It was my first time going into all my nails since Bruce Grove great experience people were super…read morefriendly. Lots to choose from did exactly what I wanted on my nails thanks to Kelly and Mia. Both great Kelly did my nails and Mia. Did the paint wonderful job between the both of them soap and lotion smelled wonderful. Will be going again. Highly recommended.

Nails broke within 8 days of getting them done. I will never be going back. I've gotten my nails…read moredone for 15 years and have never had 3 break in the first week.

I got my nails done here and thanks to Anh and Hanna, I will return. They both did an amazing job…read morefor me.

Every time i've been here i constantly get ripped off, they rip off grown out acrylics with another…read morenail which is extremely uncomfortable and damaging, they do a poor job at application that does not last, a week after getting acrylics done the polish on my french tip chipped off. They overcharge every set, once paid in cash and instead of asking if i wanted to tip just took all the cash and said have a good day. one time i didn't want them to rip off my grown out acrylics so i did it on my own at home and when i went in they judged and laughed at me telling me that's not okay, when they would've done the exact same thing. I have watched one of the workers clip their own nails and put it back in the drawer to use on the next customer. Terrible service

Why bother booking appointments if you can't keep them. Waiting 30+ minutes on a booked appointment…read moreIs unacceptable.

There will not be a next time because I will not go back, I will not tolerate a nail technician to…read moresay "I hate you" because, the person next to me wants to pay for a new set of nails instead of the weirdly shaped ones she had the previous month before. I could see the person next to me was uncomfortable when the nail technician made the comment, and the nail tech didn't seem to care, it rolled off her tongue like she's said it before. She not only said it once but twice!!! How management (whoever you are) allows such behavior is beyond me, it's not funny, it's very unprofessional, and disrespectful for a consumer to watch. My tech stopped partway through my set to tell me to relax.... The feeling of relaxing is far from the truth, and how can someone relax. Never once did the nail technician apologize or say she was joking for the comments she expressed today! It's clear to me when I did speak up immediately every single one of them talk in their language which makes for a very uncomfortable situation one that I hope to never experience again.

Did a walk-in to get my fake nails removed, and the gentleman there was so kind and gentle and took…read morehis time. I would 100% come back to get my nails done. Thank you!

Really pleased with the welcome from the front desk. Was able to fit me in without an appointment…read moreright away which was really great. The decor is open and clean and modern. Didn't feel awkward waiting. 2 other clients were in the process of getting their nails done and the technicians were friendly and chatting. I was looking forward to having mine done! I had a short wait and was called by my technician. She was abrupt and impatient with me. (I didn't know what color to pick). I tried explaining several times I didn't really want false tips... But apparently I was getting false tips. In the end, my nails look great. The price was average. I would have liked a design painted on but wasn't offered(she was busy talking to the other technician in another language). In all.. I think I just got the short straw for girls, because everyone else seemed friendly. And like I mentioned, my nails look great and I will go back again!

After receiving a terrible cut from a different salon, I was desperate for a cut-correction. Thanks…read moreto Kaylene Whipple at Vanity Collective, my hair is fixed and representing a current style I can be excited about. Kaylene was wonderful. She took her time examining my hair, listened to my concerns and requests before doing anything, and showed me different ways to style my hair as it grows out. The staff are friendly and the salon has a beautiful look. I left happy! :)

From the owner: A boutique salon and spa. We take care of all of your beauty needs by getting to know you, and…read morebringing out your best! Featuring Aveda, Davines, Schwarzkopf, and our amazing talented service providers.

mother F'n "senior waxer" at glow messed up my coochie. I have gotten tons of Brazilian waxes done…read morebefore and I've never had this experience before. I left mid wax, after having to pull off the clumps of wax that was dripped all over my legs, pubic area... with the help of a cloth and oil. I was left with two bald spots, that are very tender. All she kept saying was "I'm so sorry". I get it you're sorry, but do not perform something that you are not good at. Period. So pissed off at the lack of knowledge of the waxer, but also the salon reassured before i booked that the waxer is a 10+ year - senior aesthetician. DONT GO HERE FOR WAXING.

I had my hair done here by the stylist Anne I came in with…read moreblonde hair and roots wanting to go back naturally brown but still have some blonde in there. She did an amazing job and gave me exactly what I wanted She was good to my hair added creams to make it soft and gave me a nice head massage while I was in the sink She brushed my hair gently while blow drying, from My past experience with many other hair stylist they are always in a rush to get your hair dry and get on to there next appointment so they tend to brush and pull threw the knots Anne did not she was gentle and even went out of her way to curl my hair beautifully! The price was very fair and I was a happy customer! I would recommend the stylist Anne! She's a sweetheart !

