They are always ready to help when asked! Very consistent and thorough. I highly recommend them.read more

Quality Tree Surgery was such a joy to work with. They provided quick responses, came out in a…read moretimely manner, and completed the job at a reasonable rate. Thank you, Quality Tree Surgery, for sharing your time & talents! Will definitely use you again if needed!

We had ten trees dead from the Christmas freeze two years ago. We got a response the next day from…read moreour query. They are prompt. They projected three to four weeks but were able to do the job in about a week from when we reached out. When they showed up they had an 80 foot cherry picker, full crew of men with safety equipment, a huge grinding/mulching machine and a couple of trucks to haul off the felled trees. Quality arrived fully over prepared for the job at hand and on time. They left the yard with zero debris! It is beautiful. FIVE STARS!!!!!

Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

We had him repair an exterior shed. They did a great job. He worked hard and did a wonderful job…read more He was polite and courteous at all times. The price he quoted was very reasonable. After he was done and while he was working ont, I inspected. He did everything that was supposed to be done. He did not cut any corners. We recommend him for any work you need done.

Sadly , they care more about money then trees or shrubs. We hired this company to look at our…read morestruggling Japanese Maple. Dean the owner , according to Liz said that it had canker disease. They charged $150 per visit and after 5 visits there was not much improvement. Due to Covid , we never met the person doing the care although they would text to say they were coming ? They charge 3% extra if you pay your invoice by charge and add exorbitant late fees? I payed my bills on time but somehow missed or didn't receive the emailed bill (2/5) and was charged another $50 late fees. I would NOT recommend getting involved with this company? Very upsetting and their billing practice is very aggressive and unsettling to any consumer! Customer beware !! Again , all my correspondences have been done via email or phone? Very frustrating and disheartening. Would not recommend

These guys are great. Fair prices, dependable work, and just down to earth good people. Mike and…read morehis team did a great job on my big tree, some branches from my neighbors tree, and a little extra tree that had to come out too. Look. Anybody can cut down a tree. But it takes a real pro to make sure it doesn't fall on your house, power lines or shrubbery. Mine are all intact. Would definitely call these guys again.

I found these guys on a neighborhood Facebook page. They were so communicative. They came out to…read moreassess the tree and clearly stated what my options were and what they recommended. The tree sadly had been improperly trimmed by previous homeowners or their vendors, and it had a fungal issue. Because it was so close to my house and power lines, it was safest to take it down. They weee clear that it would be about 6-8 weeks before they could get to me and it was almost exactly 6 weeks. The guys that came out were very friendly. They worked quickly, but safely, and within a few hours were done, cleaning up all branches. I'll definitely call them in the future if I start worrying about my backyard trees and will recommend them to friends!

I just want to say, the team including Jesse and Tony have totally rebuilt our home due to some…read moresubstantial water damage and mold issues. This team are experts in quickly identifying Water/Mold issues and mitigating these issues. They also are top notch in rebuilding your home after the problems have been identified and resolved regarding mold and water damage. Our home is new based on the work and constant communication from their team. They get the highest rating from me based on their honesty and explanation they provide prior to any work. I would strongly recommend them to anyone needing help. David B- Smyrna, Tennessee. I will always serve as a reference for them if anyone needs advice. They have my contact information and feel free to contact me to detail my experience with this company.

The worst remodel contractor I have seen in 30 years. Horrible workmanship, they have no business…read morebeing a contractor. everything needs to be torn back out and redone. 4 month job will now be a year long job to have done right before we can use our home. Best advice I can give is find another contractor. No accountability and they do not know how to run a job. if I could add photos it would tell the entire story. Their PM Tony and crew ate our food, didn't even bother replacing it and the worst part took the dishes and silverware they used without washing them and packed them into our contents boxes.