This was by far the best roofing experience I've ever had! Jason, the project manager, was on site…read moreevery day the crew was here. He was there after the crew left, making sure all the nails were picked up. The crew was unbelievable! They were here from 7 to 7 each day and got the job done extremely well and fast! Great communication! Highly recommend this company!

We had our roof replaced and new guttering with helmet (leaf guard) installed by JG Contracting…read more Absolutely no complaints about the quality of their work or anyone from the company. Their work was top notch, both on the installation and the business end. Everyone I came in contact with was knowledgeable and pleasant, as well as very professional. I would recommend this company to anyone needing a new roof, gutters, and helmet.

THEY WERE EVERYTHING I WAS TRYING TO AVOID…read more.... At first glance, this company seemed awesome - great reviews, great sales guy, great pricing, great at scheduling and great communication. BUT my problems began when my insurance agency deemed my roof "UNACCEPTABLE." Here are some names to remember and steer clear of: Brock Steinmetz (Owner), TJ Chatham (guy who actually did the roof), and Bailey Scott (office manager). At first, TJ was very helpful about "getting this fixed" because he'd never been in this situation before. And then, when I tried to ACTUALLY get this fixed and they ALL WENT SILENT, including the owner, he would never call or email me back, nor the insurance agent back. We BOTH tried to contact them and received crickets. I've tried to contact them 16 times since January 10th, and they've responded with 2 phone calls to me; one from Brock himself (a voicemail) saying he's at my house "looking at the roof now and I'm going to get this taken care of" and another from Bailey who said "I'm sorry there's been miscommunication and I thought they called you back but your file is open and on Brock's desk so he will give you a call when he gets back". Here is my phone log to TJ, Brock AND Bailey: Jan 10, Jan 12, Jan 17, Jan 18, Jan 22, Jan 23, Jan 24, Jan 30, Feb 1, Feb 2, Feb 5, Feb 13. I have never spoken with the owner of this company directly. Add on a handful more calls from my insurance agency and I'm sure we'd be pushing ~25 phone calls. Not to mention any of the follow-up emails sent after a voicemail was left. I've kept all my call logs, emails, and text messages. Here's the problem: insurance deemed my roof "UNACCEPTABLE" because it's wavy. I worked with insurance to get all the documentation they needed and even had a time set up for another inspector to meet them at the house. THEY DIDN'T RETURN MY PHONE CALLS and left me high & dry. Moral of the story is - Columbia Exteriors and Brock Steinmetz play BAD BUSINESS. They take your money and run, leaving you with a roof that can't be fully insured. The worst part is I did my homework; it took me 5 months to find a roofer that I felt like was the right fit; I made sure to double and triple check the contract/payment terms/timeline; I even made sure that I paid AFTER the work was complete. How would anybody know that a professional would do work like this? News is, you wouldn't unless you were a roofer and/or an inspector with the eye and knowledge to understand what is "good" and what is "BAD" in terms of completeness. Now I'm stuck with a BAD ROOF. Take my experience as a piece of advice and STAY AWAY. This review will be pasted at every single portal I can possibly find so that nobody EVER has to deal with this situation like I had to deal with. If I can help just one person save their $6,000 and get a roof that meets an "acceptable" standard, then I know I've done what I could

I would recommend this company to anyone. Salesman was very knowledgeable on Roofing. Was a big…read morehelp from the beginning of this project to the end. Employees were very clean and neat on doing their work.

Bought a new home in 2005 in Grain Valley and the roof leaked from day one. Builder came out and…read moretried to do the quick fix and still leaked. Note: Low bidder is not always the best qualified bidder no matter which sub you use. Hired a roofer to come out and repair the leak and it still leaked. Gave up trying to find someone else and just keep throwing money at it. Years latter I hear about Buck Roofing on the Toby Tobin Lawn and Garden radio show and decided to call them. Buck Roofing came out and made it right, after 21 years of trying to find someone to make it right. I highly recommend this company for any leak repair you may have!

November 2023, Buck roofing just put a new roof on my new construction house less than 2 years…read moreafter construction due to heavy hail damage. Couldn't be happier with the product. Looking at the roof, it's very clear the workmanship and quality is better than the original roof the builder put on.

Edited post service in 9/2017: John Howard finally contacted me after our contractor that…read moreoriginally hired them back in 2012 contacted him on my behalf. He came out, reviewed the issue, ascertained that the leak was likely due to flashing issues around vent pipes, and said he would send out his best worker to fix the problem the following week. After one additional follow up call (the following week turned into a week and a half), the roofer came out and fixed the problem. (We hope.) I'm still not impressed with how long it took to get in touch with Gentry. Their answering service has very nice people working for it, but they're basically useless when it comes to scheduling. They need to work on that. I also didn't enjoy having to get the former contractor involved. I'm not interested in working with them again, and every time I contact them for any reason, they want to know when we're going to be updating our kitchen. ::sigh:: But, hopefully, our roof has been fixed. Original review: Gentry installed our new DaVinci Bellaforte Shake 50 yr tiles back in 2012. Great product, seemingly great company...we were very happy with their work and product. However, here we are in 2017, and we have a leak. We discovered it a couple of weeks ago after several rounds of heavy rain in the Kansas City area in early/mid August. I contacted Gentry immediately, the day we discovered the leak, which was Tuesday, August 22nd. I left a message with their delightful receptionist, Edna, and waited to hear back. Friday, August 25th, I followed up with a phone call to John Howard's cell number that I have, and had to leave another message. I still hadn't heard back by Tuesday, Aug 29th, so I contacted Edna at the office again. She took my information, said she would make a note that this was my 2nd time calling (I told her technically it was the 3rd, since I'd left a message on John's cell the previous Friday), and apologized for the delay in someone getting back to me. It is now Saturday, Sept 9th. I left another message with what sounded like an answering service on Weds, Sep 6th, and also tried reaching John again via his cell phone on Thursday, Sep 7th, hoping that due to the earlier hour, I might be able to catch him before he got busy during the day. Friday, I left another message with the service, who was apologetic again about my lack of response, but...still no call back. We love our new roof, and the only thing we would do differently is to install clips to help with ice and snow sliding issues at the time of the install of the roof. (Although, to be honest, I don't know if the issue is with the type of product used, or the installation, or what, so maybe I don't love our roof? ::sigh:: ) But at this time, I cannot recommend Gentry Roofing, until I hear back from one of their representatives who can help us with the leak in our roof. I'm worried that, since our 5 year warranty on the "workmanship" is about to expire in October, I'm being ignored due to that. (p.s. my husband and a contractor that we were working with at the time hired Gentry without doing any background checking on them. Their webpage has all of 1 former client "testimonial" on it, and there are literally NO REVIEWS anywhere on the internet about the company. They aren't a member of the BBB, so that's not a route that can be taken to file complaints. It's concerning. If I could go back in time, I would have vetted this company better to find out how they manage issues like the one we're currently dealing with.)

