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    Northside Auto

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    3 years ago

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    CarMax

    CarMax

    3.2
    (141 reviews)

    *Nice spacious light open space *Got to go out and look at…read morecars on my own...and they're all unlocked! *pretty prompt friendly greeting immediately *Angelica was my salesperson and she was soft-spoken and friendly and really knowledgeable about the entire process, made sure everything went smoothly right down to helping me hook up my apply car play. My first time at CarMax and I'd definitely come back and recommend it to anyone *price was fair for the vehicle I chose *trade in value was surprisingly great All in all...probably the best car-buying experience I've ever had (40 years of cars!)

    I love the idea of CarMax. I love that CarMax actually has a lot right here in Central Indiana…read more I've recently found myself in need of a new vehicle, and I've been exploring several of Indy's auto dealers. As part of the process, I've been to this location of CarMax twice to explore vehicles I found on their website. My needs, because of my disability, are very specific. Unless I try to go to a van (which I considered), I'm mostly looking for a 2-door automatic with enough space that I can slide my wheelchair into the backseat. Simple? Not so much. Coupes aren't trendy these days, and the coupes that are around are either older, high mileage, or way too small for the wheelchair need. If you know this CarMax, you know it's a rather large lot right off the corner of 96th and Gray Road. As you likely know, East 96th Street has several car dealers and it's a great place to start if looking for a car from a Hyundai to a Bentley. CarMax does one of these things I despise, first of all. You can't actually access the lot without sales support. I got the feeling that most people contact them prior to arrival, but I tend to be a "show up" person - that's especially true right now since I'm dependent on a ride and never know when that will happen. When it does, I go. Both times I've been here, I've had specific cars in mind. However, I've also explained my needs. While I accept that wheelchair using drivers are somewhat in the minority, I am always a little baffled when a sales associate can't comprehend the idea of a 2-door automatic. They do exist. When I come on your lot with specific vehicles in mind, simply let me see the vehicles. I got the vibe they felt I was wasting their time. Was this a bad experience? Not really. Was it a good experience? Not really. It was just sort of "meh." Despite a couple visits, I've sort of scratched CarMax off my list. Maybe if I were buying exclusively online, it would be idea. But, as a driver with a wheelchair I just have to know the wheelchair will work. So, I have to show up in person. Once I did that, this place really lost me. I know there are people who swear by CarMax. More power to them, but as someone who needs a little extra in the buying experience this is definitely not a place that seemed to want my business.

    Euro Motorworks

    Euro Motorworks

    4.3
    (70 reviews)

    I am the owner of a luxury German brand (my 5th of the same model) that has always been serviced at…read morethe branded dealer. I have done business with this dealership for 25 years, having purchased five cars from them during those 25 years. Recently I had my 50,000 mile service completed at the dealership and was told by the service advisor that my car needed new brakes and rotors, as well as some other fluid flushes and replacements. Since the quote from the dealer was substantial, I decided to take my car to Euro Motorworks, where I had taken my wife's Volvo after it was out of warranty, and where the service was performed satisfactorily and affordably. Imagine my shock when after telling the staff at Euro Motorworks that my car needed brakes, I received a phone call telling me that the car has plenty of brake pad left and that I didn't need any of the services that the dealership recommended or that I had brought my car in for. My dealership's service department has lost me as a customer forever, and Euro Motorsports has earned my service business as well as my respect and eternal gratitude for their integrity.

    It was easy to get an appointment and everyone has been so kind! I had an appointment for a simple…read moreinspection and oil change and after dropping my car off at 8 it was done before noon. They sent an invoice with recommended service for next time but there was zero pressure or pushing to proceed with anything extra this time. It came with the cost breakdown for easy budgeting for the next appointment. I like the touch of a folder to keep in the car with records and the little popcorn! Will be recommending here to others in the area!

    Northside Auto - usedcardealers - Updated July 2026

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