Brought my 90 year-old mother here after hip surgery for acute rehab. HORRIBLE place - took her…read morehome after 4 days. In that time, she only had 1 PT session; the food disgusting; the RN giving out medicine was beyond hateful. The facility was old and dingy.

I added this business over two months ago. I have been putting this writing off…read more So I will start now... They took care of my dad with patience and care. Whenever I visited, I was treated warmly, and my father was always resting comfortably in a clean room and a pristine bed, with carefully laundered, comfortable clothes. He had dementia, so he was unable to tell us how the staff was treating him (and never having been the type of person to complain) we had to take non-verbal cues. All the cues pointed to a staff that was both patient and caring. Trust was essential to us and something we considered heavily before deciding on a place for our beloved father. During his final days, our family experienced feelings that I cannot properly put into words here. Likewise, I am unable to express how sensitive the staff was in their treatment of my father. I imagine that they deal with loss on a regular basis, but never once did they regard our grief casually. My father was a kind, gentle, man and was known for his singing voice, his whistling, his love of jazz and his love of the Word. The staff made sure he was able to enjoy all these things during his final days. They all knew him by name, and said he was easy to care for and easy to care about. This was evident in their heartfelt farewell. You can not pay someone to care, and [care] is what they did here. Perhaps I have not adequately relayed, but in my heart I will absolutely, always appreciate every last member of this staff for giving of themselves so selflessly, when it counted most.

This is the worse run facility that I have ever seen. No one is doing their job under poor…read moremanagement of : Sheena Webb- Facility Manager. I am a caretaker of someone there now and we are getting him out of there. He was supposed to be doing physical therapy- Nope I had to change his bed several times no linens, staff has no direction at all. Clothes go missing - never told us we had to write a name in clothing! Television never worked, complained over and over - every time we asked the maintenance man was out, everyone is always not there who you really need. Social worker is not available. Was told we would do a conference call with staff- NEVER happened! His food gets placed when he is at Dialysis and when he gets back it's gone! He has lost weight by not eating correctly! They give all patients ice tea, well he cannot have that his kidney diet says no tea- I Have asked them not to keep giving him tea! Facility is dirty old and smells! Staff is not educated and cannot communicate! I have contacted corporate offices regarding this facility and hope it gets investigated for negligence and cleanliness - needs to be condemned!

What they did to my mother was tragic and abusive. Don't put your loved one here. The state came in…read moreand they were cited for federal deficiencies. Lack of care, sitting unchanged for 8 hrs., constantly served cold sandwiches/food for dinner, missed medication doses, verbally abusive to my mom and the list goes on. See the WBTV Investigative report below https://www.wbtv.com/2022/10/13/its-just-scary-woman-questions-nursing-homes-five-star-rating-after-mothers-experience/

(2/16/22) I was moved from L Tach yesterday afternoon to this faculty two floors down. Everyone was…read morefriendly. My nurses Michael and Kris got me settled in. I actually had fun with my night shift nurse, Cheryl. I had to sign some paperwork and answer questions about my health & lifestyle. It was 00:30 before we finished. I wasn't very happy with them wanting to ultrasound me every time I urinated. But that was less painful than the blood draw that Cheryl attempted at 05:00. She tried two times, once in my arm and once in my hand. She was unsuccessful both times and I was crying after the hand stick. I was very unhappy to learn that they draw blood every Monday. Just what I needed, get woken up early to be in pain & cry. Atrium is nearly becoming a place that I never want to visit again. But I have to be open minded. I've been having a great time with my physical therapists and occupational therapists. They push you hard but they know what you are able to accomplish. I came here three days ago and I'm already up and walking with the aid of a walker. I can also propel myself around in a wheelchair! I was able to take a shower yesterday, the first time in over two months. I'm also way ahead of the goal that I set for myself. I wanted to walk to the gym. Yesterday I walked to the gym and back. Time to set a new goal. The wound care team has been using electro-therapy and a saline wound wash. The wound wash is a futuristic looking pistol that washes a wound with saline. It also sucks up the dead tissue at the same time.

Dr. Brindisi is amazing! I came in for post-concussion symptoms. She's an excellent Functional…read moreNeurologist. She takes her time and is very thorough. In a matter of weeks my nausea and motion sickness resolved. Soon after, I had more energy and ability to concentrate and remember. I highly recommend seeing her if you have any issues with your brain.

From the owner: Better Brain & Body is a brain rehabilitation and chiropractic functional neurology center. We…read morecombine a holistic brain and body approach with cutting edge, non-invasive neurological rehabilitation technologies to treat the root cause of neurological dysfunctions. We use the latest scientific research to properly diagnose and treat a wide-variety of health issues. Our Board-Certified Chiropractic Neurologists take a comprehensive look at your health history, perform an extensive physical examination, and utilize cutting-edge diagnostic lab testing to determine the cause of your dysfunction. The doctors at Better Brain & Body work closely with each patient to create a personalized holistic care-plan. We utilize specified, innovative treatment options to address the needs of each individual patient. Your doctor will continuously measure progress and refine treatment regimens based on feedback and patient progress. Specialties: - Anxiety - Childhood Developmental Disorders - Concussion / Traumatic Brain Injury - Depression - Dizziness / Vertigo - Dystonia - Dysautonomia - Migraines - Parkinson's Disease & other Age Related Dysfunction - Performance Enhancement - Peripheral Neuropathy - Post-Stroke Rehabilitation - Post Traumatic Stress Disorder - POTS - Undiagnosed - Vestibular Rehabilitation - Other Conditions

very nice staff and doctor is very helpful with getting resources my son needs!read more

I have been seeing this Dr, Kanelos for many years. She is the best! She takes the time with her…read morepatients, really listens to know how she can best help you. And then she helps you and keeps working with you to get you the best care and feeling the best she possibly can. She is a rare gem in the field of doctors.

