Ant was very professional and very honest. He has great knowledge! I would recommend him to…read moreeveryone! Thank you Ant!

Serviced microwave ..success where other service technicians failed. Great job Anthony.!read more

If I could give 10 stars, I would!…read more Kevin came out and was VERY prompt! His customer service skills are second to none. He took the time with my wife and myself to explain the issues we were having with the dryer at the rental we were staying at in Cape Coral. He also gave us a few tips for the future on other appliances and what to watch out for. We have never had this kind of outstanding customer service. He definitely knows his products and quickly identified what the issue was with the dryer. I would HIGHLY recommend Kevin and his business to anyone. Rick H.

if you have money to burn then this is your place. they're friendly and prompt but it's was $340…read moreto change refrigerator and freezer light that were only $23 each. I could even understand $200 for the drive time and the 10 minutes they were here. BUT NOT $340. I couldn't get the light out to change or I would've done myself.

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

I had a great experience with Express Appliance Repair and Refrigeration. Yuri replaced the…read morecompressor in my LG refrigerator and did an excellent job. He arrived right on time, was courteous and professional, and explained everything clearly. The repair was done perfectly, and he cleaned up thoroughly before leaving. Reliable, respectful, and skilled -- I'd 100% use them again.

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Manny and his technician provided professional, quality help. At a good price too. They both…read moreoperated with polite professionalism. They were efficient in their work. And they delivered results. I highly recommend A & E Appliance Repair.

Our dishwasher stopped working. After Bill Smith said they couldn't come out for five weeks, we…read morefound the positive Yelp reviews for E&A, so gave them a try. What a good find! Manny said he could get to our house in only two days, then arrived on schedule and took his time to be careful, diagnose the issue and explain it to me. He followed up promptly with an estimate. While it took a week or so for the part to come in, Manny kept us informed, and once it arrived he was able to come the next day to install. On both visits, Manny and Felix arrived on time, took care to not damage the cabinets, didn't create a mess and were very respectful. And their charges were very reasonable. We will gladly use them again.

Called James who answered my phone call. Explained the problem, he then texted me a site where I…read morecould choose a date and time that worked for both of us. Arrived on time, evaluated the issue and ordered the part. No second charge for coming out again, just pay for the part. Excellent. Professional.

This guy came to my house, checked out my Samsung fridge and then never did anything about it…read more Never heard from him again took my money to come check the fridge and that is it. Never sent me an estimate never sent me information that he ordered apart. Never heard from him again never answered my texts.. don't recommend him at all still stuck with a broken icemaker in my fridge. Said he worked on them often. He has spoken to people at Samsung. All lies.!!!!

Greg was here today. Polite, professional, and knowledgeable. First time meeting Greg, felt very…read morecomfortable having Greg in our home. On time, efficient and knowledgeable. Advised us and properly assessed our issue with our 4 year old washing machine. I'm in real estate and will put Greg on my professional home repair list.

Greg is amazing! This afternoon my wife walked onto a wet kitchen floor only to discover that our…read morerefrigerator stopped working, the ice had melted and water was everywhere. I got onto the internet looking for a repairman, after reading all the other reviews I stumbled up Greg's Appliances. After reading his reviews on Google, I thought I would give him a call, many people had a lot of nice things to say about him) I have to admit, I am always gun shy about calling repairman as I have had some pretty bad experiences in the past. I gave Greg a call and left a message, literally 2 minutes later he called me back, I couldn't believe it. Greg took his time with me over the phone and walked me few a few things trouble shooting the problem. He then told me that he thought he knew what the issue was and would be at my house within the hour, and he was. Greg came in, diagnosed are problem and was able to fix our refrigerator on the spot. Turned out the storm last night was the culprit and fried a part. Greg has to be the best repairman out there, he is honest, kind, courteous and extremely patient and what I expected it to cost me to fix, Greg didn't even come close, his rates are surprisingly reasonable for appliance repair. So the next time one of your appliances decides to give up the ghost, call Greg. His card is on our fridge in case we need him again. I highly recommend Greg's Appliances, give him a call. I will be giving his number out. Have a great day! Paul W.

We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

3 years later the owner is replying to my complaint and wants me to believe it was a GE issue. 3…read moreyears to reply matches with the scheduling issues of not getting back to me lol.