Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

We've relied on Jason for two repairs -- a washing machine and a microwave. He's knowledgeable,…read morereliable, affable, reasonable and fast. We couldn't be more pleased.

Ray and his apprentice did excellent, quick and clean work repairing our dryer. Communication was…read moreexcellent! Would absolutely use them again and highly recommend!

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

Requested an appointment online, it was scheduled for 2 days later, at the scheduled time I…read morereceived a text that Eric was on the way. Can't say enough about Eric, he took the time to diagnosed the problem, ordered the part a new heater. He created a temporary bypass so the system would stop blowing the breaker. I had surgery and it's difficult was difficult to keep walking into the garage, 2 days later Eric arrived as scheduled to replace the new heater, he fixed sit, fixed the wheels that were down on the frig and cleaned up everything. Eric is such a gentleman, he helped me , always professional and very Q knowledgeable about appliances. I high recommend DR Appliances and their technician Eric!

Dispenser in dishwasher broke fixed n very good price tech was professional n knowledgeable would…read morerecommend

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

i had my refrigator repaired by Baxter on Oct 19,2023 referred by my American Home Shield account i…read morewas charged 100$ for the visit now on Nov26,2023 the same refrigerator died again now AHS wants another 100$ to send a repairman out to fix a problem not fixed on the previous visit SHAME om them Beware

Wow, I have seen some good reviews and bad about this company. I am not sure why they treated me…read morethe way they did. I never use the race card, but I am an elderly Hispanic male living in a very affluent neighbor hood in the Cape. I think maybe he thought I should be working for him not the other way around. American home shield sent them out to repair a stand alone ice maker in the outdoor kitchen. They ordered a part that arrived 3 weeks later, I called to ask where the part was when I returned from visiting my home and family in Colorado, I was told it was not in yet 20 minutes later I was told that the part had just arrived. OK. The tech arrived and installed the part and as he was leaving said you should have ice in 48 hours. Keep in mind it is an ice make so there is no way to check it ASAP, like a refrigerator or dishwasher. I left Florida for a few day when I returned I check and it was pouring out warm water and no Ice. I called Baxter and spoke to the typical rude tech that is more worried about it being cost effective for him then to just come back out, Especially when he was already paid. The tech that originally did the repair was not in the office. I think he did not want to repair the others guys work and not get paid. I don't know or care. Like I said I stunned why this happened .The tech just wanted to blame me and told me that they didn't hook up the water we did. The ice maker had work for 6.6 years . He told me that he needed to know everything that was going on before they would come out because it was not cost effective. Why would you just not come out and check instead of giving me a hard time. Well, that did not go over very well. We engaged in a argument that went nowhere and ended with me telling him that at this point I had enough and if he should up I would smack him in the mouth and hung up. The problem here is AHS did not check on the repair before paying them. The way this man on the phone continued to talk to me, he is lucky we were not face to face. I can't understand why they did me this way and that's why I think it could be racial. So if your 100% white Mr. Baxter will treat you right. That should be there new jingle.

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

No one else wanted to work on my GE monogram. It's a pretty expensive fridge little bit old, but a…read morelot of money to replace.... They came out, had parts on hand and got it done within an hour

It is a great felling when you know that at a time of unexpected situation and suddenly an…read moreappliance stop working on your house, you can call Zion Appliance Repair with confidence knowing that they will be there for you at anytime of the day, any day of the week. My refrigerator stop working yesterday and I called Zion Appliance and Mr. Jaime show up and found the issue, fix the problem even though it was pass 10:30pm. This guy is awesome, how many people you know that will show up when you need them at any time of the night, Mr. Jaime is that guy. I really appreciate his service and professionalism. Highly recommended!!!!

Incredible service, knowledgeable, experienced, polite, professional. Owner operated and former LEO…read morewas on time, communicative and on budget. Highly recommended after having many repair companies over the year. Repaired our double oven GE Profile MW as expected. Excellent '5 Star' service!

Helpful and up front with diagnosis. Didn't try to push or hard sell anything. Seemed very…read moretrustworthy

Came out fast and was honest. He checked all the components and found that there most likely is a…read moreproblem with the disposer or drain.