Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

Prompt response, reasonable quote. I haven't used the service yet, the initial contact was very goodread more

Had them out for a backed up main line. They had a camera to find the root and hydro-jetting is the…read moreonly way to go. They were quick and professional. Highly recommend.

My toilet was pulled three weeks ago which took 5 minutes for $250 and was told my floor needed…read morereplaced and they would come back to install the toilet once done. The floor has been done for 9 days with call after call with BS excuses about "a quote" a "call back" a "the person who did the job will call you" a "we will get it scheduled this week". Not a call back, no scheduled repair NOTHING after my six phone calls. Pretty much got ripped off for $250. I should know not to call a sewer company for a simple plumbing job. *edit - Angela from their office called. I do have the correct company.

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Jeff and Gabriel came out for a sewer scope. They were very professional and helpful…read more As a real estate agent, I use them regularly and highly recommend them!

I heard some crazy sounds in my walls at home, water rushing suddenly. I googled the best reviewed…read morelocal company and gave them a call. The receptionist was able to find employees to come by same day and would let me know when. She called again and said 30 minutes! Jeremy and Nick came over and diagnosed that I didn't have any leaks and what the issue likely was. Very good service and value they'll be our new plumbing referral.

I HIGHLY RECOMMEND DONE RIGHT PLUMBING!!!!!! Steve and the team absolutely saved us!!!!! We live…read morein Edmonds and we had a water leak in our front yard the first day of school. A different company fixed the leak and the leak FAILED within 30 days. I was beyond frustrated. I posted in several Edmonds Facebook groups, I did some research, and I called Done Right to come out and take a look. I was immediately impressed by Steve R. and his team. I needed the ENTIRE water line replaced all the way from the house to the street, which was going to be complicated because we live on a slope and have rocky landscaping. I asked Steve tough questions, including whether his team had ever drilled a brand new line in such rough terrain, which he assured me he had. I told Steve, "I want this done once, I want it done right, and I don't want to have to worry about it again." Steve and Done Right Plumbing delivered! They installed a brand new water line, a new pressure release valve, and managed to do the whole thing without digging a trench! Done Right is the ONLY company in the area that owns their OWN drilling equipment. I would have paid more than Done Right charged, but their total price was completely reasonable. This is an honest, decent, high quality company. I hope they flourish for a long, long time. I've paid a lot of plumbers over the years for subpar work. From now on, I'll hire Done Right and I will refer them to all my friends!

Provided a number for a quote on the service I was looking to have done on my house and a voicemail…read morewas left that there were two service workers waiting to get paid at my house. I have not provided anything but a number for a quote, yet a voicemail was left about how people need to get paid so that they "can get out of there." Sorry, but I would not be going with you if this is your practices as soon as a number is provided to discuss further what my project is.. Red flag..

We called about 10am and we're told they would be out between 11-1P. At about 11:05a they showed…read moreup!!! Our problem was relatively minor but we have a very old house with one main water shut off in the basement. If the problem wasn't fixed that same day we would not have any water. The fix was easy for them and we glad to pay for a quick solution and have our water back on. Techs were very nice. I recommend this company!

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

We had a plugged sewer connection. Talked to Crystal and after asking some questions on the…read moresymptoms, she quoted options and the costs. very polite and thorough. Said that they would be there between 2 and 5pm, came 30 minutes early. Marcus analyzed the issue, and 15 minutes later started on the solution. In another 45 minutes, they were completed, and the issue resolved. Polite, thorough, complete, neat, good price - what you expect of a professional. Would I call them again? Their business card is on the refrigerator!!!!!

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.