Just trying to get a quote, bad from start to finish. Needed an opinion and quote, in writing, as I am dealing with an HOA. 7-3 Schedule an appt with Garret. They say they'll call me an hour before arrival. Never got the call, just showed up. Fortunately somebody else was there to let them in. 7-5 No word, I stop by the office talk to Ed. Paper is on front counter, hadn't worked up quote yet. It was a holiday, no big deal. I was in the area. 7-6 No word, I called spoke with Grant. Quote is $610.45. Fax is broken, couldn't fax at that time. 7-13 No word, I called, spoke with Garret. He tells me it's going to be at least $2000!!! next please read more

We just recently bought a home in the Burbank area, and a few weeks into moving in, a circular piece of glass in the light fixture above our kitchen island spontaneously cracked. Since we didn't purchase the fixture, we didn't know what to do at first and if it could be fixed. The next day, my fiance took the broken piece into Future Glass and they fixed it within 30 minutes! I was blown away when he told me, and the price was incredible. Our fixture now looks even better than before with a brand new piece of glass. I would highly recommend their services!!! read more

So happy with the new glass window for our wine room. Ed and Garrett were super patient helping us get the right measurements and even took the extra step of delivering the glass to us. Love this company. Love their attitude. Will use them again. read more

Garret is honest, clear direct communication and great work in fixing my mirror table. Great turn around time. I will definitely go back. Like the service and very helpful. I am happy with my table. read more

Great service. Completely professional. 100% recommended. Thanks guys for your hard work to make our bathroom look fantastic.

Garrett was here to fix the shower door and replace gaskets for $150 a year ago for our guest bathroom. He assured us that he'd come back and take a look if the fix didn't hold up. The bathroom is rarely used and the fix didn't hold up. When I contacted him now he refused to take any responsibility or warrant his incompetent fix - and asked for $125 to do the exact same fix again. read more

This is a long overdue review. I have purchased four pieces from Future Glass and am extremely satisfied with price, quality, service, and turn around time. I recommend them highly. read more

Amazing experience! Garrett fixed my window so perfectly and he was such a professional. I recommend this company; especially Garrett for ant and all window issues! I will definitely use this company again, I am very happy and satisfied with their quick response, impeccable work and customer friendly service! Thank you!!! read more

Very quick service great value. They cut my mirror, polished it, then wrapped it up for the drive home in 5 minutes. Will definitely return for future needs. read more

I ordered a mirror in a custom shape here and after I brought it home and hung it up I noticed it was blue/green tinted and much darker compared to the three other mirrors I've had cut by them previously. I called to ask if this was normal and the guy who answered said, and I quote: "Impossible. There's only one kind of clear mirror made in the U.S. and you're looking at it. It's like you're telling me that a number 2 pencil is made with rubber, but it's made of wood. It's clear glass and there's no way it can be a green. You're wrong, I don't believe you. It is what it is." You can tell a lot about a business by how they deal with a mistake and they were incredibly rude. They've lost a customer for life and while this may mean nothing to them, it was a traumatic experience for me to be yelled at. I've uploaded a photo of the color difference, the one they just cut is on the top, and a different mirror is below. read more

Future Glass - Please see my review for more details. I brought this custom cut mirror home (top of photo) and it was blue/green tinted, not clear. - Windows Installation Near Me - Burbank, California

This place is great! I received excellent service when I needed two glass wall dividers in my store. They are anchored on the wall and create separate spaces. Garrett offered excellent suggestions including, but not limited to, using curved edges that would align with the style of the store). He came several times to discuss all my concerns and questions (I had many...) and he was patient and helpful. They were ready to install before I was even ready for them! Amazing! Even around the holiday they were hustling and in constant communication. In every measure, they went above and beyond. During the install they were pleasant, knowledgeable and extremely clean. I could not ask for better service. And, I shopped around before I chose them. They had the best prices and I had received a few recommendations regarding their work. I am so glad that I found this place and I will go to them exclusively from here on out... I highly recommend them! read more

Future Glass did a great job replacing a broken window for us. They are very reliable, knowledgeable and have excellent customer service. I will definitely utilize their services again in the future and highly recommend them to anyone. read more

