All Cindy does is beg for you to do more sevices because she wants more money & she is always asking for cash so she can hide it from her husband. If you make an appointment theey make you wait for 40 minutes or more when you show up for your appointment. Cindy has trained her staff to beg for money from their clients. Cindy also over charges everyone to get that extraa buck. Cindy is rude & unprofessional. Do NOT go to this business, there are better places out there. I gave one star because there are no ZEROS. read more

I've been here sooo many times, used to be religiously every 2 weeks except for my main person is out for a bit. They are well priced and even offer punch cards, after so many visits you get $ off. Everyone is really nice and they offer many services. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

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Came in at 5:00, was told to sit in chair 3, walked to 3 o my to be told to sit somewhere else. Filled the tub and the woman started working on someone else. I tell her the water is getting cold and she replies she doesn't do pedicures. Why change my seat then only for someone else to sit where I was directed to go first and someone else sits in booth 3 and goes before me. It's now 5:30. I really need to find a good spot to go. This place is convenient, nothing more nothing less. read more

Galaxy Nail & Spa - Getting the feet done - Nail Salons Near Me - Jacksonville, Florida

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My visit was good. Pretty clean, pleasing to the eye, convenient location, late time frame for last minute service and probably the reason for the crowd. Not relaxing at all. For some reason my chair would not completely recline. First time visit with a friend who goes often. I only received a pedicure, so I can not speak on any other services. The price did add up quickly because I prefer gel polish, and gel overlays Deluxe Pedicure $40 Gel polish $15 Gel overlay $10 Then of course a $5 tip, I can't complain and my pedicure needed no correction at all. Just my toes were not cut nice and straight or filed straight as possible some look longer then others. So four stars! Attention to details... read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

Vivian did a wonderful job on my nails. It was packed in there but they still took care of me pretty swiftly and were not understaffed for their busy Friday! The only thing I'll comment negatively is that I reminded her multiple times some specifics of the nail design I wanted which she also acknowledged multiple times but still didn't do. I'll be back though! If you're local and want designs on your nails, this is a good place to go. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

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Update - I've been coming to this salon religiously for 4 years now and won't let anyone else touch my hands/feet! Ken and Lucy are my magic duo - they're both perfectionists, and will often find myself in the pedicure chair getting scrubbed while ken makes a little station next to me to start my nails. Still have fair pricing, and I love this little spot! read more

Galaxy Nail & Spa - My latest set - Nail Salons Near Me - Jacksonville, Florida

Cindy is amazing! I've been with her since the Orange Park mall days! 13 years now! I read the reviews and laugh... if you would have known the woman she worked for before you'd understand. Cindy is absolutely amazing don't let these reviews scare you away. These kind of people are a one and done kinda people. Not someone committed to one specific nail tech. Her location is in a very sought after spot which keeps her very busy. It's literally right off of the interstate. I will not let anyone else touch my nails. Only the best!! read more

Galaxy Nail & Spa - MooMoo nails for my daughters birthday - Nail Salons Near Me - Jacksonville, Florida

my husband bought me a gift certificate in 2020 right before covid hit. I went in today 3/26/23 and they said the gift certificate is expired. there is not an expiration date on the certificate and there shouldn't be one. I understand it was bought 3 years ago but since there is not an expiration date is should still be upheld. the "manager" pointed at the date that was written in marker (this was the purchase date) and she said I didn't write that there. when I asked her if she was suggesting if I wrote it in there she said "no, I'm just saying I didn't write it". once I got home my husband said he purchased it directly from the male owner. my advice don't use hand written gift certificates. honor your gift certificates and if for some reason you are paranoid about the validity of your certificates just dont offer them. you have now stolen money from us by not honoring this $65 gift certificate that my husband purchased for my birthday. I would never recommend going to a place that would steal from people. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

Disrespectful to and overcharges black customers. They try to bully you to get the most expensive service, which means, they think, bigger tip. Mediocre services offered. Think their black customers are unintelligent. i am from another state & services at this business, in Jacksonville is mediocre in comparison read more

i do not recommend galaxy nail & spa the management are very dishonest with their prices and rude. at front they told me $ 60.00 i even have my own tape. by the time i was about to pay they charged me more plus TIP THAT I GAVE DIRECTLY TO THE TECHNICIAN the technician was kind and he did a great job. but doesn't say anything about the prices, i am very disappointed. read more

Amy is the worst person ever to do my feet she cut me so bad and she just laughed and to insult me more she ask for a big tip a you tip me nice ok after she was done. I will never let her touch my feet again and she upsell doesn't show you the basic pedicure prices. read more

