expensive as heck!! groomer could use more training. They didn't even clean my pets ears & her…read morenails are still sharp. $70.00 for a terrible grooming? buyer beware

We started using Old Farm in 2007. We have had 6 dogs cared for there over the years. Some of them…read morewith extensive medical needs. We never questioned a test or procedure. Happily paid for any and all that was recommended. Even when Dr.Wilson removed what he said was a tumor from my then 4 year old chihuahua and it turned out it was a healthy, normal salivary gland. We didn't get angry or argue having to pay for what turned out to be a completely unnecessary surgery. We accepted that doctors are human too and moved on. We put our trust in them, gave them respect and never questioned their recommendations. We spent tens of thousands of dollars there. We sent them gifts in appreciation. And in return some of them have treated us like garbage. We had an issue with their groomer, Amy. My dog was injured during grooming(per their report)but again we weren't angry at the time or blaming. We figured those things happen sometimes. But her response was to completely shut down and refuse to give any information that could help treat my dog. Over the next few months, my dog had to have her toe removed. And still the management staff and groomer treated us like we had done something wrong! Again we never blamed, never asked for compensation, we simply said because Amy wouldn't communicate we didn't want to use her as a groomer. From that point many of the staff was cold and at times out right rude to me. When we finally expressed unhappiness with the treatment and handling of things the office manger, Marney made it clear our continued business was not wanted. They were happy to let a client of over 15 years leave because they prioritized their groomers ego over a long term client

Very nice kennel, my doggie and his blanket are cleaner now than when we dropped him off. You can…read moretell the owners care about your pet. I highly recommend.

they were more than accommodating. they worked with my schedule, and the dogs were very happy…read morethere. I will use them again and refer others to them. It was the first time I've left them sence I got them over 2 years ago. They have my best rating.

Glade Valley is amazing! Buster and Stella visit them for their vaccinations and annual checkups…read more We have been lucky that only a couple times have they needed to visit with any illnesses or injuries. When I've needed more immediate care they have always done their best to accommodate us right away. Little Buster was prone to ear infections and ever since I started following the vets cleaning and care regiment he hasn't had any issues. Doctor Nikki McAdams is absolutely wonderful. Glade valley is also way better than their previous experiences at Banfield. She is attentive, follows up and they absolutely love all the staff who are so kind and compassionate there.

Just bad service. And an office manager that isn't helpful or willing to listen to an upset…read morecustomer. Edit: If the customer was important you would reach out. I would still not recommend this bet to any person in the Frederick area. As the vets can not diagnose my cat successfully and the business owner continues to not hear my issue. I have read multiple other reviews on Reddit and Google that have reinforced my choice to leave this vet. Please read how these people have mistreated families before bringing your fur children here! Money money money!

This kennel has been amazing. our cattle dog goes about 3-4 days a month for a day care visit and…read morealways is excited to get there. Even during her reactive periods growing up she has always been excited when we arrive. the people there are always friendly and she loves to see and play with them. they have also taken her in twice this summer, at the last minute during very busy times, for us due to unexpected surgeries which has been beyond helpful. i highly recommend this kennel!

Took my boy to stay the weekend at Golden Wood. We were pleased with the service and…read moreprofessionalism from the staff. The facility was immaculate and the grounds were well manicured. I especially loved the user friendliness of their website and my account login. I was able to view Miccos progress and see pictures of my guy. This is his new home away from home!

A friend of my wife recommended this dog kennel after our regular kennel could not accommodate us…read moreto board our dog recently. The owner Tina Koontz and her husband took over ownership of the kennel several years ago, after the previous owner relocated out of State. Tina worked for the previous owner and bought the business. It was a natural transition in ownership. Tina is very proud of the kennel and loves taking care of the dogs and cats that are left in her care. The kennel grounds are beautiful The kennel sits on the back of her property away from road traffic and noise that might make the animals nervous. She has numerous pens inside to house the animals and fenced in pens outside to allow the animals to get exercise and fresh air. Greystone is open six days a week. It is closed on Wednesdays. Greystone's rates are very competitive compared to other dog kennels. The facility is kept very clean and well lit. There were no odors when we entered the building which was a good sign for my wife and I. Greystone offers a small discount for Veterans and a small one time discount if you leave a review with Google Maps. I recommend this business for anyone looking for a safe place to leave their pets.

WV Puppy has some very cute puppies! At very reasonable prices…read more The WV Puppy facilities were clean, brightly lit, and the puppies appeared to be well cared for. The young woman working there, answered all my questions cheerfully. I have notied a lot of bad reviews here on Yelp! Concerning various issues with WV Puppy, but I saw no sign of any wrong doing or neglect of the pups. So if there "had" been any problem with the cleanliness or the neglect of the puppies, They must have corrected the problem. I would recommend this Pet Shopp to anyone who cannot afford a Breeder puppy due to their high cost. It is a good place to get a Purebred puppy and not have to pay Champion Bloodline prices. I just want a puppy for a pet. Well, despite my aforementioned review of WV Puppy, they didn't have the particular breed of puppy I was searching for, so I was not able to get a puppy! Maybe in the future.

This pet store website is now for sale. I don't know if this pet store is still open, or out of…read morebusiness. Please update your web site information if the link is incorrect. Please update your information and keep it up dated.

I love this place! I took my 16 year old dog here for the first time this fall and they did a…read morelovely job with her. Personable staff; knowledgeable and thorough and gentle grooming; friendly touches. The dog looked great. I'll go back there for sure. Thank you, Sophisticuts!

We had horrible customer service. Our original groomer retired so we had to find a new place. Took…read moremy sweet 16 year old dog there twice. The second time, the original groomer was no longer there and the owner treated me and my dog terribly. She told me he was too difficult to groom because he is old and can't stand up long enough. We were a burden and told not to come back, she has no time for us anymore. Tried calling again a few weeks later and were told again that she can't take him anymore, even though he's not new. She was incredibly rude on the phone and offered no other alternatives for him. I wouldn't take my animals to a place like this ever again!! I can only imagine how my dog was treated during his appointment!!

Ellee is a great person, cares tremendously for the dogs and cats in her care. Recommend highly.read more

Do not ever board your dog at Cassiopeia's! Ellee is extremely negligent in keeping proper watch…read moreover the animals in her care. We had a HORRIBLE experience that I hope no one ever has to go through! This was our first time ever boarding our labrador and after expressing to Ellee my fears of our dog escaping her kennels, she assured me that she had a kennel she called "Alcatraz" because no dog can escape it. She also promised me that she would keep an extra eye on him in the beginning and she would call at the first sign there may be a problem. Well our dog did escape because Ellee DID NOT watch him like she had promised and she later told us after he was dropped off she went inside to take a nap. Our dog was missing for over 24 hours before he was found and Ellee showed no concern at any time for our missing pet! She never took any responsibility for what happened and never even apologized for her negligence. Before this happened Ellee was considered a friend to our family and if she could let this happen to a friends dog then she would let it happen to anyone's dog!