I went to Future Glass to get a piece of mirror cut for an oval ikea frame we bought and wanted to convert to a bathroom mirror. First of all they were DIRT cheap! It was $25 or $30 to get mirror cut to fit the oval frame. They also offered same day turn around, and the piece of mirror was ready for me at the time they said it would be. When I found out they were cash only I had to walk to the ATM BUT when I returned to pay the owner gave me $5 off since he said he forgot to mention it to me when I dropped it off. I refused, but he insisted. And their customer service just gets better... I had only brought them the paper insert for the mirror, not the frame itself and when I got it home the mirror itself was just a little too snug for the frame - it was the perfect size for what I gave them, but paper is a bit more flexible (obviously). I was too stubborn to just take it back and get it sanded down/recut and somehow convinced the mirror would fit. Just as I was wiggling the last edge in, the mirror chipped in 2 places, ruining the piece. It was my own damn fault, so I went back to get another piece cut, it was so cheap anyway I had accepted my own mistake. This time I took the frame in, they turned the new mirror around in a few hours, and they DIDN'T charge me a penny. I wanted to pay, I knew it was my fault, but they wouldn't take my money. In the end it only cost me $20 or $25 (can't remember) and we have a swanky new mirror! I can't recommend them enough, they were so kind, helpful and MORE than generous. A+ read more

We contacted them for a window repair. They missed the appointment and then came by when we weren't home to measure. Several phone calls and no communication later, we still don't have our window repaired. It has been three weeks. read more

Amazing! I needed to get a new glass table top and get a glass cabinet door repaired. These guys did it for 1/6th of the price quoted to me by others. Everyone I spoke with was so friendly and helpful, even when I wasn't sure exactly how I wanted it fixed. The turn around time was beyond quick, and picking up my pieces was very easy. read more

Went in to get a new piece of glass cut to match one that was broken. Helpful staff, they did exactly what I asked for! It was also quick, I could have picked it up same day, except i didn't because of my own schedule conflict. Only thing I didn't know was they only take cash or check...luckily i had my checkbook on me read more

Very easy to work with and great prices! 16x20 inch glass replacement for a frame was just $8, and they did it instantly. Quoted me over the phone and threw in free glass cleaner. I will definitely be back. Important: they do not accept credit card! read more

When we moved to Burbank, a mirror cracked in our china cabinet. Not a big thing, but the wife refused to put anything in the cabinet until the mirror was fixed. So, I turned to yelp to find a place close by. I called Future Glass, gave them the size of the mirror I needed cut, and the quoted price was very fair and consistent with what I had been quoted by other places that were farther away. The mirror was ready to be picked up within an hour and fit perfectly. I hope I don't need to replace any glass or mirror any time soon, but if I do, I will call these guys! read more

Well, I'd like to be able to give them a good review but I sent a request for a quote via email - per their instructions when I called - and I've followed up twice with no response. Double-checked the email address on their website and it's correct, so I guess they're just SO flooded with business they don't need the money from my full-shower-and-mirror-install-on-2-bathrooms job. At least have the professionalism to respond and let me know you're too busy. read more

When we tried to open a painted sealed window, and it broke. We called them and they replaced the glass within a hours. When I need a custom mirror made, I got it the next day. Wonderful people to deal with, fast service, great prices, what more could you ask for. read more

Man. These guys came through and saved my bacon in a search all over the Valley for a certain kind of specific glass for a job I was doing, and not only did they have it, but they cut it in seconds, while I waited, and gave me an amazing price on it. I'll definitely be giving them all my business now and recommending them to anyone I know looking for fine, fast and reasonably-priced glass work. The Bushey bros are the best! read more

Went here to have a medicine cabinet mirror re-done.. Service was very friendly and professional. I took the mirror in on friday afternoon and it was ready the next day. The price was good at $30, the mirror looked great and the cut was very nice. Very satisfied with my visit, will recommend and will return! read more

Needed to replace a 12" x 12" a front door window pane I contacted them thru Yelp on Friday and Garrett responded in less than an hour. Explained what was needed and Garrett asked further questions to ensure he knew what was required and set up an appointment on Monday between 10:30a - 11:30a. Garrett called before the time to reconfirm the address and showed up on-time, and quickly completed the job. Professional, for a reasonable cost, cleaned up afterward and I'd hire him again in a heart beat. read more

This is place was awesome!!! Super fast and patient with our creative project in our business.

