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    Gale's Auto Repair

    5.0 (2 reviews)
    Closed Closed

    Services - Gale's Auto Repair

    Routine automotive maintenance

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    10 years ago

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    10 years ago

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    Clear Lake Auto Service - Waiting area

    Clear Lake Auto Service

    (69 reviews)

    Clear Lake

    I rarely leave reviews but, I chose this place based off all of the good reviews! I was NOT…read moredisappointed. My brakes sounded horribleeee and it even got to the point where I did not feel safe making my daily commute into Houston. Luckily, I called them Wednesday and they were able to get me in that Saturday morning. Isaac at the front was incredibly nice and explained to me how they will look at it, send me an email with what they found and a break down. Then they would call me to confirm pricing before they start. I got my final pricing for brakes and ac to be fixed in the future. They told me what was priority that day and what could wait! It was more than I expected because of the parts I needed but honestly, they were quick, nice and had tons of cars they were currently working on it (from it looked like). Yeah, I could have looked up the parts and bought them myself etc. but I rather save time and pay a professional. The best part was when I picked up my girl, they had washed her inside and outside and she looked amazing! She drives like she's brand new and I can't explain how happy I am with the service! They are known in the community so I would highly recommend them!

    I feel like I got robbed out of my money. They repaired everything but the actual problem. Had my…read morecar for almost two months before getting started claiming to be waiting on parts that I didn't even need. The customer service was trash. I always had to contact them to find out any updates. I would go back to this place. 0/10

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (36 reviews)

    Clear Lake

    This place opened last year I believe & we have received great service. The staff has gone above &…read morebeyond to repare our car & find disounts that we could use immediately. We head here when we can't do the work ourselves. It's clean,on the inside & the servicing area,the restroom are as well. The service tech really impressed us when he had to remove a rusted bolt that required a hell of a lot of torque,Thomas is the man!!! Elgin was great at helping us at the counter & remembered us when we returned & treated us very well. I appreciate a business that doesn't try to overcharge for something you don't need. They let you know if they see something that might need attention in the future but don't hassle you to get it done. It's refreshing to leave an auto care servicing center without feeling like you got taken to the cleaners.

    Stopped here to get a state inspection completed. We rolled down the window to request this, and…read morethe technician told us we were fine to stay in the car. It looked like he checked the tire pressures and then disappeared. We waited in the car for about 30 mins before we were able to catch someone else to ask what was going on. He looked at us confused and said we needed to go inside to get this service. ???? Then once we went inside, he said it would take about 15-30 mins to get the service completed. We waited another 45 mins. Wasted so much time and was disappointed by such poor communication. I would not come back here again.

    HF Automotive Performance

    HF Automotive Performance

    (6 reviews)

    Clear Lake

    My kind of service!! Super quick and affordable. Daniel was very nice and informative!! This place…read morehas a great deal for oil changes especially luxury European cars, just call and ask about it. I will be coming back!

    I normally don't leave negative reviews, but after my experience, I feel it's important to share…read moreit. I originally brought my car in because of an O2 sensor code. I ended up bringing it back three separate times for the same issue. To be fair, one of those visits did uncover another problem that genuinely needed to be repaired. However, I repeatedly brought up the original O2 code, and every time I was told the car was fixed and ready to go. Unfortunately, within the same day or by the following day the check engine light would come back with the same code. Each visit cost me more money, so I kept assuming an honest mistake had been made and would return a week or two later hoping the issue would finally be resolved. A few weeks ago, my car completely died. I almost brought it back here, but after the previous experiences, I decided to take it to the dealership instead. The dealership found burned wiring, blown fuses, and had to trace and repair sections of the wiring harness. I'm not claiming this shop caused those problems, because I don't know that. What I do know is that after those electrical repairs, I've been driving the car every day, and the O2 sensor code that I had been chasing for months has not returned. I'm not accusing any one of intentionally replacing parts that weren't needed. However, when a customer returns multiple times with the exact same problem, I expect a more thorough diagnosis instead of repeatedly replacing parts and sending me on my way. The repeated repairs cost me a significant amount of money without solving the issue. What finally convinced me to leave this review was my last visit. I asked if they offered a military discount because my parents were paying for the repair. Instead of simply telling me yes or no, I was asked what my dad does in the military. After I answered, the conversation turned into comments minimizing the importance of his job. That was disappointing and unprofessional, especially coming from someone who said they were ex military. My father's service deserved respect, not criticism. I can't recommend this shop based on my experience. I hope they improve their diagnostic process and treat customers and military families with more professionalism and respect.

    Gale's Auto Repair - autorepair - Updated July 2026

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