Drove 30+ minutes to my appointment in Columbia only to be told I was six (6) minutes late, which…read morewas debatable, and that there was a five (5) minute grace period. They cancelled the appointment. Looked on the site and on all communications...zero indication of this (wild) five minute grace period. I don't know if this is a Columbia-specific office policy, but it's a bit ridiculous. That was the last straw for Anne Arundel Dermatology, which has been progressively going downhill for the past 12-18 months. Will look elsewhere for dermatological health care, especially now that it appears to be shifting to focus on sales and cosmetic procedures.

Booked an appointment online. First available was several months out. The day of the service, as I…read morewas about to turn into the facility parking area, I received a call cancelling the appointment, saying they did not offer the service I was booked for. No apology, no recommendation on where I could get the service.

After 10 years as a patient, I recently had a very disappointing experience with Advanced…read moreDermatology & Cosmetic Surgery (Capital Dermatology). I had recently switched insurance and was unaware that I now needed a referral. I live about 45 minutes away and made the drive to my appointment, only to be told upon arrival that I could not be seen without one. While I understand that insurance requirements are ultimately the patient's responsibility, the situation was frustrating--especially given how far I had traveled. I calmly suggested that, as a best practice, the office consider reminding patients about referral requirements in advance, particularly when that information is available at the front desk. When I asked to speak with someone about this, the office manager, Mary Mee, came out to speak with me. Unfortunately, the interaction escalated quickly. Her tone and body language felt dismissive and abrasive from the start. Rather than acknowledging my frustration, she repeatedly interrupted me and spoke over me. When I tried to respond, she raised her voice and then told me to calm down, which only added to the tension. At no point did I feel heard or that any effort was made to address my concern constructively. To be clear, I was not initially looking to file a complaint--I simply wanted to offer feedback that might help prevent similar situations for other patients. Instead, I left feeling more frustrated than when I arrived. It's disappointing that after a decade as a patient, this interaction led me to take my care elsewhere.

Come here and see Julie she is absolutely amazing I love her she is very honest and that's what we…read morelove about her.

I have been with Well Ave for over two years now. I am getting ready to move, and will definitely…read moremiss this office! The staff are incredible. From the moment you walk in, Sara greets you with the biggest smile. Brooke is just as genuine and helpful! The ladies at the front are helpful, kind and prompt. I feel special coming into the office, which is saying something because my skin scares me! Erin Brimhall is truly one of a kind. She doesn't not take my worries and brush them off. She biopsies the spots I don't like as well as which ones she doesn't like. She tracks concerning ones and monitors them which gives me peace. She has removed atypical spots and found in situ melanoma. I have continued seeing her every three months for skin checks and it allows me some comfort in knowing she is doing to the hard part while I protect my skin. Dr. Harrington has done two excisions for me. One, Mohs surgery with clean boundaries and only one pass through for removal. He completed an excision today for an atypical mole that we didn't want to keep around. I cannot speak more highly of his bedside manner and care in completing the excision for me. Naomi was so great helping him, making me feel comfortable and distracting me while I talked the ENTIRE TIME! My skin is better protected bc of this team at Well Ave. Thank you all so much for the care and kindness you give me!

They saw me right away. Examination was very thorough. And they were very nice. I was very pleased…read morewith their services.

I visited Dr. Newman a week and a half ago. I was looking for a dermatologist in my new…read moreneighborhood, and I am SO glad to have found him. The front desk staff was great. Dr. Newman is very pleasant, courteous, and reassuring. The medical assistant called me promptly with my test results.

Dr. Newman and his staff are great. Appointments are readily available and both he and his staff…read moreare extremely friendly. But best of all, Dr. Newman takes his time and does a thorough exam of not only the issues you know about, but also anything he finds that he deems suspicious. When recommending treatment he only has your best interest in mind. Could not recommend more highly.

The doctors and nurse practitioners are excellent, and I've always received great care…read more Unfortunately, my experience with two front desk staff members has been quite different. Their conversations are often loud enough for the waiting room to hear and frequently involve complaints or arguments. It's disappointing because it creates an unprofessional impression and takes away from an otherwise positive patient experience. This isn't a one off, this has happened consistently to the point where I am considering a new provider. If you're anger and don't like people, don't work in a public facing role. Full stop...you are damaging the business.

Professional, clean, efficient, friendly. I go yearly for…read morecheckups, and it is always a great experience.

Near Annapolis. Office I use is on the third floor. These folks are great. Have not had any issues…read more Everyone is kind and efficient. Visits are detailed and fairly quick. They are always on schedule. Depending on what you need, some meds are not completely covered by insurance and can run on the expensive side. FYI, they take medicare and I no longer have a copay. Highly recommend.

Dr. Eaton is a first-rate dermatologist whom I have seen regularly over the past 18 months. He is…read morean excellent listener, patient, caring, and highly knowledgeable. I never feel rushed during my visits, and he thoroughly answers all of my questions. I recommend him without reservation.

Dr. Sandel and his staff are friendly, listen to your concerns and deliver! I would never go…read moreanywhere else! Once you find such a great staff and are treated like you matter, why would you go anywhere else?!

From the owner: The Sandel Duggal Center for Plastic Surgery of Annapolis, MD is one the top plastic surgery…read morepractices in Maryland. We are pleased to offer patients with the best possible environment for surgical and nonsurgical treatments in cosmetic and reconstructive surgery and medical grade skin care. Our state-of-the art facility includes our clinical practice exam and consultation rooms, fully certified and accredited operating suites, and Annapolis' premier medical spa.