Steve and his team are God-sent. Peggy is the property…read moremanager for my property. I'm able to sleep peacefully at night knowing I'm in good hand. Because of their expertise We're contemplating buying more properties in central Florida. I'm very grateful for their excellent service!

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

Great company. They take care of their clients and are a pleasure to work with. I have a 30 unit…read moreapartment building in Apopka Fl. There was a lot of deliquency going on here & Maple Management has worked with 100% of the tenants here to get us back on track.

From the owner: Maple Management LLC offers reliable, long-term property management services designed to maximize…read moreyour investment's value. From tenant screening and lease signing to rent collection and maintenance coordination, we handle every aspect of your property with care and efficiency. Our experienced team ensures consistent communication, reduced vacancy rates, and tailored solutions to meet your unique rental needs. With a flat, low monthly flat fees. We provide seamless property management that delivers peace of mind and long-term success — without breaking the bank. Let us handle the day-to-day, so you can focus on growing your investment.

I just moved to the central Florida area and I was looking to buy a home. I found Jemco Realty…read more(Oscar and Monica) on realtor.com and sent them a message. they responded quickly and went over what my needs and wants were. We talked about budget and financing. They set me up to view houses on their MLS site (much more efficient than realtor.com) and we started looking at houses. they didn't care about how much commission they made their goal was to find me the right home, we spent about 5 different days viewing houses until we found the home that was perfect for me. they pulled the comps, we drew up the contract and here I am in my new home. Oscar and Monica were wonderful, thumbs up!

From the owner: Full Property Management Services Vacation Rental Management…read moreReal Estate Sales and Rentals

Horrible dealing with host. Booked through VRBO. Contact number and Email on file for them did…read morenot work. VRBO sent me another email and contact number which also did not work. They contacted me through VRBO inbox only to get my credit card information and charge me another fee. Did not respond to my questions. About handicap accessibility and clarify other issues that I noted on bad reviews. I wanted to avoid any issues. There cancelation policy says on before 4pm ON November 30 $100 fee charged rather than stating upfront that the cancelation fee is $100 until November 30th. Do not use them.

Worst accommodations ever. We had Bed bugs, the condo was dirty, the carpets were crunchy. Terrible…read morecustomer service.

Communication and the way the company continued to circle back to get me the info I was looking for.read more

Repeated A/C Failures and a Broken Maintenance Structure…read more Realty Medics arranged a new A/C installation in 2020. Since then, the system has failed at least six times. This was not an isolated incident--it became the norm. Realty Medics charged $1,050 for an evaporator coil cleaning, yet the A/C failed again within a few weeks. A new property manager later found a contractor quoting $795 for the same work. The deeper problem is structural: all maintenance is routed through Realty Medics' internal process, while the original contractor's information is not disclosed. In my experience, this resulted in repeated failures, higher charges, and no lasting solution. Property owners should have access to vendor information, warranty records, itemized invoices, and independent estimates.

I have had excellent service with Michael Laster-my property manager at Access. I am a property…read moreowner and travel often so I depend on Michael to deal with my tenants/property and any issues that might come up while I am out of town. He has always been extremely professional, great at keeping me updated, and easy to work with. Thank you access and Michael for putting my mind at ease!!!

My experience has been frustrating, not because of one isolated issue, but because of how difficult…read moreit is to get help when something goes wrong. I received a notice stating my HOA account was past due and in collections, despite my homeowner portal indicating that I was enrolled in AutoPay. Whether this was a system error or something else, the bigger issue was trying to get someone to explain what happened. Reaching a live representative is incredibly difficult. Calls are routed through an AI phone system that doesn't make it easy to speak with a person, even when the issue is time-sensitive. After multiple phone calls, I was still unable to reach the community manager directly. I even visited the community office during business hours, only to find no one available. When customer service said they would transfer me to someone in the office, the call simply rang without being answered. The homeowner website is also not very user-friendly. Important account information is difficult to navigate, and the overall experience leaves a lot to be desired. When homeowners are trying to resolve billing or account issues, the portal should make the process easier--not add to the confusion. I understand companies are incorporating AI into customer service, and technology can absolutely improve efficiency when implemented well. However, there needs to be a reliable and accessible way to reach a human representative, especially when dealing with account discrepancies, payments, or potential collections. Technology should enhance customer service, not become a barrier to it. I hope Home Access takes these concerns seriously and invests in improving both the homeowner portal and the accessibility of its support staff. Homeowners deserve clear communication, an intuitive website, and the ability to speak with someone when urgent issues arise.

