Drove 30+ minutes to my appointment in Columbia only to be told I was six (6) minutes late, which…read morewas debatable, and that there was a five (5) minute grace period. They cancelled the appointment. Looked on the site and on all communications...zero indication of this (wild) five minute grace period. I don't know if this is a Columbia-specific office policy, but it's a bit ridiculous. That was the last straw for Anne Arundel Dermatology, which has been progressively going downhill for the past 12-18 months. Will look elsewhere for dermatological health care, especially now that it appears to be shifting to focus on sales and cosmetic procedures.

I've been a patient of A.A.Dermatology for probably 30 years, although I believe that--in its…read moreearlier forms--the ownership or responsible parties were local, whereas now it appears to be under the umbrella of some kind of huge corporate overlord. In the last 2-3 years, my experience has been like this: While Dr. Gamber is just fine, no complaints, the admin side of this practice is impossible. I have total body skin checks, (as recommended) 2x/year. I cannot schedule my next 6th month appt when leaving, because they "do not have books that far out. Please schedule in 3 months." Good luck with that. Neither online nor calling gets you anywhere. (You might get a callback in about a week.) I have resorted to walking in (although it's 20 minutes from home,) and waiting in line to schedule an appointment. I have done the same thing after receiving a barrage of emails and texts insisting that I have a balance. Logging in didn't work, so I did finally have to appear in person to be told, no, I did not have a balance. After my recent winter appointment, I received no bill. I did get those above-mentioned texts, but was conditioned to view them as spam. I honestly don't remember whether I should have a bill from somewhere unless they actually send me one. However, in a month or so, I started getting calls from a collection agency, ascertained that it was for an A.A.Derm bill (which I'd never received.) At this point, the "portal" miraculously worked, and I paid online. I have tried to share this general dissatisfaction with whomever is in charge, but there is no actual management contact info to be found online. Do you complain to a specific doctor? I'm not sure it's their fault. Anyway...this may be the trend of modern medicine, but for now I'm switching to my partner's derm practice where--so far--I can call, get a human, and schedule right away.

Dr. Jasmine Harris was great! She took time to answer all my questions - even some that were not…read morepart of the reason I was being seen for. Dr. Harris was friendly and I never felt rushed through the many questions I asked. She explained my condition, the procedure that came next and the following steps I'd need to take post-procedure. Dr. Harris went above and beyond, in my opinion, to ensure I got a referral for bloodwork to rule out any underlying causes for another skin issue I was having. Her kind and personable demeanor set the bar. I 100% recommend her! 10 out of 10!

After 10 years as a patient, I recently had a very disappointing experience with Advanced…read moreDermatology & Cosmetic Surgery (Capital Dermatology). I had recently switched insurance and was unaware that I now needed a referral. I live about 45 minutes away and made the drive to my appointment, only to be told upon arrival that I could not be seen without one. While I understand that insurance requirements are ultimately the patient's responsibility, the situation was frustrating--especially given how far I had traveled. I calmly suggested that, as a best practice, the office consider reminding patients about referral requirements in advance, particularly when that information is available at the front desk. When I asked to speak with someone about this, the office manager, Mary Mee, came out to speak with me. Unfortunately, the interaction escalated quickly. Her tone and body language felt dismissive and abrasive from the start. Rather than acknowledging my frustration, she repeatedly interrupted me and spoke over me. When I tried to respond, she raised her voice and then told me to calm down, which only added to the tension. At no point did I feel heard or that any effort was made to address my concern constructively. To be clear, I was not initially looking to file a complaint--I simply wanted to offer feedback that might help prevent similar situations for other patients. Instead, I left feeling more frustrated than when I arrived. It's disappointing that after a decade as a patient, this interaction led me to take my care elsewhere.

