Front desk person was very nice and helpful. They have their business run like a well-oiled…read moremachine. They tell you in advance when it will be ready and you get a phone call/voicemail on the day that your garment is ready. It was perfect and I feel, reasonably priced.

They do a fine job. I'm from New York and used to have a top notch tailor. They're the only ones…read moreI've found around here. I basically have no choice but to go here. I was happy to do so but the last several times they have increased their price on me for the same service. Same exact service....So that's quite disappointing. But again they have a monopoly in this area and so I have no choice. I have looked for others and haven't found anyone else who can actually do what I want in this neighbourhood. The ladies are lovely. My review is based on the price change.

Went here for alterations on a bridesmaid dress and a pair of jeans. Service was very quick and…read moreprofessional - turnaround time was exactly a week for what I needed done. Pricing I feel was fair, however I don't get this service done well enough to really vouch for that haha. Overall I would recommend and use this business again. Note: location is at her house so just a heads up for when your GPS takes you to a neighborhood home.

Had a NHL Jersey Tailored last week from Her. Good…read morecommunication. Quick turn around. Quality work.

Amazing quality, customer service, and experience! The value of the entire experience is worth…read moreevery penny! I am a committed return customer and have now brought my mother, daughter, and husband here! I love this place and couldn't be happier with their expertise, their patience, and skills!!!! You will walk out feeling like a million bucks and looking even better when they're done with your garments. Marvelous Husband and Wife duo!!!

Great team Fast service…read more Impeccable service Polite and welcoming Can't thank them enough

Really pleased with this spot. Took my suit in a week before the wedding and got it back looking…read moregreat and on time! No complaints and the gentleman that helped me out was super gracious. This was my first time tailoring anything so I didn't know what to expect. They charged me $160 + tax for a 3 piece suit. I don't get things tailored often but when I need to do it again I'll definitely be reaching back out. Not only that it's right around the corner from my place. Thank you!

needed a last minute alterations for a wedding in 5 days and they said they didn't have time but…read morethere name is expert one hour alteration. all I needed was my pants to be shorter and my jacket wrist to be less loose.

I've been coming here now for some time, getting both pants and shirt altered to better fit me…read more The quality is amazing and they take the time to make sure the items are tailored correct. I've been to other alteration shops out in Houston, but I keep coming back here even with the drive. Come by and check them out if you're looking for a great tailor!! 10 out of 10 recommend!!!

This is my GO TO tailor the place! The only place I trust in Houston. The item is tailored with…read moresuch care and in such a timely manner that I always get my stuff back in two days maximum. I have tailored dresses and vests here and am very happy with the tailoring till this day!

I took two embroidery machines in for service and repair. They gave me information on cost and…read morewhen the machine would be ready for pick up. They repaired both machines and the price was very reasonable. I loved the great customer service I received. Will be telling everyone what a great experience I received.

Dishonest and predatory--don't trust them with your machine. Should be NO STARS…read more I took my Juki TL-2000qi in for service for a minor mechanical issue and was told I would be called BEFORE any repairs were attempted. Two weeks later, I got a call letting me know that my machine would no longer power on and the technician had blown two of its fuses. Not only that, I was told they "couldn't get parts anymore" because my machine was "an old, inferior internet model." None of that is true--my TL-2000Qi is only four years old, well reviewed, still in production, and purchased from a local authorized dealer. The machine worked when I dropped it off. When I picked it up, it would not even power on. Instead of fixing the damage done in their shop, they tried to cover it up with lies. Do not trust your equipment to this shop.

I love this cleaners/tailor I've brought several dresses here for alterations and they did a…read morewonderful job and quick. Would definitely recommend.

I had an extremely positive experience with this business! I needed a wedding dress cleaned,…read morepressed and steamed before it could be worn, as the person altering it had pricked a finger while pinning it. Polo Tailors and Cleaners did a beautiful job removing the blood stains and steaming out the old seam lines, as well as ironing out wrinkles in the dress. Also, they charged me a reasonable price, less than I was quoted at other reputable spots. As soon as we were home from the Hill Country wedding, I came back to entrust the post-wedding cleaning to Hoa at Polo Tailors and Cleaners. The wedding day had been drizzly, and the hem and train of the dress were muddy. Hoa, who had helped me so well the first time, got out the mud stains. She also declined to charge me extra for the mud stains. I have not yet had a chance to use their services for alterations, but I was able to watch them measure another client who wanted to have a suit taken in. Hoa did an expert job of marking up his suit.