Do not have your men's dress shirts dry cleaned here because they consistently break the buttons on…read moreyour sleeves and blame you. Their pressing machines are breaking the buttons and they try to blame you for the breakage by hitting your sleeves on a desk or table. What a bunch of nonsense. This has never happened to me at any other dry cleaner.

Julie is so so nice. Took the time to introduce herself and welcome me as a new customer. I had a…read moregrease stain on my favorite pair of dress trousers and she got it all out. It's not cheap but dry cleaning in general isn't. Her prices are fair compared to others but her service level makes me ok with driving a little further.

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

A change in ownership a few years ago ruined what was once a great business. I stuck it out for a…read morewhile, but when I went back with pants that had been hemmed and the seams unraveled after a few washings, the owner wanted to charge me all over again, because apparently you "can't expect the hems to last that long." They always had befor,e and they do at the place I go now at 97th and Greenwood. ;)

It's good to have a dry cleaner that you can count on, especially when I'm trying to keep my…read moresweater game going and they have a stain or two on them. Took a stained sweater here to be dry cleaned and happy to have this place nearby for that as I just walked it in. Attendant, presumably the owner was friendly enough. He took my sweater and told me it would be a week which seems to be the standard at these cleaners and alteration places. He handed me my ticket and off I went anticipating a fresh sweater. A week later that's what I got, a nicely cleaned and folded sweater in a protective bag. It ran about $15 which I agree with another reviewer is a tad high, but everything's going up these days it seems. The work shows though and will totally come back for further dry cleaning should the need arise.

Really great service. They did a beautiful job on my quilt…read more I really appreciated the care they took to keep it in great condition! Many thanks

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

Super great communication, quick service, and timely delivery and pickup. Highly recommend.read more

I have used this cleaners for almost 4 years and I highly recommend this place. The staff is always…read morefriendly and remembers your name! They once did a rush job for me before my brothers wedding and did a great job. Thank you!!

Worst dry cleaning experience I've ever had. I came in on a Saturday afternoon to drop off…read moredrycleaning for a wedding that I'll be flying out for the coming Thursday so 5 days from dropoff. First off, the lady behind the desk scolds me to take better care of my clothes and goes on this whole tangent as my sports coat is a bit worn. After sitting through that, she tells me the clothes will be ready next Saturday, exactly a week later. I state how I leave for a wedding on Thursday so is there any way I can get them by then (every dry cleaner I have gone to was a 2-4 day turnaround). She then starts scolding me again about how I shouldn't drop stuff off on short notice and I need to be more responsible (again this is 5 days before I need them). She makes me pull up my flight and agrees to have them done 3 hours before my flight's departure time on Thursday, allowing me to pick them up and immediately head to the airport. I have no choice as the usual dry cleaner I use nearby is closed so I agree. I then get charged a rush job fee (for a 5 day turnaround) and my total comes out to about $75 dollars for a single collared shirt, pants, and sports coat. I pay it as I have no other choice and don't want to go somewhere not right next to my apartment. To add insult to injury, I picked my clothes up on Thursday at the scheduled time just for them to have a bit of a funky smell and for there to be a couple small yellow spots on my collared shirt from sweat that didn't get cleaned. This was by far the worst experience I have ever had. The customer service was horrible. I was taken advantage of and scammed due to my need. I cannot recommend more that anyone reading this goes anywhere else but here.

I had my denim altered here. They did a good job but it cost a little more than I believe at other…read moreplaces but maybe that's just the cost of living spiking lately in Seattle... It wasn't the fastest turn around for such a simple job but I had the feeling if I told her it was urgent that she could've done it sooner. I would come back again because the location is convenient for me but I wouldn't go out of my way to come.

I tried this cleaners hoping that the prices would be better than the other dry cleaners around…read moretown. Instead, they were worse. To clean a Suit Jacket was a pricey $34.95, compared to another very good cleaners charging $29.95. On top of that, I was charged for tightening three loose buttons, a service many dry cleaners provide as a courtesy, at $4 each - $12!! I'm a traveler who has been hesitant to use hotel valet services because of their high prices. Now, given the astonishing altitude of Seattle dry cleaning prices, I use the hotel laundry services in other cities.

Note: I'm a dry cleaning novice. I don't go often, and when I do, it's for a random assortment of…read moreneeds: dry cleaning a suit, fixing a pocket in my favorite shorts, cleaning a giant comforter a senior pug pooped on, hemming my wife's dress, tapering some pants. I love Surf because they can handle anything, they're super kind, and they always just take care of you. Is it the cheapest? I dunno, I said I'm a novice! But it seems fair, and they are a business I really like supporting.

I recommend this place to everyone - they are amazing! I called with a crazy last minute request…read more It was Friday at 3pm and my dress for a wedding had just arrived for the next day! They were able to take in my dress, hem it, and press it all before 11am the next day. Surf cleaners saved the day! I will definitely be returning and recommend to everyone I know in Seattle. 10/10 experience.

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

I visited this place for the first time several months ago, and while the dry cleaning itself was…read morefine, the experience at the front desk was disappointing. When I dropped off my clothes, the two women working there were openly making faces at me and seemed completely uninterested in helping or answering any questions. It felt rude and unprofessional, and definitely made me uncomfortable. I haven't felt like going back since, even though the actual service was decent.

Corry's Union Bay lost my two cashmere sweaters. I went in to pick them up and was told they had no…read morerecord of drop off and a manager would be in contact. I have heard nothing and fear they have been lost forever or stolen. Beyond frustrated and angry.

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

Sent an inquiry message and Steve responded almost immediately. We were staying at the Hyatt in…read moredowntown Seattle and he made things very easy. We left our laundry at the front desk, it was picked up and dropped off within 24 hours as promised. Kept me updated the entire time from pick up to drop off! Detergent is free and clear which is what we use at home even. Everything was perfectly folded and in bags when returned back to us. Also, he offered a 15% discount for first time customers! Very reasonable prices. Highly recommended instead of spending our time at a laundromat or spending a fortune with hotel laundry during vacation!