care quality excellent Very good customer service…read more Q Wait time was less than 6 minutes To be called in for xrays

I DO NOT RECOMMEND THIS PLACE!! I took my daughter for an…read moreankle x rays and she didn't have insurance, so I ask the person at the window when they called me to pay, how much is it? And she said $110, so I paid and everything was fine until a month later when they sent me a bill charging me $70 xtra they never said anything about it, and that is totally wrong, (because of the action and not the amount), first of all because there was no insurance involved, so that adjustment is a rip off. I would give them Zero (0) stars if I could, because they're scammers. BE AWARE OF THE HIDDEN CHARGES AT THIS PLACE.

Awful experience here, they are horrible at their job. Had an appointment scheduled and they called…read moreto reschedule the appointment. The day of the appointment they want to tell me to my face they didn't reschedule the appointment even after calling in the morning to confirm time. Horrible service.

This review is just about Akumin's billing practices: I called Akumin about a billing issue with my…read morelast appointment. Thankfully the financial agent I was working with was thorough and cared. She discovered that Akumin owed me over $900 across multiple years and visits. I was told that Akumin doesn't issue refund checks unless patients call, so make sure you aren't owed money.

Care quality and professional and polite service is nice place and cleanliness, nice and quiet…read moreplace.

Everyone I came in contact with were very nice and pleasant. The Radiology Tech was very patient…read moreand sympathetic. Everyone was very caring, and appeared genuine in their caring. There are many medical facilities where their employees will do caring things, but there's a feeling that they're only doing it because they're being paid to do it. This was not the feeling I got with this Prime Radiology location.

I went in too north texas digital imaging for an appointment and the front desk attendant asked me…read morehow I heard about them and I said that my insurance had them as a preferred locaion for imaging And she began to laugh at me and she continued to be rude the entire time I was there for my appointment. When I was called to go up next for my imaging the front desk person had my private information open for everyone to see. Also when I was trying to make an appointment the person that was on the phone was very rude and I was told they would call me back to set an appointment however they never called back, and so then I called them and set an appointment but then they called me back 10-15 minutes later to set an appointment and when i told them that I had already set and appointment 10 minutes ago they said they had nothing in their system. AND when I had first called to set my appointment they gave me a price but when they called back they tried to say it was almost double what they had said the first time. SO overall a very negative experience with the front office as they were very rude and I couldn't get their name as they had no name tag on and I was so flustered that i just wanted to get the appointment over with that I did not bother to ask. The Tech however was very nice and made the whole experience a whole lot better. They were very professional and kind and that goes a long way the front desk people need to learn from the tech.

We came for the appointment at 8am, and we are now leaving at 9:30. The tech only came in at 8:50…read more Unreal, not a single apology, the guy and the front didn't even say anything about a delay, only when I asked he said ' few more minutes' only for the tech to come in 10 minutes after that, so NOT come here.

I will never come back to this place. I tried it and never again, I should've stuck with…read moretouchstone. Horrible miscommunication, and no accountability especially from Cheyenne. Instead of saying sorry for the miscommunication she tried to make it out to be my fault. The only positive was the sono tech. Avoid if you can there's better places with less of a headache.

The staff here at Envision,are pretty incredible. I saw my surgeon postop on December 23 and there…read moreis swelling in my leg so he sent me for an ultrasound. Envision called me right after my appointment to schedule me, there was a cancellation for the same day and so I was able to get my ultrasound done. The staff are knowledgeable, welcoming, and everything was done in a very timely manner. I will definitely start scheduling all my imaging with Envision.

Mammogram and bone density my service was super quick I loved the staff no problems they were…read moreconcerned about my needs it was top notch service I am a happy customer if I could give 10 stars I would I have been visiting this place 6 years straight.

I went for my first mammogram and was a little concerned about the process. The staff was super…read morefriendly, the waiting room, changing time, and exam room were all very clean and modern and I felt very welcomed, informed , and I was in and out quickly.

I had great care at this location, from the paramedic that called me to the back to give me my IV,…read moreto the gentleman that done my triple phase bone scan. The gentleman that was doing the scan has great conversation/stories while your on the scanning table for an extended amount of time. The only problem I see is the walk into and out of the building is not patient - disabled friendly due to the front of the BofA building is closed off since the bank shut down. The parking lot has lots of speed humps, bumps and inclines. Not to mention when getting deliveries the big trucks park right outside where you're walking up to the building giving off fumes and heat.

Absolutely amazing place. Everyone are really Friendly and professional. Highly recommendread more