Unorganized and rude service. Only person decent nail tech in this building. I rather do my nails at home

they came out super cute!! only thing is i wish she did two coats of the white tip instead of just one. but the shape and everything else is perfect read more

I had a horrible experience here. The first time I went they were extremely rude. I brought in a reference photo & said I was not picky with the color as long as it was close enough. They belittled me because I didn't know the exact color I wanted & the owner just painted on a random color & said it was "good enough." Mistakenly I went back after a nail broke & I needed it to be fixed. Again, they belittled me for not knowing the "exact 3 digit number" of my color I had previously gotten when I was never informed of it to begin with. My nail tech fixed my nail that was not the correct color & then charged me $10 for fixing ONE nail. Do not recommend this place at all. read more

Galaxy Nail & Spa - "Fixed" nail - Nail Salons Near Me - Jacksonville, Florida

Never coming back again. Gel manicure was sloppy and bubbled and the next day the color somehow changed to a lighter color. I'm not happy with this salon. read more

Galaxy Nail & Spa - Gel nails - Nail Salons Near Me - Jacksonville, Florida

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This was my first visit. My nail tech was great. I will be going and requesting her again. There was also a lady who I expect is the owner that was going around to anyone that was unsatisfied and fixing what they complained about. She didn't want anyone leaving unhappy. read more

I went to get a refill and it ended up being $65, mind you i had 3 nails missing after 3 weeks.. I dont even know who refilled them but he barely put glue on the refilled nails and that caused them to fall off the same week. Im very disappointed , will not be coming back( ONLY GO TO KEN EVERYONE ELSE WILL SCAM U) read more

I have given this place too many chances (had my 4th disappointing visit last week) and when I saw the reviews and ratings today, I decided to come on here to tell you they are all true. This place is nothing but a waste of your money because they have zero concern for providing you with a decent product/service that you are paying for. I was charged $55 for a dip manicure recently without having my hands soaked before the manicure NOR after getting my gel polish removed, my cuticles were almost skipped (I had to tell her how to do her job) so for revenge she cut them on dry, dusty skin. Additionally, my nails were filed completely uneven and the lady didn't even bother to clean the left over debris under my nails! Let's not mention the fact that she also didn't use sanitized tools and had probably serviced thirty pairs of hands that day. Worst part is, every time I look down at my nails, I feel so upset that I overpaid for an awful service and even left a tip to someone who showed zero regard for what I wanted. I also want to make it clear that I'm not a secret, passive-aggressive review writer. When I went to pay for this experience, I clearly told her that I wasn't happy with my nails and the service to which she replied that she gave me $5off Why I went back so many times you ask? I keep hoping that something there will change. read more

I went there with my daughter and had a pedicure and my toenail was crooked and my daughter's nail was crooked as well, she had french tips and the tips was wide and it wasnt colored in all the way. read more

I've never had a sloppier gel manicure. My service was completely rushed and the result is bumpy, unevenly covered nails. My fingers were practically shoved from side to side as she sprinted through painting. I'll never be back. read more

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I've been coming here since the day they opened and I've been a client of Cindy's for years. This is the only place I go to get my nails done and everything is always perfect and long lasting. Salon is very clean and hygienic. I get dip powder nails, perfect! I've had gel nails, perfect! Pedicure, perfect! Eyebrows, Perfect! read more

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Came for a fill a week ago with slight lifting on two nails which the technician did not patch. Came back yesterday to get another fill hoping to solve the problem and woke up this morning with half of two nails lifted! When I called about it I spoke to someone who said come in to get it fixed. Tell me why they're trying to charge $14 to fix what I had done YESTERDAY. Telling me that it's normal and that the acrylic is "old" and needs to be replaced and is dirty when it was actually left over polish they never removed. Acrylic can only be so old if your nail grows and you trim them! The only reason I would need a whole 2 nails replaced is if the initial acrylic application was rushed and shoddy WHICH IT WAS. I just left without letting her repair. Will not come back. Update: my nail turned green so. read more

Nice nail spot. They have plastic barriers and curtains to separate customers during pedicures which I hadn't seen before (post covid). They got me in right away even though they were busy. Nail tech was nice and friendly. read more

Thanks to Galaxy, I'm doing my own nails and saving so much $$$! My last visit, the nail tech kept making mistakes, due to being careless. She attempted to argue with me, and dismiss my complaints until she noticed the mistakes herself. When the electric nail-file, went around my entire finger, I was done. The owner sat near us, and never intervened. He only offered to fix my nail. I was not satisfied with that, so he told me to leave. I won't spend my money where I'm treated poorly. read more