We had John Howard at Gentry install our DaVinci roof after another roofer abandoned us with…read more$20,000 worth of roofing materials sitting in the driveway. He was straightforward, honest, fairly priced, and did not try to take advantage of our situation. His team was hardworking, skilled, responsive to our requests, and tried their best to prevent damage to the trees and shrubs. The roof looks great, and (so far anyway, after 4 months) there's no leaks or any other reason to call them back. All in all, we're very pleased.

We chose Manning to install a new roof and are very satisfied with the result. John Tytla was…read moreexcellent to work with and kept us well informed through the whole process. He made sure we understood the ins and outs of the insurance process. We were sold a policy that didn't adequately cover damage to our old roof. That was our fault; we didn't study the policy carefully. Won't make that mistake again. John and company applied every break they could to reduce the bill.

Let me preface by saying, do not be in a hurry like I was. Get quotes from two or more companies…read moreand don't sign anything until you understand what will be done, how long you have to cancel the job without penalty and how is the job to be paid for. The sales person that came out for the free estimate had a professional arrogance, but at the time I wanted to get the job started as soon as possible, so I signed the job contract. When I realized the job was not necessary and called to cancel, I was informed I had missed the three day job cancellation deadline and was harassed almost daily to pay for a window that I no longer needed. I learned an expensive lesson and because of the arrogance and harassment of the sales person I had to deal with, I will not recommend this company.

One of the better experiences. Truthful And excellent workmanship. Upgraded our shingles at no…read moreextra costs.

My experience with JR & Co has been nothing less than excellent from start to finish. Luke Williams…read moreis the very knowledgeable project manager that was very helpful and genuinely committed to making sure that the project was successful. He made the process of working with my insurance company very simple and was very familiar with the adjuster who was assigned. When it came time for the team to show up Luke was there to put up protective equipment around all of our garden essentials and the crew was very mindful of our belongings while constantly loading the roofing trash into the trash trailer. Even though the crew is Hispanic there was an English speaker who communicated the daily plans with me at all times of the project. I ordered a designer shingle which is less common, but the crew told me they have many years installing several dozen projects with the same shingle and have had plenty of experience with how to install it. When the project was completed they spent a considerable amount of time cleaning the yard to free it from nails and the smaller debris. I will be happy to recommend JR & Co to as many people as I can for as long as it is relevant.

Excellent customer service and honest work!! Thank you…read moreLloyd, it's so nice to know there are honest companies here in KC!!!

Straight forward , great pricing , very informative with good communication…read more You know you are dealing with an experienced pro

I had an absolutely terrifying experience with a Ramirez Roofing vehicle while driving down…read moreLongview Road. Their driver was swerving in and out of their lane for a long stretch of the road, and several times it looked like they were intentionally trying to hit my car. When I finally honked to alert them, they responded by accelerating to at least 15 mph over the speed limit. At the next red light, they refused to move when it turned green. Then, right before it turned red again, they suddenly took off--only to continue driving just as recklessly. When I rolled down my window and told them to stay in their lane, they sped up to around 60 mph, which is over 20 mph above the posted limit. This kind of dangerous, irresponsible driving is completely unacceptable for anyone--let alone someone operating a company vehicle fully branded with the Ramirez Roofing name. If this is how their employees behave on the road, I can only imagine what kind of care (or lack of care) goes into their work. I would never trust a company that allows this level of recklessness to represent them. Absolutely unacceptable. Edit to my original review: I want to clarify a few important details. The drivers this company spoke to are not being honest -- they were driving recklessly and nearly ran me off the road. The person who answered the phone refused to actually speak with me about what happened. No one yelled at her. I simply asked if she understood what I was saying, which for some reason she took as me asking if she spoke English. Instead of answering or discussing the situation, she refused to engage, so I told her I would escalate it to the police if she continued to shut down the conversation. She was the one refusing to act like an adult. When she asked if I got the license plate and I explained that it was dark and I only saw the company name on the van, she hung up on me. I have not received a call back -- only an aggressive public response to my Google review. My "creative version" is actually the truth, and it's disappointing that they would rather dismiss concerns than address reckless driving by their employees. Based on other reviews, poor communication and a complete lack of accountability seem to be an ongoing problem with this company.

overall terrible experience completely unsuccessful on their repairs and left my roof worse than…read morewhat it was i would leave zero start but that isn't an option