I have been with Well Ave for over two years now. I am getting ready to move, and will definitely…read moremiss this office! The staff are incredible. From the moment you walk in, Sara greets you with the biggest smile. Brooke is just as genuine and helpful! The ladies at the front are helpful, kind and prompt. I feel special coming into the office, which is saying something because my skin scares me! Erin Brimhall is truly one of a kind. She doesn't not take my worries and brush them off. She biopsies the spots I don't like as well as which ones she doesn't like. She tracks concerning ones and monitors them which gives me peace. She has removed atypical spots and found in situ melanoma. I have continued seeing her every three months for skin checks and it allows me some comfort in knowing she is doing to the hard part while I protect my skin. Dr. Harrington has done two excisions for me. One, Mohs surgery with clean boundaries and only one pass through for removal. He completed an excision today for an atypical mole that we didn't want to keep around. I cannot speak more highly of his bedside manner and care in completing the excision for me. Naomi was so great helping him, making me feel comfortable and distracting me while I talked the ENTIRE TIME! My skin is better protected bc of this team at Well Ave. Thank you all so much for the care and kindness you give me!

They saw me right away. Examination was very thorough. And they were very nice. I was very pleased…read morewith their services.

I visited Dr. Newman a week and a half ago. I was looking for a dermatologist in my new…read moreneighborhood, and I am SO glad to have found him. The front desk staff was great. Dr. Newman is very pleasant, courteous, and reassuring. The medical assistant called me promptly with my test results.

Dr. Newman and his staff are great. Appointments are readily available and both he and his staff…read moreare extremely friendly. But best of all, Dr. Newman takes his time and does a thorough exam of not only the issues you know about, but also anything he finds that he deems suspicious. When recommending treatment he only has your best interest in mind. Could not recommend more highly.

The doctors and nurse practitioners are excellent, and I've always received great care…read more Unfortunately, my experience with two front desk staff members has been quite different. Their conversations are often loud enough for the waiting room to hear and frequently involve complaints or arguments. It's disappointing because it creates an unprofessional impression and takes away from an otherwise positive patient experience. This isn't a one off, this has happened consistently to the point where I am considering a new provider. If you're anger and don't like people, don't work in a public facing role. Full stop...you are damaging the business.

Professional, clean, efficient, friendly. I go yearly for…read morecheckups, and it is always a great experience.

Have always received good care with the group. They try to accommodate my scheduling needs to…read moreresolve issues quickly and are attentive with their treatment.

Near Annapolis. Office I use is on the third floor. These folks are great. Have not had any issues…read more Everyone is kind and efficient. Visits are detailed and fairly quick. They are always on schedule. Depending on what you need, some meds are not completely covered by insurance and can run on the expensive side. FYI, they take medicare and I no longer have a copay. Highly recommend.

Dr. Sandel and his staff are friendly, listen to your concerns and deliver! I would never go…read moreanywhere else! Once you find such a great staff and are treated like you matter, why would you go anywhere else?!

From the owner: The Sandel Duggal Center for Plastic Surgery of Annapolis, MD is one the top plastic surgery…read morepractices in Maryland. We are pleased to offer patients with the best possible environment for surgical and nonsurgical treatments in cosmetic and reconstructive surgery and medical grade skin care. Our state-of-the art facility includes our clinical practice exam and consultation rooms, fully certified and accredited operating suites, and Annapolis' premier medical spa.

I have visited this office three times with three different issues. The staff has been very…read moreprofessional and the clinic was clean. The doctor does talk a lot which I enjoy his humor and bedside manner. It's comforting. He explained everything in a professional manner and never appeared to be guessing about treatment. He called it, treated it, and it was over. All of my issues were resolved and I would definitely recommend him.

The office was clean and inviting, the perfect place to be treated! The front desk was extremely…read moreefficient at checking me in. I typically book in the mornings and was roomed in within a minute of arriving. Sam, the PA, was amazing in every way. We thought of plans to treat the area of concern. In the end we opted for a procedure which was successful. With their help, I'm left with only a tiny scar. Thank you Modern Derm!