I attended IOP at HopeWay in December 2024 while struggling with unmanaged chronic pain and severe…read moretrauma. I told them I was concerned that I wouldn't be able to sit in the chair because my back hurts so bad and they told me it would be no problem to just get some pillows and sit quietly in the back however I needed to. I see now that it really was just like collecting tuition at a time when the body count was low due to the holidays. Because I started and they were like welcome-no problem- and then I voiced my issues about loose structure feeling like it's day camp. With young counselors, offering to start late and end early. I found this destabilizing and in effective and despairing. I asked for structured, therapeutic support, but what I experienced was programming that consistently started late, ended early, and was often framed as "giving us a break." The in-between time was loosely structured or unclear, which left me feeling more destabilized than supported. At that point it was the new year and the body count was back up and they said they didn't know if they could accommodate me with my chronic pain that I should move to the inpatient. The thing is impatient, receive the same care from the same therapist in the same building. The only difference is they sleep there and they get their medication managed so when I wasn't manageable enough for them and I wasn't needed because body count had increased. They let me know that that was really my only option if I wanted Care there. It was very stressful. I would not send anyone there. Additionally, I know someone who attended also and shortly after leaving was not able to stay on the Earth any longer. It's not necessarily a reflection of them. It's just odd that I only know of one other person who went there, and we both had experiences that left us feeling similar. HopeWay may provide safe supervision during a crisis, but if you are looking for intentional, trauma-informed, and neurodivergence-aware therapy, the program as I experienced it lacked the consistency and depth needed for true healing.

This review is for HopeWay, Katy, the director of admissions at HopeWay, and the "human resources"…read moredepartment. I applied for the residential treatment program at HopeWay many months ago. I was interviewed and accepted into the program. Two days after being accepted, I received a phone call from Katy, who I've never spoken to before, saying that I was now not being accepted due an underlying mental illness, OCD. I called HopeWay back a few months later and spoke to Dan, who is kind and genuine. I told him that things had changed since we last spoke. I told him I was now seeing a new OCD psychologist and taking new medication for OCD, however, it was still being suggested to me that I seek residential treatment because of my declining mental health. I was accepted again back into HopeWay, and had an admissions date scheduled. Unfortunately, due to some issues I was experiencing in my household and a blizzard we had a week later, I needed to reschedule my admissions date. Dan was more than accommodating with that. When I called Dan to reschedule an admissions date again, he was out sick. He then was on vacation. In his absence, I was forced to discuss everything with Katy. Without any hesitation, she denied me treatment at HopeWay again. I begged and cried for her to reconsider, but she didn't care. She said it was "her decision". Technically, the psychiatrist you see at your intake appointment is the ONLY ONE that makes the decision if a patient can be accepted into the program or not. Not Katy. The next day, I reached back out, just so I could understand her decision. I left her numerous voicemails and emails, none of which she had the decency to even respond to. I even reached out to their "human resources" department for assistance. After leaving a few messages at this department, and not receiving a call back, I started to get the feeling that my calls were being screened. Finally, one time, Katy did answer the phone when I tried calling. She was very harsh and constantly told me that I needed to seek OCD treatment instead and gave me referrals of places to go to. Most of these facilities have a waitlist of 3 to 4 months. Katy told me that she "wasn't responsible for any other treatment centers waitlists". I thought that was a real nice to say to someone who is suffering as much as I am. Instead of being compassionate, Katy told me that "I should've applied to these other facilities sooner, because by now I would've already been a patient at one of them". I am in crisis and in desperate need of residential treatment for structure and stability, but it turns out, I was only being annoying to her and she just wanted nothing to do with me. She couldn't make that any clearer. I even had my relatives and doctors leave voicemails and emails for the admissions department. Katy clearly stated to me that any future communications sent there on my behalf would be discarded, which I thought was very unprofessional. I then received an email from their chief compliance officer. It was a complaint against me. It was a standard letter that stated that I cease all communication with HopeWay and to not call them anymore. I didn't want to believe that my calls were being screened and counted, but that's exactly what was happening. I never expected a mental health facility to do something like this. The way Katy treated me, is the most unethical I have ever been treated when it comes to behavioral health. She even was able to get the "human resources" department to not return my messages. This is the department I needed to reach out to see if we could come up with a solution, but apparently she was able to convince the office and the people that work there to not answer my phone calls. My current psychiatrist was shocked by the way I was treated. She said a psychiatric institution should have more tolerance when people are seeking help. The lack of compassion and care that I experienced with HopeWay was depressing and I am truly disappointed. I received NoHope from HopeWay. Thanks for your time to read my review.

Nicole is a true professional in every meaning of the word. Her technique is spot on and she just…read moreKNOWS what you need. She is by far the best massage therapist I've seen and has helped make me have less pain, more flexibility and more relief. I highly recommend her!

Nicole more than deserves all her FIVE star reviews! I agree with all of the wonderful things…read moreYelpers are writing. What I'd like to add is that I've had MANY massages in my life from all my years in Manhattan, some in PA, then in Charlotte (we arrived about eight years ago). I believe Nicole is all around the BEST massage therapist I've ever been too. I truly believe she has "healing hands".