Owner was extremely friendly and helpful. Quick to help me pick the best bike. His service guy…read morecleaned and added extra stuff for me very quickly while I waited. They are busy because they have excellent service and prices! Highly recommend

I first wanted to point out the business slogan of this company says this is a one stop shop for…read moreALL your bicycle needs.Wish I could give a zero for this business for the lack of customer service and help they give to their customers . I called ahead of time before I went to the store and spoke with Jonathan . I was needing assistance with a bike part to attach my daughters child seat. He mentioned that he couldn't promise but if I brought the bike in he could check if they had the right part that they would help with that . And even if they didn't have the part they would tell what part it needs and I would go buy it else where. I loaded the bike up and went to head over to the store. Right when I walked in the associate that was there ( did not get name but he was bald ) he didn't seem happy to deal with me for some reason because he had a strong look on his face that I was bothering him . I let him know I spoke with Jonathan and he said I could get help with the part needed on this bike. He told me he doesn't know and that he's sorry if I misunderstood him and he did not help at all. This is a bike shop! I ended up going through all that hassle for nothing and he did not care . I went to ace hardware and they helped me get the part I needed . They were shocked that another bike shop didn't help with something they should have known. Very inconveniencing and very rude . I will NOT be referring others to this business. Consider going to another bike shop that wants to actually help their customers.

Great place to take your bicycle to for service. I would highly recommend them . Greg and his crew…read moretake pride in what they do !

Great place to purchase a bike & accessories . The customer service is the absolute best. The…read moremanager Greg and all the employees are very helpful and knowledgeable. I am a repeat customer and have always received great customer service.

I came in for a quick repair on my bike. My bike isn't the top of the line and I could tell that…read morethis bike shop had some pretty high end bikes. But they didn't treat me any differently for having an older style bike which I appreciate. Chris helped me with my bike got it up and running very quickly and treated me very well. He even held the door open for me to get the bike into my vehicle. I really appreciated that . I felt attended it to from the time I came in to the time I left. I've been to other bike shops that treated me poorly and I really appreciated the good customer service they all gave me.

Disappointed with my experience with Main Street Bicycles. Originally took my bike there because of…read morea couple broken spokes. I was initially a little turned off that none of the employees were wearing masks - even though most of the customers were. But, they told me they'd take a look at my bike -- and let me know a few days later that two spokes would need to be replaced. I picked it up a week or so later (again - no masks) and it seemed to be okay. A few weeks later - more broken spokes. Took it back in (this time masks - at least for the counter people)... got a call a few days later and was told the entire wheel/rim needed replacing due to corrosion. He apologized for not catching it earlier... and did a complimentary fix on the spokes this time. I ordered the new tire/rim a few days later and was told it would be in in about a week. Three weeks later - I've heard nothing. I get it, the pandemic has slowed things down... but 3 weeks vs. the 1 week I was promised was a bit much. So I called and was told it was back ordered. Again, I understand that -- but, I feel good customer care would've called me around the initial estimated date. -- Shortly after I left this review, I received a message from Anne Marie Gealy: "We are sorry you felt it necessary to bash us. I'm sure your perfection will overcome any issues you have with any other issues ahead" I didn't bash Main Street Bicycle. I left an account of my experience there. I feel it was polite and true. I am disappointed about my experience there and hoped my review would help improve the experience there. I feel my review was fair and explained the issues I had with the shop. Mrs. Gealy's accusation is unfair and her brash response is undeserved. Instead of contacting me to address and maybe fix these issues would go a long way to turning a bad experience into a good one... instead, my already disappointing experience with this bike shop sinks even lower. So if you want a shop to not properly diagnose your bike, "fix" your bike for it to have the same issue a couple weeks later --- when you'll have to throw more money to get it fixed properly... then have one their people attack you in messenger... then Main Street Bicycle is for you!

I needed a new bike and thought we'd see what they had. As we were browsing the selection, Corey…read morehollered over to us asking if we needed help and I hollered back, "what's the price on this one?" He came over, gave us the price, we talked about its features and had a good conversation. He put it on hold for us since this was our first stop. We came back the following day to purchase it. He wasn't there but a nice, younger guy took care of us, ran the bike through their inspection and away we went. The cashier was very friendly during the purchase and the bike fit in the back of our SUV perfectly. When we got home, the seat hadn't been tightened so I slipped a bit as I got on the bike. We also had to adjust the handlebars and raise them up a bit. I thought Corey said they'd check those when we came to pick the bike up, but that's okay. We're pretty knowledgeable with bikes and took care of those ourselves. All in all it was a good experience and the bike was even on sale. To end this review... a comfortable bike was what I was looking for, the price was decent, so we ended up finding one that fits my needs.

Online I Purchased a new Nishiki Colorado Comp 29" bike here with an a great sale coupon deal a…read moremonth ago. Same day i ordered the bike I arrived in store for pickup and I got to pick out of two already built bikes. One had minor imperfections the other bike was perfect. I made sure they knew which exact bike and sale number code I wanted with no accidental switch up for the imperfect bike.. After orders were received and confirmed I'd for pickup. The bike got mechanically checked on spot for pre sale inspection, then off I was with my new bike to the front cashier and politely double checked before leaving the building! Overall great experience and the product is doing well so far.

They come to your home, pick it up, repair and deliver when done. Easy peasy. And they go above and…read morebeyond with their service.

They came to our house and serviced our two bikes right in our driveway! It was awesome. Two tune…read moreups and mine needed a new chain. They are so nice!

You can enjoy a easy ride or adventure and fast ride! I love…read moreit! Very useful tips from the owners

Was in search of potentially buying an eBike (had never ridden one) - and out of the several stores…read moreI visited - this place by FAR had the best selection and customer service. All of their bikes are beautiful, with excellent features. And Wes & Margaret are very accommodating. I have not decided yet on one - but this store is great for sure.

Whenever you need some expert advice and mechanical help for your e-bike, call Greg. He's the best…read moreand the customer service is top notch.

Greg is fabulous!! Went over every aspect of the bike before a test ride. If you are considering…read morebuying an electric bike Greg is great to work with. Had to go back for service on a used Pedego that was purchased. Greg went through the entire bike and had it working like new. I highly recommend Pedego bikes and Pedego Junction.

Nice selection and great service…read more We came to town and this was our first stop (after dinner). I was wanting a Lions jersey, and my wife, Res Wings apparel. I left with two Lions jerseys: what I came for and their last Honolulu Blue for D.Mo (which was half price). They spent 30 mins searching for those two jerseys as I need a Medium size. We had a great visit and will plan to return.

Came in to find something for my grandson. As per the usual, I spent way more money than I should…read morehave because I lack self control when surrounded by the teams wearables I must have as I now live out of state. Staff were excellent and very helpful. I always stop in when I'm in town of which there are usually years in between.