I'd like to take this opportunity to highlight a few aspects of the Five Star treatment I received…read morefrom the team of professionals at Coast to Coast Imports. First, I give my salesman, Moe Taha, Five Stars for the honest and untiring support he provided during the entire process. Next, I give the sales manager, Ty Lowery, Five Stars for taking time out of his busy schedule to ensure all my needs were met. Additionally, I give the finance manager, Addison, Five Stars for his determination in obtaining an exceptional interest rate for my car loan. Lastly, I give the entire staff of Coast to Coast Imports Five Stars for the outstanding attention they gave me. If you are looking for a quality car at an exceptional price, I recommend you give the professionals at Coast To Coast Imports the opportunity to make your dream come true. There is no doubt I'll be coming back again.

If zero was an option they would get a negative 100!!!! Complete scammers. I bought a $50k with…read morethe "bumper to bumper warranty" which was actually a "custom warranty" that doesn't cover all the issues wrong with the car. I wanted to take it to my mechanic before buying it but the salesperson told me that the warranty I was buying would cover absolutely everything so said there was no need to do that. I went there multiple times asking the manager to help resolve the issues and he was no help whatsoever. I would never recommend doing business with this horrible company!!!!!!

two stars because my husband got the car but oh my god if you are in a pinch do not come here. we…read morehave been her since 3:30 it is 7:14 and we are still here. he chose the car before coming, this is all paperwork time.- sincerely a wife that wants to go home.

Just bought a car 2 days ago from Salesman Toshi. Don't leave the lot with any issues or promises…read moreto fix. Their service department is a scam. They promised to fix an issue. Didn't inspect properly and definitely did not fix anything. Then kicked my daughter out of the service department and disabled my ability to leave a review. If you want to be scammed try this place.

Updating this review to 3 stars. Since writing this initial review, we were sent our second key…read morethat was missing. We never heard back from the dealer they just sent it. Fine we will take it. Still poor communication and unfortunate experience but upping 1 star for the fact that they did send the key, saying thank you here since they didn't answer us the many other times. PRIOR REVIEW- 2 star Our experience buying a vehicle here was incredibly frustrating and disappointing. Car condition was for the most part explained thankfully - but their customer service is poor. The salesman, Jason, was one of the worst I've ever dealt with, unresponsive, unhelpful, and unreliable. He never once called to update us on the status of our car, ignored messages, never checked on the shipment or delivery of the car and repeatedly promised to call back about the missing second key but never did. The text service was great when we inquired until the deal was closed, then it was radio silence. We had to escalate to the manager just to get any answers. That was a challenge too as they failed to call back. The dealership provided no proactive updates, no tracking on the vehicle shipment, and lied about the car's history, it was a trade-in, not from Manheim as original stated from Jason. When the vehicle finally arrived, it came with a half tank of gas, had not been serviced, never had an oil change, and smelled of smoke. To make matters worse, even the General Manager, Adam, never returned calls despite multiple messages. The second key is still missing and I've just been ignored. This level of customer service is unacceptable, especially when making such a large purchase. The only positive thing I can say is that we like the car itself, despite the smell and a small scratch, but the way this dealership treats customers after the deals signed is unprofessional. I would strongly caution anyone considering buying from Fishers Imports, as this could be your experience.

Very concerning experience with Fisher Imports…read more Our 2020 Range Rover Velar was brought in on 2/20/26 for a routine oil change. The vehicle was brought in solely for an oil change and routine service. Prior to that visit, the vehicle had no overheating issues, no coolant warning lights, no burning odor, no visible coolant leaks, and no coolant on our garage floor. It was driven daily without issue and had recently completed a 10-hour round trip approximately six weeks earlier. We drove the vehicle about 4.5 miles to the dealership with no issues at all. During their inspection they noted that the water pump and tri pipe were leaking coolant, yet the vehicle was released and we were told it was safe to drive. Immediately after leaving the dealership there was a burning smell from the engine. The vehicle could not even make it back from the dealership without smoking, and by the next morning smoke was billowing from the front grille. The situation has continued to worsen. The car now cannot be driven more than about 10 miles without smoke pouring out of the front grille and it is actively leaking coolant onto our garage floor -- something it never did before entering their service department. If the leak was severe, why release the vehicle as safe to drive? If it wasn't severe, why did the symptoms start immediately after service? We are still waiting for a clear explanation and resolution.

