Needed a Cartridge replacement for a Shower & Tub combo. They wanted to charge the $645 for the…read morerepair, which seemed extremely high for what appears to be a relatively straightforward job. After researching the part online, I found the replacement cartridge available for less than $75. It appears to be a 30-minute job. I asked the supervisor for a breakdown of the cost between labor and material. He said that they don't give a breakdown. They appear to be hiding their labor cost, which seems to be very high. I wouldn't let the technician do the job and pay an $80 fee for the visit.

I contacted a plumber because I didn't have time to handle a minor repair myself -- a simple faucet…read morestem and valve seat replacement. The plumber showed up on time, which initially seemed promising. I led him to the issue and clearly explained what needed fixing. He briefly touched the faucet handle and tapped the wall, then asked to inspect the plumbing from the basement. After glancing at the water lines leading to the bathroom, he informed me he'd step out to his vehicle to "write up a quote." About 20 minutes later, he returned with a legal pad and handed me a quote: approximately $1,700. The estimate included installation of shutoff valves in the basement -- completely unrelated to the original problem. Naturally, I declined and asked if he was going to address the leaking faucet, since that was the purpose of my call and I needed to resume my day. His response? "That's my quote. That's what I see needs to be done." At that point, I politely asked him to leave. To say I was disappointed is an understatement. I was furious -- not only did he refuse to address the issue I called about, but he did so with an arrogant tone. I will never use Standard Heating, Cooling & Plumbing again, and I'll make sure others are equally informed. And yes, I still had to pay the $80.00 visit fee, despite the fact that he tried to inflate a minor repair into a major project I didn't ask for or need. I couldn't help but think: if I were a senior citizen, he might've had a field day. That's unacceptable.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Great service, we have used Guin for 20 years. Always happy with their service. They are great on…read moreshort notice.

The technicians are great and their quotes are comparable, but the price I was quoted was not…read morehonored. As a previous reviewer said, single women beware.

Jason came out same day as our call. He's been in HVAC for a couple decades and Autumn is a family…read morerun company servicing all of central ALABAMA Anually - the cost is $131 for 2 visits per year for cleaning of unit and changing the filter. A Unit for 3.5ton heat pump package unit was app $7248.

Had them come out to service my air conditioning unit. Can't remember the guys name but I think it…read morewas Issac. Very professional. He showed up on time and the price was very fair. Its hard to find trustworthy people in this industry but so far I am impressed with these guys and will use them again.

If I could leave them a ZERO STAR review, I would. We were without hot water because the pilot…read morelight on our water heater would not stay lit. The technician came out, claimed we needed to replace two different parts (one being the pressure regulator) that were roughly $1,000 each, gave us a quote for multiple options of replacing the entire unit ranging from $4K to 8k (for a tankless heater instead), and then left without restoring the hot water. The next day I had to pay a plumber from another company to come out, and he cleaned the components (the true cause of the pilot light not staying lit), restored the hot water in minutes, and DID NOT insist that I had to replace the pressure regulator first. Brown Heating is NOT family owned as some early reviews suggest and they will gouge you. A quick internet search revealed that the quote they gave me included a 250% mark-up on the price of a new unit (which did not include the price of installation... another $3,300). The office manager just shrugged and called this "set pricing." Bottom line: they left without resolving the problem and only offered me solutions that cost thousands of dollars. I DO NOT RECOMMEND.

These guys are the worst, the Manager Benjamin was the rudest dude i have ever encountered. They…read moreshowed up to our house to do a job, and left to do another job the same day. horrendous

Showed up on time, provided a reasonable quote, and communication early in the process was strong…read more I had them come out for an estimate and, after researching rates, found their pricing competitive. I moved forward largely because of their customer satisfaction guarantee. Austyn, the project manager, was friendly, level-headed, and straightforward, and his communication was clear with timely updates. Every employee who came to the house was courteous and professional, and they worked diligently while on-site. Unfortunately, the project has involved repeated issues, delays, and added costs, and I am still without a working system. The initial installation placed both the indoor cassette and outdoor unit incorrectly. After a second visit, the placement was corrected. Following that visit, I was asked to sign paperwork stating the work was complete. Assuming the system was functional, I signed. When I immediately went to test it, the system would not turn on. I then learned the electrical work had not yet been completed, meaning the project was not actually finished at the time I was asked to sign. They did return with an electrician afterward. Once electrical was completed, the system still would not operate properly. After further troubleshooting, it was determined one cassette had a manufacturer defect--an internal copper coil leak. While the manufacturer provided a replacement unit, I was advised that manufacturer defects are not covered and that the company does not inspect or test units prior to installation. I was then told it would cost an additional $2,300 to install the replacement, despite the system never having been fully operational. I consulted other HVAC companies, who advised they would typically replace a defective unit in this situation without charging additional labor. Due to the unresolved issues, completion sign-off concerns, and the system still not functioning, I have filed a formal complaint with the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. While the staff on-site has been professional and communication initially was solid, my experience ultimately involved significant setbacks, additional costs, and an unfinished result.

Plus One Plumbing was prompt, professional, and fixed the issue quickly with great care.read more

Called and responded immediately. Showed up prepared to work. Assessed the situation( did not…read morecharge) and let us know that the septic tank needed cleaning. Correct assessment, it was full to the Brim, Called them back after cleaning because Still needed the line snaked. Returned the next day, performed several things needed for optimal performance as well as the clean up. Very diligent in the process. Hope we don't need them anytime soon, but will definitely use if necessary.

Bought the parts got into it and couldn't complete the job. Called my normal plumbing company and…read morethey were too busy to come out. Called a half dozen other places. Called John, on his voicemail he gave his cell number and said text him for a quick response. He texted me back with an approximate appointment time within 20 mins. Far quicker than any of the other companies I called. He responded first and could be here today within a few hrs of contact so he got the job. Flat rate for service commensurate with rates I've paid in the past. Nice guy. Finished quickly. I wouldn't hesitate to call him for a plumbing need in the future.

We had a small split in our water meter in the front of our home, UNTIL we called Total Plumbing…read moreServices! Accessibility: called after 4:30p, left a message, and they called right back in less than 10 mins., and if it's an emergency, he can arrive same day Timelines: we agreed on 8a and he arrived 3 mins early...like a professional Friendliness: courteous, down to earth, articulates issue w/out confusion or trickery, very honest Pricing: very reasonable...I used to own a 1926 bungalow so I know home services pricing, and this is a fair company Overall: great company and quality service...thanks John!