I called two other companies for my bathroom mirrors and then I called future glass. I spoke with an employee named gareth (or gary?) and gave him my measurements. A few hours later he called me back to let me my mirrors were ready. I was very impressed by the customer service, and also how fast they got it ready. Gary was courteous and the price was good. I would definitely call again if I have another job. read more

My business partners and I came here for some custom mirror pieces that we needed for a backsplash. We were in a bit of time crunch and the guys here were very accommodating. We had our pieces cut and ready to go in a matter of days and even at the last minute when we realized we were short on our measurements, they managed to get a few extra pieces ready that same day so we could finish our project. I will definitely come back here for any other glass or mirror I may need in the future! read more

The Best service ever! I brought a glass panel in for a lighting fixture that needed to be duplicated. The guy there (ugh, I forgot his name) was so nice. He told me the panels would be ready tomorrow. About 15 minutes after I left the store, I received a call from him telling me he did them and they were ready to be picked up. Wow, so fast! Also, the glass I wanted duplicated he didn't have the exact match for, but he made a different suggestion to go with that was very close. I went with it and I just attached the panels to the lighting fixture and they look better than before! I'm really pleased with my experience at Future Glass! read more

Fixed my glass mirror piece on my lamp that got cracked within the same day Very professional Talk to Ed hes the man! Thanks guys read more

Great service, friendly shop. I ordered a piece of glass for the top of a large chest, and it was ready the next day. They recommended the correct thickness and all edges were finished. I'm very particular and can say this shop is the place to go for your glass needs! read more

I had an oversize picture frame with a cracked glass. Took it over and the man asked "Want us to replace it for you?" How long? "About five minutes." I came back in about five minutes and it was ready. 14" x 18" back in the frame, looked perfect, $8. Excellence! read more

These guys are great. Had a shelf in the refrigerator explode on me... Big mess. Was unable to find a new shelf anywhere. These guys made it happen in less than 48 hours for much less than original replacement part or anywhere else. read more

Had an incredibly difficult situation needing experts on glass and engraving. Had one of the windows of my restored and extremely rare 1969 Chevy Suburban ambulance that needed to be replaced. Not only did the glass have to be custom measured and tempered, but I also needed an extensive graphic that had to be duplicated by sand-blasting the image onto the glass. Unfortunately no one in the greater Los Angeles area does custom glass engraving. But that didn't stop Future Glass from finding someone that did an incredible job of recreating the graphic in perfect detail. Rather than just replace one window, I replaced both windows when I saw the quality and workmanship of these "masters of glass". This is the advantage of dealing with a long-time family owned business. They had the right connections and were able to save my classic vehicle. Now things like this take time, and I have a habit of understanding the time it takes to get a job like this done. From start to finish, it took a couple of weeks. If the job comes out as perfect as mine did, I don't mind the wait. After reading some of the negative reviews on this company, the main issue seemed to be "time". If you want a first class job done right the first time, be prepared to wait longer than you expect. Perfection doesn't happen overnight. My highest recommendation and compliments for Future Glass. I have a number of classic car glass needs in the pipeline, and you can bet that all of them will be going to Future Glass. read more

Walked in to replace a mirror in a tin frame. Guy did it on the spot and price was fair.

I called to set up an appointment to have someone come out and measure and give me a quote for a steam shower enclosure. The guy said to just give him the measurements and he would give me a price. I tried to explain that it was custom with a trapezoid top and it was not possible as it was truly custom. He asked me to call back when his brother Garret was in. Really? They obviously didn't need or want my business. Why should I have to call back? I already called once? Why couldn't he take my name and number and have his brother call me? Business must be really good. read more

I needed a new glass door with a sandblasted logo and window for my new business location. I called Future Glass and spoke with Ed and placed the order. Within about a week Garrett and Eddie transformed the front of the building! The craftsmanship was excellent. NOT ONE ERROR. & the sandblasted logo was perfect!! I will definitely be coming back to FGC for any of my glass needs. read more

After many years use it was time to replace our dining table glass top . We took a "chance" ,as you do with all on-line companies ,and chose to use Future Glass. The new top arrived on time ,very well packed. Sadly when put in place we noticed two small chips on the glass , we e-mailed Future Glass straight away and were told a replacement would be made and sent within two weeks. The replacement was received after one week , in perfect condition , at no cost to us ! Grateful thanks for an excellent service , and regards to all at Future Glass................................Jackie & Terry read more

I called three times to set an appointment, and my husband called one additional time. The business owner kept saying he would return our calls but never did. He was unpleasant on the phone and very unprofessional each time we called. Beware! read more

The guy seems like a regular Joe until he gives you the old, well thats gonna be about 3 hundred dollars because we will actually have to measure something and cut some glass. criminal. read more

We had a broken dual glass window, I called and they were very friendly and polite. They came the same day to measure and the next day installed it. They installed it quickly and cleaned up after themselves, I would highly recommend them. As far as price goes I have nothing else to compare them too! read more

I couldn't have asked for better service. My huge picture window broke and they got me a quick appraisal, ordered the glass and had it in in no time. The cost and service were great and the owner is the nicest, most honest guy in town. I will use them for everything I can and recommend you do so as well! read more