I've been going here for several years and never had a problem. They recently "upgraded" their…read moresystem and it is horrible. Leaves your car dirty and without polish. Even before leaving the wash you can tell it's going to be bad as the water doesn't bead. It's like the system is skipping steps or missing chemicals. Could achieve the same results with a garden hose and sprayer.

You'll waste your money! Paid $21 with the added Ceramic coat and tires look horrible, mirrors look…read morehorrible and didn't even get all the bugs off the right side of my windshield! DO NOT WASTE YOUR MONEY HERE!!

My favorite Carwash. Very friendly attendants. Love that my local one is the only one (that I know…read moreof) that has free vacuums.

I have a brand new car, I had never taken it through a car wash yet. I bought my new car January 2…read moreand it had 15 miles on it. So I know there is no way that the car was already scratched. I took my car through this car wash on January 20th. I got out of the car once I went through the wash to dry it off really good, even though it was 10 degrees. I like to make sure the car wash cleaned it good and dry it so there are no water spots. I noticed lots of a small scratches all over the hood, mirrors and trunk. I filed a complaint with the office and received an email saying there is no way that the car wash caused these scratches. Remind you, this is a brand new car so where else would this have happened. DO NOT TAKE YOUR CARS THROUGH THIS CAR WASH IF YOU CARE ABOUT YOUR CAR. BECAUSE THEY DONT CARE ABOUT YOUR CARS I filed a claim and was told that the scratches were not from my recent visit to crew carwash. I have filed a complaint with The BBB AND I will be looking to sue for damages to my Brand new car. This was definitely done by your carwash and I will be sharing my experience with everyone who will listen.

Thomas Car Wash was recently sold to new owners, and I hope that they continue the great service…read moreand washes that Thomas has become known for. I visited again recently. Pretty much anytime I'm on Hurstbourne and have some time, I stop to get my car washed here. I always choose the mid-tier wash for $15, which gets my car clean and shiny. On top of the great wash and the clerks who will power wash the front of your car before you enter -- just to make sure all the bugs and bits are off -- I also appreciate the fact that Thomas has free vacuums for interior cleaning. These have always worked great. You can also powerwash your floor mats. Thomas has those little extra bits that make an experience stand out. Please don't lose those! And I and others will keep coming back.

Update: I received a call a day after submitting my claim and spoke with a very nice man who went…read moreover my claim to get me on the right track. After that call, I took my car to their offered appraisal and currently waiting for a call back. We used to use Thomas car wash a lot as I saw the value they had for washing cars and good pricing. Their prices have gone up, just as everything else has in the past two years. Unfortunately, I lost my car's antenna cover while at the car wash but didn't realize it right away( kids in the car). I was unable to get back to the car wash on the day it happened so I called multiple days only to leave multiple voicemails and never received any response. It was just an antenna cover, not the end of the world. So I finally was able to stop by the car wash to speak with someone only to have them say they had none. And they mentioned to submit my claim online and (hopefully) someone would speak with me. I doubt anyone will reach out, as it's past their 72 hours of mark. I'll keep y'all posted on any feedback from Thomas Car Wash!

I love Mike's Car Wash! The staff is always super friendly. There is hardly ever a line, and if…read morethere is a line it always moves pretty quickly. You stay in your car the whole time. They have several wash options available. They even have a "Wash Book" where you can purchase 4 Ultimate Washes & get 2 Ultimate Washes for free. With it being August, there are bugs everywhere including on my car. The last time I didn't say anything & left with a few bug splatters still on my windshield. So this time I asked one of the guys if he could be sure to get the bugs off of my windshield & front bumper. I am happy to say my car came out bug splatter free!

Over priced for what you get. Did the most expensive wash and it didn't even seem enough time to do…read morewhat it said. Car could be much cleaner. They charge for the vacuums also. The people seemed friendly but not worth the price at all. The vacuum you have to pay for doesn't even work very well. I'll be taking it home to vacuum there after paying for it here. First time and extremely disappointed.

We'd been given a free car wash coupon for Speedwash and my husband desperately wanted to clean the…read moresalt and sludge off his lights and cameras. We pulled up to the attendant, he scanned our coupon and within 60 seconds we were already in line for the wash. It never gets old sitting in the car during the car wash! Even though the weather still isn't great and the ground is soggy from melting snow, the place was busy. However, the car wash is equipped with so many vacuum stations that you never had a wait there either. Great vacuum suction and we appreciated how it wiped away lots of dog hair carried into the car floor board. Several options for washes available as well as monthly plans. Not having to pay for the vacuum was a great bonus. Garbage cans are also at each station for an easy clean up.

