Please check the house/ lawn in detail when you rent from them. They are ridiculous! I live at their property almost 10 months and they wanted me to replace the front lawn/ sod cause it was dry!!!! So to give me my security back, they withheld a portion because I was Not going to do it!!! The property representative doesn't text/ email you back in a decent time when you have questions. Put tons of ridiculous figures $ just not to give the full security back!!!! read more

Can only speak from experience as a renter of one of their properties... If you're a renter looking for a house, stay far away. Such an incredibly long and tragic story that starts with their 27-page (yes, literally) lease that is 100% in their favor and 0% in yours. We should have turned around and ran when we could have if we had only known how bad things would get with them. The girl who showed the home was nice, the person who will become your property manager...not so much. Lourdes Valdes from the beginning was unfriendly, rude and made dealing with their office a nightmare. There were issues with the house that we were told would be taken care of before we moved in, and then upon move in were told "you rented the house as-is." We decided to just deal with the issues (mismatched paint all over the house, unkempt lawn, weeds, ants inside the house, etc.) and lay low to avoid having to talk to anyone in their office. That was a good plan until a horrible issue with mold in the kitchen took over the house after the hurricane. Had to beg someone to come out immediately (they refuse to take calls regarding maintenance issues and your only option is to put in a request via internet leaving you to never know when someone will actually show up). Maintenance guy was sent out who put Kilz over the cabinets, which obviously did nothing. Had to beg again for someone to come out again...Lourdes sent someone in to RIP OUT THE CABINETS and drag them through the kitchen and garage which exposed massive amounts of black, gray, white mold. If you know anything about mold, you know that disturbing it is the worst thing you can do. The smell was so bad in the house we had to evacuate. Never could get a straight answer from Lourdes regarding the process to fix anything nor whether they would waive our rent since we couldn't even live there. Ended up having to hire a lawyer to deal with the situation and get us out of the lease as dealing with Lourdes was impossible. Not only that, but she continually mentioned her lawyer throughout this process which made it clear that we also should probably have someone on our side. It's unfortunate we had to spend the money for that, but I don't think we would have been able to get out of the lease and get our deposit back if we hadn't. Our entire life was in that house and had to be removed by a professional mold remediation company. I have an actual mold allergy and couldn't even go inside. We lost literally thousands of dollars of our items. Every single piece of furniture, mattresses, bedding, pillows, toys, photos, etc. had to be thrown out because of the smell and the fact that you can't clean things like that well enough to bring into your new home. It literally was like having a fire come in and ravage your home. Only this was due to neglect--we had to hire our own mold inspector to give us an idea what was going on since Lourdes decided not reveal any of the information from the one she had ordered. We were told by a local mold expert that mold is very slow growing. The mold in that house had been there for a really long time and because of the extra rain from the storm, it became even worse--to the point of us having to evacuate. We had only lived in the home for four months and had nothing to do with the existing mold issue. The home had water leakage that wasn't dealt with because this company is so cheap they don't want to do proper property maintenance. There was zero compassion or concern shown to us from Lourdes or anyone else in their office. Instead we were told this was just an "accident" and that the owner of the property would be losing out on rental income. Kind of hard to compare minimal rental income loss to a family who was suddenly homeless and lost 75% of their belongings, but she still tried to act like they were the ones being inconvenienced. We were also told at one point that we should be able to live in there with the exposed mold. Thankfully we have been shown compassion by others around us during this difficult time, but I would hate for anyone else to find themselves in a similar situation with a company who could literally care less about you. I'm sure they'll try and come up with some sort of excuse, blame us somehow, or even try and have this review removed, but the facts don't lie. We evacuated on September 17. It's now January 2 and they still don't have this home available to rent and are still doing repairs on the home. The damage because of mold is obvious despite the way they tried to act like we were over exaggerating. Do some research on this company and you'll find many negative reviews out there. This is one of those cases where the bad reviews literally are true. Run as far and as fast as you can from Fusilier. read more

DISAPPOINTED! no issues with lenders, but unfortunately, the realtor let us down with inexperience in handling her job as our trusted realtor( Mayya Brown) and the experience was very stressful! Ruined our happy occasion as our first home! read more