Since this "HomeGoods" store did not have any Yelp reviews, I figure why not be the first to…read morerepresent its one and only Erie, PA store. This particular location is at the Millcreek Pavilion shopping center on Interchange Rd. and directly off of I-79. The building itself neighbors a Ross and Michaels as well as many other retail stores and restaurants in this area. Parking can be fairly easy no matter what time of day or evening you come. They also have very respectable hours being open Monday-Thursday from 9:30am-9:30pm, Friday from 9:30am-10:00pm, and Sunday from 11:00am-8:00pm. As many people know, HomeGoods is also part of TJX who also operate TJ Maxx and Marshall's stores around the United States, Canada, and even some European countries. HomeGoods mainly focuses on small furniture items, linens/bedding, cooking products, ceramic dinnerware, lighting, art, area rugs and other home accessories including candles, perishable food items, pet accessories, and bath decor. During my visit which was on the evening of Friday 9/15/2023 at around 8:00pm, the Erie, PA location had a decent amount of customers while the store itself was very well stocked. One employee was organizing pillows while another was sweeping the floor. I did also witness several sales associates ringing customers up as the line moved rather quickly. Again, many retail stores including this "HomeGoods" can be very busy depending on the time of day you shop. They also carry quite a bit of seasonal items to spruce up your home; autumn/Halloween from Sep-Nov, Christmas from Nov-Dec, so on and so forth. With that said and done, I am giving this store an above average four-star rating.

Update to original review. Service tech came to fix chair. Discovered that the switch operating the…read morechair was bad (kinda obvious). At this point I thought he would fix the chair.... NOPE! Has to order parts. This whole process was going to take close to a month. So I have a brand new chair I won't be able to use for over a month. I asked the customer service rep if they could just replace the chair. They agreed and will bringing a new chair next week. Still very disappointing that there were problems with a brand new chair, but relieved they agreed to a new chair so I don't have to wait so long.

The worst experience! We bought a loveseat. paid cash. The store said it will be ready for pick up…read moreon 10/18. Here it is 10/30 and still no loveseat. Went to store and asked every week since purchase and we were told that it will be there next week. All telephone numbers go to a customer services agency. After waiting for 20mins for a human to answer. You are told that you have to make an appointment to pick up. Wait for an email to set up appointment to pick up. No email was sent. Told , that is the only way to set up appointment for pick up. All they could say was that the loveseat is at the store however still need appointment for pick up! Still waiting on the flipping email to make the appointment to pick up the loveseat! The worst experience Ever. Pay the extra money and just go elsewhere. if I could leave a lower rating I would

They are honest, pleasant and funny! I love shopping there and I donate a lot too! They have some…read morebeautiful items, f "Different" things and usually lots of vintage Tupperware! I recommend Finders Keepers to everyone looking for a delightful thrifting experience.

I absolutely love this store! It is the perfect place to find unique treasures, and I honestly…read morenever leave empty-handed. On top of the amazing selection, the employees are incredibly friendly and helpful. It makes shopping here such a great experience!

ordered 6 chairs got 4 the other 2 were cancelled. now I have a mixed set. terrible customer…read moreservice. Will not return calls.

This is the only place I buy furniture. It's well made and the staff is pretty amazing. Nice…read morequality furniture at a great price.

I purchased my first and last power recliner from John V. Shultz. I purchased extra warranty and…read morethey refused to replace recliner claim denied. Chair is about 3 yrs old and the material is cracking and peeling. It looks horrible. I am already looking at replacing this ASAP BUT NOT FROM JOHN V. SHULTZ. Cheap quality, high prices and even worse warranty service ever seen paid extra $200-$300 for extra warranty and they deny claims. Never buy from them again. Save money and go elsewhere. I could of spent half the money on recliner at another store. Their furniture is subpar at premium price. It is sad that hat to resort to trying to hide and fix large areas with gorilla tape. What junk. And worse service.

If you enjoy high-pressure sales people, lower cost furniture and high-pressure credit employees,…read morethis is your place! They practically run to you when you walk in the door. Reminds me of the Pittsburgh Steelers getting ready to make a tackle. No matter what you look at or where you wander in the store they are there. And if you show any interest at all in an object you are herded back to run a credit check to see how much your worth, I mean how much you can spend. Once they find that out they do their best to make sure you spend every penny of it! The word NO is not in their vocabulary. If you enjoy this kind of shopping, by all means go, come back here and give it a 5 star review. I for one do not enjoy this kind of shopping and will not be going back.

Very eclectic place full of one of a kind vintage and historic items really fun to walk thru and…read moresee what speaks to you

Items from the shop were placed online. I reached out letting the owner know I was interested and…read moreasked if the items were still available, understanding that I might not be the first to comment. The lister then said that it WAS available - this was after the shop had already closed for the evening by the time we were communicating. I was working out with the owner when I could pick up based on her open hours - telling her my best convenience but ultimately letting her know that I'd rework my schedule with whatever works for her since it was something my daughter really needed. She said she'd get back to me in the morning with the time that would work. I didn't hear from her so I checked my messages to see that she marked the item as sold. I, of course, figured she had marked it sold for me (giving her the benefit of the doubt) and asked her if she had figured out when I could grab the items and she told me she had sold it. In hindsight, there was one red flag when we were communicating as she said "a ton of people want it". If that was the case, then I imagine it wasn't really available and/or we were being scammed. I was disappointed to say the least. If she had told me that I had to get it the second she opened, I would have called off work to grab it. She didn't. She simply said she'd get back to me with the time that worked for her. If it wasn't available, she should not have said it was. This is not how a shop with integrity works.

Their online service in terms of answering questions leaves a lot to be desired…read more They will highlight an item but not accompany with a price. You see many responses to the post, asking for the price, but you don't see a response. I recently commented to a person inquiring about the price, that they don't post or respond to price. I was referring to sharing it online. Well, it hit a nerve because they responded rudely, privately to my comment. Was it really necessary to be snippy and say, "There..I responded."? Not all local businesses earn support.

What a lovely discovery! I found more than I expected and was pleased to find a good sized men's…read moresection. Check it out; it will Be worth it!

Maria M. was a terrific help to me as I updated my kitchen, dining, and tv rooms. She is…read moreprofessional, knowledgeable, and helpful. She listened to what I was looking for and had a variety of options. I am very pleased with my updates and will contact her for future updates, too.

We needed Venetian blind slats replaced and we reached out to this business several months ago…read morebecause you have to go through a local vendor. The woman, Maria, ignored emails, said she never got them, didn't return calls, confused us for someone else, and gave several excuses why she wasn't fulfilling her obligations. We called another vendor in the area that was able to get our problem resolved the same day. I would consider this business to be unreliable.