This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

Great communication and professional service . Used from Gaitlinburg to Knoxville airport Would…read moredefinitely recommend

We used Cruze transport for two transfers (different days) for family from Pigeon Forge/Seiverville…read morearea to Knoxville Airport in May (2023). It was an excellent experience!! Their communication before was excellent, quick responses and professional e-mails. This is a local, individual owned company; communication was from the owner himself. Very reasonable price for top of the line experience!! Vehicles were clean, professional and current. Drivers were friendly. Very impressed, highly recommend for a professional ride at a reasonable price!!

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

We love Lightning Taxi! They are reliable and always on time. Cars are always clean and the drivers…read moreare always pleasant and they know where they are going.

Lightning Taxi is the best! Reasonable rates, very professional drivers, great communication. We…read morewill always use them when in Knoxville- highly recommend.

I have used Danny and his service a few times It has been…read morethe best. Exceptional service from Danny's friendliness to the beautifully clean van, and the professional attire. I highly recommend Rocky Top Rides.

I am a Travel Advisor and arranged for 2 clients for a Black Car Service for a Wine Tour out of…read moreKnoxville. Danny, was so professional, and contacted me to give me first hand information about himself and company and how my clients' needs could be met. My clients were seniors, and he handled them with a white glove service. He called the night before the tour to confirm details. During the tour my clients contacted me that they loved him and I did great by setting up the tour for them. They had a wonderful time at the wineries, bought wine, and Danny even took them to the Smokies to get out of the car to take pictures at a look-out, then stopped them over for a Moon-shine tasting as well. I highly recommend Rocky Top Rides. Danny is first class. Very communicative and professional. I will always use this service for all my clients, and for myself as well.

The informational page was down and did me absolutely no good at all. If you're gonna have a…read morewebsite, you might as well forget it if you can't post information on transportation.

I can not say enough good things about Johnny, he is an absolute class act. This holiday was going…read moreto be the first where family would be together from Nashville, Hendersonville, and Philadelphia - the gift I wanted to give them was time spent doing what we enjoy most....eating and drinking. I reached out to Johnny with a full afternoon itinerary that would take us around to 3 wineries in the region. Johnny pulled up at 11:30 on the DOT, his car was spotless, and he was so personable. He's born and raised in the area and had a lot of great stories to share with us on our 30 minute ride down to the vineyards. On a whim, we realized that we were passing by the woodshop of our family friends and we asked if he would mind pulling into the driveway to see if he was home, he didn't even flinch as we pulled up the gravel driveway to the little cottage-like home that was quite the deviation from the plan to the winery. To say he is flexible and accommodating would be an understatement. We are only in the area once, maybe twice a year, but my family is already floating his business card and information around their development because of how great his service is. If you're in the Asheville/Hendersonville area and need local transportation 11/10, Johnny is your guy.

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.