If you're looking for a great place to find a vehicle, RUN - don't walk to these guys! We cannot…read morespeak highly enough of the attention to detail and kindness shown to us as we very cautiously set about purchasing a second vehicle (which coincidentally, is far superior to what was once our primary one). Chad was exceptional and Ron worked some magic as well, making this one of the most seamless car-buying experiences we have EVER had! Thank you for a quick, efficient process, for addressing our concerns, and for working with us to make this purchase such a positive one. We look forward to seeing you again!

1 star. After…read morebouncing back n forth from Fishers to Carmel, I found a car that I loved on a Thursday night. They wouldn't negotiate on price until I got a PPI which was scheduled for Monday morning - the earliest appt available. We arranged for me to pick up the car early Monday morning before they opened. I arrived and the salesman smiles and says, it's gone! He sold the car on Saturday. No call. No first right of refusal. No courtesy. Nothing. This car was a specialty color that is very rare. I was in love with the car and was ready to pay cash on Thursday night, but they wouldn't even discuss it before I got the PPI. That's super fishy. Is it because you were holding it for another buyer? Is it because I'm a young woman? Is it because I'm Black? Doesn't matter. It was wrong. I think it was his smile that sent me over the edge. Nothing about this situation was joyous. I will never return and I hope no one else does, either. Shame on you, Fritz!

I just purchased my 3rd vehicle from Fritz. Eric is the best! when it's time for a new car I only…read morelook at Fritz in Fishers site. They make buying a used vehicle painless from purchase to Patrick in finance, Thanks Fritz !!

Process was smooth and easy great car so far. Will return in the future for an update if anything…read morechanges.

Buyer beware!! About 3 weeks ago I bought a 2018 Ford Focus RS with 53K miles on from these folks…read more It was represented in good shape and in running condition but upon receive the car it has been a disaster. It is costing me nearly $10K to fix the issues this car has including the steering rack, missing bolts to the sub (it had been replaced by the dealer with a cheap ebay knock-off that was actually defective), tie rod ends and more. Throughout the process the sales rep and the sales manager represent the vehicle as having been inspected end to end and as being in excellent condition. Now, to be fair the actual buying experience was very smooth but that just shows what con men they are. Truth is they misrepresented the car and all its issues and they knew it. You will find other reviews similar this this one. BELIEVE THEM. These people are NOT running and honest business.

Great experience from start to finish. The staff was friendly, helpful, and made the whole process…read morequick and stress-free without any pressure. I'm very happy with my purchase and would definitely recommend Auto Giant USA to anyone looking for a vehicle.

IF I COULD LEAVE NEGATIVE STARS I WOULD This dealership is…read morehands down the worst experience I've ever had buying a vehicle. Not only are the cars they sell lemons, but the way they treat customers is completely unprofessional and disrespectful. I bought a vehicle from them in October 2024. Within 2 days I got an airbag malfunction warning. That issue was never fixed, and I was brushed off every time I brought it up -- which is unacceptable considering airbags are a major safety issue. A few months later I got a coolant warning, and soon after the car began overheating. When I took it to a mechanic, I was told the vehicle had stop leak poured into the system, so much that they couldn't even properly diagnose the problem until it was flushed out -- costing me over $300. I never put stop leak in my car. The dealership kept my car for over a month, going days at a time without any communication or updates. After finally getting it back, they claimed they cleaned out the stop leak and replaced the thermostat. The overheating stopped temporarily, but again -- the airbag malfunction was still not repaired. Now I'm dealing with an oil leak and the coolant warning again, meaning the problems are continuing. The customer service is just as bad as the cars. When I tried to address issues that were not fixed after multiple visits, TIM HUGHES (a manager) was beyond rude -- he laughed in my face when I told him one of the issues still wasn't repaired and acted like I was stupid for even bringing it up. When I later tried to speak with the GM, MICHAEL SPURGIN was extremely rude, dismissed me, and even hung up on me. Another employee, Erica, also hung up on me. The staff refuses to provide any contact information for the owner/president of the company. This entire dealership is unprofessional, irresponsible, and clearly sells vehicles with serious issues. I would strongly warn anyone considering buying from them: DON'T DO IT!