This carwash is never fully functional, Speedwash is great but this location does not maintainnand…read morekeep all sections of wash running. Either the brushes or dryer or both are always not working. If you have a small car the bristles are worn and will not reach the vehicle. I have small car and SUV, this washbis close to my hoise but I drive past it to another Speedwash location that is operational.

Have used them 20+ years. 5 stars. Some reviews have been…read morenegative. I went March 30 and they were still wonderful.

I needed a car wash to clean up after my kid's backseat parties and needed something quick. I was…read moresurprised to find that many car washes don't offer interior cleaning options. I chose this one because it was conveniently located and provided both inside and outside cleaning. The exterior wash uses a typical tunnel system, effectively removing visible dirt, snow, and mud from the car. However, it won't give you that freshly waxed look you'd expect from a proper handwash. For the interior, they perform a quick cleaning and vacuuming by multiple staff members but don't expect them to move your belongings or wipe down surfaces. If your car is embarrassingly dirty, this wash will get you to an acceptable level, but if you're trying to impress someone, this isn't the right place for you. You may want to consider paying for a more premium car wash instead.

This place is a slam dunk to get your vehicle back to tip top shape following the latest round of…read morecrappy Ohio Valley weather. After all of the snow, ice, road dirt, brine, and salt for the past month, it felt GREAT to know what color of vehicle I'm driving again. I opted for the Package A "the Works" for my SUV because I wanted the undercarriage wash and the nice interior smells. Great value! I have a beastly pet who sheds and the folks here made quick work of vacuuming the aftermath. My windows were also pristine and crystal clear with no more nose prints. My entire visit was about 20 minutes once I made it to the front of the line. There's a seating area inside and a few chairs outside for patrons who want to take a rest. I visited on a busy sunny day, so the line was a tad longer than usual; however, I expected it and the line did move fast. All of the employees are very friendly and nice. Tips are appreciated and well deserved when you witness the hustle and bustle going on. My go-to place for a clean ride.

They charge $30 for a car wash and a "supposed vacuum". They didn't wipe out anything on the…read moreinside. They said that was detailing and they didn't do it. Did a crappy job at vacuuming and cleaning the car. Definitely not worth $30. I won't be back.

I went to this car wash about a week or so ago to wash my equinox. I went through one of the car…read morewashes closest to the middle. And paid $14. Afterwards I went to put tire dressing on and my wheels were still black. I went in one of the self wash bays closest to the middle and spent another $3 in attempt to further clean my wheels. Afterwards I left a concern in the box with my name address phone number and email. I was very disappointed that I didn't hear from anyone even if it was to say sorry but that was a lot of money and I shouldn't have had to spend that much

Used to come here all the time. Really good washes. Some older man came up to me and told me i…read morecouldn't install my decals (that have to be applied freshly after a wash) in a open self service bay that absolutely nobody is waiting for. mind your business and i'll be out of your hair in no time

Crew Carwash has become terrible for the average person. They only want customers to be in their…read moreunlimited plan...which they show in every thing the do. I have been a customer of the 6 wash books. But no more. Crew has converted half the lanes to Unlimited only and the unlimited are allowed to go through while the ticketed customers have to wait. And wait. And wait. Unless you're willing to pay to be an unlimited customer, you're going to be a frustrated customer. And their website and their attendants reflects the same. I just tried to get a car wash in Bloomington (In) on 3rd street and the attendant just ignored me for 10-15 minutes...so going when they're less busy, the middle of the day, doesn't work either. I'm better off just throwing away a full book of Crew carwash coupons because they worthless if I can't get into the carwash.

Staff was amazing and friendly! My husband is a Veteran and received a free car wash today to honor…read moreVeterans Day. Great Job Crew Car wash! We will definitely be returning customers!

Moved to Louisville a few months ago and have been looking for a good full service car wash. Tried…read moreseveral places this one is clearly the best. Changed my subscription to clean waves after trying them based on location, actual wash process and post wash area. Good vacs, towels and sprays. Somewhere in the middle on price compared to others in the area. Staff quick and helpful.

Took my car to Clean Waves. Their equipment was set up incorrectly causing damage to my roof…read moreantenna. They reviewed video footage and admitted fault and offered to pay for damage. When final bill came in from Ford Dealership, they refused to pay the difference from the estimate to the final bill. Too bad, could have had a customer and family and coworker recommendations, instead, I have let EVERYONE know, do not go there. Never ever again. I would give this place zero stars if it would let me.