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    Fusion Salon & Spa

    5.0 (3 reviews)
    Closed Closed

    Services - Fusion Salon & Spa

    Haircut

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    Strut Hair and Art - What I got. Longer on one side and some layers only 3" long.

    Strut Hair and Art

    3.0(6 reviews)
    0.0 km

    **Do not attend under any circumstances** ** ZERO REFUND…read morePOLICY ** TL/DR: Went for a cut and colour, came out 7 hours later with almost no colour and extremely damaged hair. Cut and colour (Pink) appointment for a was for 2:15pm this Saturday. Very important: I'm a natural blonde. I wanted to support a vegan salon and was very excited for the appointment. Took an hour drive to get there. Boyfriend had to wait in the car due to COVID-19 restrictions (He said he didn't mind waiting the 2-3 hours for the appointment, he's good to me like that). Everything seemed okay on arrival. She cut ends off and started applying the bleach. She had to keep re-applying water to the bleach because it kept flaking. When I was placed under the heat, there was so much water in my hair that my hair began to steam: there's now a steam burn on the back of my head. Not comfortable. (Couldn't sleep last night and even warm showers are incredibly painful) I kept asking, "Is everything going to work?" She kept reassuring me that it would. Because the back of my head was burned, we weren't able to use heat for the bleach any longer and had to keep reapplying. This was about three hours in. She didn't really seem to know what colour to use in my hair or what pink would work. Maybe this was just a matter of experimentation, but it wasn't what I expected when I was referred to their hairstylist who was "most experienced with pink." It didn't feel like a very professional experience: I showed the colour I wanted, but she kept asking me if it matched... isn't that your job? Anyways. Two bleaches later and a few failed attempts at applying colour, and all I'm left with now is what you see in the pictures. Please note the extremely damaged ends that I'll now have to have repaired and trimmed down even further. I did not leave until 7:45pm. Please be aware that they understood that I was driving in for this appointment and that - again - they knew my boyfriend was waiting in the car (Though they did offer to invite him inside when social distancing was reasonable, which was kind). I'm extremely disappointed and will not be returning, nor do I recommend you or anyone else go. I'd also like to point out their "no-refund" policy. After all of this damage? Seriously? How much do you think it cost them in bleach/colour? I'm paying for the hair-stylists time, which they spent damaging my hair instead of cutting and styling it. I should not have been charged at all. If a restaurant gave you food poisoning and said "It's okay, you can come eat here again next week," - WOULD YOU? No! I will be getting my hair fixed elsewhere and will not be taking up their offer to "fix" my hair. Truthfully, I did not want to have to post this review. It breaks my heart to have to call out an organization that supports my vegan values like this, but my treatment has been unjust. Any professional salon would have refunded this. Do not attend: 0/5. (Note my hair was still wet at the bottom of my hair in these pictures.)

    Worst haircut of my life!! Its been months and there is still nothing I can do with it. went to…read moreanother salon and they said all I can do is keep growing it and cut it off an inch at a time to try and grow this uneven shredded mess out. I asked for a blunt shoulder skimming bob with no layers, I got a completely uneven shredded mess. Complained to owner and she just offered to cut it more. No refund. it drew a crowd at the other salon. Got asked if it was a junior stylist that got in over her head and couldn't figure out what to do. Nope. Senior stylist that completely ignored the photos I showed her. I'll post the example photo, then what I got. and I had hair down to the middle of my back. As you can see it was even an inch shorter on one side.

    Photos
    Strut Hair and Art - The photo I showed her

    The photo I showed her

    Strut Hair and Art - Completely shredded.

    Completely shredded.

    Strut Hair and Art - Do not attend! Please see full review!

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    Do not attend! Please see full review!

    Fusion Salon & Spa - hair - Updated June 2026

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