STAY AWAY FROM THIS "COMPANY"! 1 Star Review it's too generous…read more They are heartless human beings who do not care about anything else other than closing a deal, their true colors come out very quickly, they are despiteful, cruel, superficial, unprofessional, I could just go on and on. We signed a lease with them on 2020, we renewed it on 2021 and was supposed to end it on October 2022, turns out the owner sold the apartment and terminated the lease early, they gave little notice about it, just a phone call and they turned our life upside down in less than 24 hours, they started a 60 day mark right away, given the current situation in the country where every property is really expensive we didn't have any place to go, we were not prepared for this, all that we asked for was to have our security deposit back and Megan told us they were going to proceed as a regular move out, if they saw defects or damage they were still going to take money out, not only they left us homeless, they couldn't even have a little human decency to at least let us keep at least part of the amount. I just wish I could post the conversations we have exchanged so people could see them for what they are, they treat you like you are a piece of garbage and are incapable of sympathizing with any situation, they even told us we could leave early if we wanted to like we didn't repeat countless of times that "WE DIDN'T HAVE ANYWHERE ELSE TO GO!", they offered us another apartment with a higher rent where we had to pay all entry fees and deposits, all over again, as if they didn't force us out in the first place. They just wanted to get us out of the apartment as soon as possible so they could start charging more to whoever is next. I get it, business is business, but you would expect that at least they treat you with some respect. That doesn't end up there, for the weeks to come, Megan or Debi Meyer would send us emails asking if we found something, if we wanted to go out earlier, repeatedly. Toward the last few weeks we spent there, Debi Meyer said they had to go in and make an "inspection", that same afternoon she sent us pictures she took all over the apartment, our bed, our bathroom, the kitchen, pictures with all our stuff in it saying where is the bed that was here when you moved in? Where's the TV? The couch? Where's this? Where's that??? First, everything she asked for was there, second, she wasn't even in the picture when we moved in so what the hell does she know? I'm never met a landlord that made an inspection prior the renters moving out, and I'm talking this was over a month before the move out date. She didn't even give us a chance to fix whatever was wrong. The amount of disrespect coming for them is unmatched, we ended up moving month earlier because we simply couldn't deal with this harassment and disrespect anymore, we still didn't have nowhere to go so we had to temporarily move in with a relative. Of course, they took until the last cent of the security deposit, we left the house as it was, I can tell you that everything they had to "fix" wasn't worth the full amount, but once again they took advantage of that, we just really wanted to be done with them. I really hope no one else go through a similar experience because of them, save yourself the trouble. Funny note, I ended the electricity service the same date we moved out, Debi Meyer said that she thought that we would keep it on "out of courtesy"...the audacity...after everything her and her company made us go through THEY are asking for courtesy? Give me a break..

I have no complaints. I give them money, I have a place to live. The best part is the speed of…read morerepair service. Amazingly fast and really friendly. The office personnel are great. Not overly friendly, not rude either. I would recommend them. Be warned, if your credit is less than perfect they ask for a 2 month deposit. Be prepared before you pay the application fee. The people there are very friendly and compassionate. If you have a chance to meet Debi Meyer, she is a fantastic person.

The Rental Realty Management Group has managed my rental property for 15 years and done an…read moreexcellent job. They have on-call maintenance Tech's that cover everything from Plumbing to AC if there's a problem and Quickly respond.

Still waiting to receive my refund of $950 from this company. The scammed me out of my deposit. A…read moresingle mom and thought I forgot. I do not recommend.

I've been renting through this team for a long time now and have had absolutely no issues. I have…read morefelt supported in our land lord tenant relationship and the team has always been quick to meet our needs. In a world where some leases don't go as planned I have never once felt concerned for my livelihood or rights with their services.

These guys handled the property management for the condo I rent for over 5 years and they delivered…read moretop notch service. Never have I had a property management work as hard for the renter as they do the owner. You won't go wrong with this crew.

Reached out to Matus Management regarding a few projects for my home in Orlando, FL. They were able…read moreto get me an affordable, competent resource to complete 1 project so far (Front Porch). The quality of the work was excellent. Based on that job, I have total confidence and peace of mind moving forward with additional home project.

From the owner: They say "Home is not a place. It's a feeling."…read more At Matus Management, we understand the profound significance of this sentiment. As specialists in property care management, we are dedicated to ensuring that every aspect of your home embodies the warmth, comfort, and security that define the true essence of 'home.' Our expertise extends beyond mere maintenance – we curate an environment that nurtures the sense of belonging and tranquility you deserve. Explore a new standard of care with Matus Management.