinary practices throughout the Bay Area, both…read moreas a professional dog trainer and through rescue, I mean it when I say this was unequivocally one of the worst veterinary experiences I've ever had. The front desk staff member I dealt with was extremely rude and dismissive and seemed visibly bothered that I was interrupting her time on her phone. The clinic appeared to be operating with a skeleton crew. Despite acting as though they were inundated with patients, the lobby was virtually empty. For most of the four hours I was there, it was just me and one elderly person waiting. After nearly four hours, my dog still had not received meaningful care. Eventually, I was told they were going to administer IV fluids and check my dog's blood pressure. Another 30 minutes passed, and no one returned. At that point, I literally took my dog and left. If your animal is experiencing a genuine emergency, I strongly recommend going somewhere else. Based on what I personally witnessed, I would not feel comfortable leaving a pet's life in the hands of this particular clinic. The entire operation felt understaffed and poorly managed, and the level of service was astonishingly bad. Whatever the reason for the staffing situation, patients and their owners ultimately bear the consequences. Go to VEG or another properly staffed emergency hospital. When your dog is experiencing a real emergency, hours matter. I would not gamble those hours here.

I wrote this long review explaining all of the wonderful things EHVH has done for my babies over…read morethe span of maybe 8 years, but it turned into a sappy, rambling mess. Take your pets here. It's not a suggestion. I've gone in crying over the worst and left with a smile. There's nothing myself or others could say that would even remotely cover the wonderful care they provide. They will love yours as their own no matter if it's an annual or non-preventative visit. They have waitlists and work with you on appt timing. Short wait times. Quick and efficient care. They don't try to upsell. Pricing is far more affordable compared to other vets in the area (with subpar care). I've read the negative reviews and let me combat them by saying ITS STANDARD FOR ANY OFFICE TO HAVE A GRACE PERIOD SO IF THATS NOT ABIDED BY ITS A YOU PROBLEM. They are extremely transparent on prices. Nothing is a surprise or mandatory. They do their best to work with you. The wait time (in comparison to other vets I've gone to) is far quicker than the hours I've experienced elsewhere. I enjoy a shortened visit that's straight to the point so I can go home sooner to cuddle my little one. We get it, reviews are subjective. BUT use them. TRUST

I found a homeless kitten outside and I chose to keep him. I called to setup an appointment for a…read morecheckup because my kitten was sneezing alot, that was easy. I got to the appointment and I checked in. It took 20 mins for the doctor to come . The female doctor named Meaghan Duck D.V.didn't know how old my kitten was or she didn't know his breed . The only thing she did was listens to his lungs, no blood work or no x ray of chest. The antibiotics was $63.43 and the appointment was $80 . The appointment only lasted for 5-10 mins. Getting the medication took 20 mins also so it was like 40 mins of waiting . My kitten does not have sneezing or a lung infection no more . My kitten is not sick no more after visiting them and buying antibiotics

After not so great experience at another local vet, I decided to call here and give them a chance…read more They were very transparent about their prices, and the staff was friendly and knowledgeable over the phone. They gave my dog a very full physical exam and asked a lot of questions. The vet suggested a medication who was not pushy about it. She even offered to write a prescription so I could find the lowest price at my leisure. Will definitely be coming back here for all my family's pet needs. I wish I took pictures, but it was also very clean and organized. They had a dog get nervous and go to the bathroom in the front lobby, and the gal upfront immediately cleaned it up with a sanitizing mop bucket.

A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

Not a place for compassionate service at all! Dr Hageman literally killed our cat! After seeing her…read morein the morning for an annual check up, she found injection site sarcoma and told us without regards to our feelings that she can fix that by amputation! Then she manipulated the apparent sarcoma with the cat screaming in pain. After getting home, the cat was foaming in the mouth ,eyes dilated and stumbling all over. They told us that the condition should pass within an hour. Within an hour the cat was dead! Unfortunately, pets are considered property in the State of California and not much you can do for bad veterinary practice! My advise: make sure your vet is a compassionate person and has good bedside manners.

Thank you Ark for dealing with all my anxiety about my kitties! Dr Hageman is EXTREMELY…read moreknowledgeable about cats and has seen all three of mine. I usually have ten thousand questions and she answers all of them confidently. Staff is super nice and knowledgeable too, and the office kitties are the best! They also sent me a holiday card, and when one of my kitties passed they made a donation to a pet organization in her name. Thank you a million times over!

They were able to see our dog right away and explained his illness and treatment options nicely…read more The staff is super friendly and we opted for their maintenance plan that we are very satisfied with

Saturday we put our 15 year old blind/selective hearing fur babygirl on her path over the rainbow…read more The staff at Banfield were caring compassionate loving and extremely informative about the process. Even though it was hard to come to this decision Banfield made it an easy path for all of us . Not only was Lainey put to sleep peacefully but we 3 who have been her family were well supported . In contrast my service dog Stewie was put to sleep at home with Peaceful Pet Passing. Dr Bob was just the opposite of the experience with our girl. This doctor was clearly not fit to put down anybody's Animal ,it was so brutal and barbaric for my poor service dog who devoted his life to me. I can not forgive them& my heart is still broken from Stewies passing The gentle passing of Lainey from Banefield Dr& Staff is a positive memory in my heart .

I took my dog Emma to see Dr. Bajwa and he did an excellent job explaining the diagnostics and…read moretreatment for my pet. My Emma was not stressed out at all. The front desk and nurses were very nice and the hospital was clean. I was in and out and will return back for any future care.

Brought the love of my life here and they put him down telling me that he had cancer. Turned…read moreout....he in fact did not. Broke my heart and I've never fully recovered.