This Chatters location has a huge retail area up front for all your styling needs! I was impressed…read morewith the variety of products available, as well as the expert advice offered by the friendly staff. Having recently relocated to the area it can be tough finding a new hairdresser... I was extremely happy today to have a cute new style to show off for the holidays! My stylist was experienced, fun to chat with and very happy to have freedom to use her expertise and creativity to give me a great new look! All the stylists working there appeared to be very experienced and I saw lots of cute cuts and styles and many happy customers. I received a free gift with my colour service and I had enough loyalty points to get $10 off of my styling product. Yay for perks!!!

I shop at this Chatters on a regular basis and have always enjoyed great service and knowledgable…read morestaff. The prices are very competitive and they often have sales on many different products. They also maintain adequate stock for any product that is on sale. I very much recommend this location to anyone. They offer salon services but I have not ever used them.

Went here for a facial today and to say they are the best in the business would be an…read moreunderstatement. Professional staff, pleasant atmosphere, first class all the way. Will be back again for sure! Julie went out of her way to make sure that I was perfectly taken care of.

my name is barb victoria cut my hair on fri i asked her to layer it she did not do any thing i…read moreasked the back is a mess she does not know what layering means or she just does not care this is the worst cut i ever had when you pay 45 dollers you want ay least be able to go out in public

**Do not attend under any circumstances** ** ZERO REFUND…read morePOLICY ** TL/DR: Went for a cut and colour, came out 7 hours later with almost no colour and extremely damaged hair. Cut and colour (Pink) appointment for a was for 2:15pm this Saturday. Very important: I'm a natural blonde. I wanted to support a vegan salon and was very excited for the appointment. Took an hour drive to get there. Boyfriend had to wait in the car due to COVID-19 restrictions (He said he didn't mind waiting the 2-3 hours for the appointment, he's good to me like that). Everything seemed okay on arrival. She cut ends off and started applying the bleach. She had to keep re-applying water to the bleach because it kept flaking. When I was placed under the heat, there was so much water in my hair that my hair began to steam: there's now a steam burn on the back of my head. Not comfortable. (Couldn't sleep last night and even warm showers are incredibly painful) I kept asking, "Is everything going to work?" She kept reassuring me that it would. Because the back of my head was burned, we weren't able to use heat for the bleach any longer and had to keep reapplying. This was about three hours in. She didn't really seem to know what colour to use in my hair or what pink would work. Maybe this was just a matter of experimentation, but it wasn't what I expected when I was referred to their hairstylist who was "most experienced with pink." It didn't feel like a very professional experience: I showed the colour I wanted, but she kept asking me if it matched... isn't that your job? Anyways. Two bleaches later and a few failed attempts at applying colour, and all I'm left with now is what you see in the pictures. Please note the extremely damaged ends that I'll now have to have repaired and trimmed down even further. I did not leave until 7:45pm. Please be aware that they understood that I was driving in for this appointment and that - again - they knew my boyfriend was waiting in the car (Though they did offer to invite him inside when social distancing was reasonable, which was kind). I'm extremely disappointed and will not be returning, nor do I recommend you or anyone else go. I'd also like to point out their "no-refund" policy. After all of this damage? Seriously? How much do you think it cost them in bleach/colour? I'm paying for the hair-stylists time, which they spent damaging my hair instead of cutting and styling it. I should not have been charged at all. If a restaurant gave you food poisoning and said "It's okay, you can come eat here again next week," - WOULD YOU? No! I will be getting my hair fixed elsewhere and will not be taking up their offer to "fix" my hair. Truthfully, I did not want to have to post this review. It breaks my heart to have to call out an organization that supports my vegan values like this, but my treatment has been unjust. Any professional salon would have refunded this. Do not attend: 0/5. (Note my hair was still wet at the bottom of my hair in these pictures.)

Worst haircut of my life!! Its been months and there is still nothing I can do with it. went to…read moreanother salon and they said all I can do is keep growing it and cut it off an inch at a time to try and grow this uneven shredded mess out. I asked for a blunt shoulder skimming bob with no layers, I got a completely uneven shredded mess. Complained to owner and she just offered to cut it more. No refund. it drew a crowd at the other salon. Got asked if it was a junior stylist that got in over her head and couldn't figure out what to do. Nope. Senior stylist that completely ignored the photos I showed her. I'll post the example photo, then what I got. and I had hair down to the middle of my back. As you can see it was even an inch shorter on one side.