A bit underwhelmed with this spot. I brought my mom and sisters here for Mother's Day and had OK service where as my sister did not. The owner did her nails and rushed the whole time. She was finished with her pedi well before the rest of us. I decided to give the place another chance today and I really wanted to like it. Well, again, I'm not impressed. I got SNS and the color was very blotchy. I expressed this to the nail tech and he explained some of the colors aren't blended well. The surface is not smooth at all and I have polish on my skin. The overall work is messy. Also, very pushy up selling from the owner. For these reasons, I will not be returning. read more

My favorite nail place in all of Jax! My nails always look good and last so long! Best service I have ever h read more

Galaxy Nail & Spa - Gel nail manicure - Nail Salons Near Me - Jacksonville, Florida

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Came in for a much needed pedi. I rarely get the time to get one shuffling kids. We just finished moving so I wanted to treat myself. This was my 3rd and last time here. She hardly did my heels which were in need, obviously. So for 35$ plus 10$ tip, one day later my feet look like garbage. Waste of my time and money. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

Went in 4 days ago and the gel polish I got has already started peeling off. Would not recommend and will not be going back since the costumer service was lacking completely and were rude. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

I love this place! I have officially made it my go to. The staff is really friendly and they do a great job! I go to Tim. He does an amazing job with my nails. I tell him exactly how I want them and he delivers! I'm very happy with it. Definitely give it a try! read more

Galaxy Nail & Spa - Got my nails done by Tim - Nail Salons Near Me - Jacksonville, Florida

this place is all greed, they don't do any much better on cleaning nails and when they put acrylic and gel polish, it either overlaps or underlaps, they don't clean out or cut cuticle. the only exemption it that the place is neat and have varieties of polished to choose on, costumer service -- a big no no !! read more

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The owner Cindy has a very bad attitude she hired her friend and her friend does nails better than her and she gets upset if you want to go somewhere else to get something done it should never be that we should be entitled to spend our money wherever we want to spend our money read more

They do a great job. Very clean nail salon. I like that it is so close and convenient. They have a good collection of SNS colors.

Don't waste your money. Its so commercialized; they're so concerned with getting you out the door, they neglect to take the time to properly do your nails. SNS was trash, didn't last a week. They either lack training or they just don't care ‍. Either way, I'm one and done. read more

I got fill in and two repairs they were done flawlessly. The establishment was very clean and organized. There was no wait. read more

Galaxy Nail & Spa - Nail Salons Near Me - Jacksonville, Florida

They were very nice there was no wait time the service was perfect for me.My nails turn out amazing better then other nail shop that ask for high prices for low quality work. read more

Galaxy Nail & Spa - Beautiful Gel fill-in - Nail Salons Near Me - Jacksonville, Florida

I went on a Thursday afternoon, they were pretty busy but had plenty of techs and took me right in. I had the basic pedicure and it was very nice, nothing crazy but relaxing. The pedicure bowl was lined with a plastic blue bag which I assume was for sanitation purposes and it was thrown away after each individual use. The bowl was still cleaned after the bag was removed. My feet still feel a bit rough maybe they need more love? My nail color is great. I did the dipping powder and so far I am satisfied. We will see how it holds up. I'd like to give this place a second chance for the pedicure and I will be back for my nails. read more

This used to be my favorite place to go until the owner got greedy and up charges with every service that you get. I will not be returning. If you want to come here make sure you have a lot of money because, every time the price is different and she up charges with everything. read more

I'm In love with this nail salon !! Went to get nails done at 10 am and went to 3 different nail salons on the westside and none of them could take 3 pedicures. We came here and they were more packed than the other places and automatically told us to pick our color then multitasked around all the clients to get them done fast!! And my nails are GORGEOUS! Glad I didn't waste my time or money in any other shop !! read more

I use to come here a lot. They gave me a punch card and everything. Now they don't give the punch card out anymore and the prices are way to high. I really like my nails I do but they aren't a $40 set worth it. Just a heads up to anyone that wants a full set with gel it's $45!!!!! Even though I got a short almond shape no extra designs nothing! I made a comment saying there prices went up and the guy says "no it hasn't" but I always save my receipts and it definitely has. I use to pay $35 for a full set not $45. I won't be returning because it's not worth the price this isn't the type of salon that should charge that much for something basic. It's just a regular salon. read more

I might need to make this my new regular spot. I came here after leaving another salon that wasn't as busy and still needed me to wait 1 1/2 hrs for a pedi. I was just going to go home but passed this asking and figure why not. They were busy but told me right away to pick me color and sit at a station. Even with all the people, they still got me in and finished sooner than I would've had to return to the other salon. Salon is very clean, the staff is friendly, and my feet look great! read more