Care quality is excellent…read more Office manager completely nullifies that by being absolutely one of the rudest people ever. I have been going here 7 years. No more. Medical office people have degenerated almost unilaterally into the most non-compassionate sadists in any profession, ever. Until medical professionals realize this severely comprises medical care, I will be interviewing the office staff as scrupulously as the physician. When you are in distress and pain you deal FIRST with the non-med staff. Most, like at Cornerstone, are abysmal.

I have always had nothing but positive experiences with Cornerstone Primary Healthcare. Dr. Melanie…read moreand Team are absolute angels. I have been going to Cornerstone for the past 4? maybe 5 years.. and have always had the best of experiences. Dr. Melanie is so incredibly professional and will never give up on you no matter how many health issues you have, she is going to help find answers. THE BEST OF THE BEST! I absolutely love them and will never go to another walk in clinic again. 10/10.

I went in to discuss some recent lab results and had a couple of questions that weren't really…read morecovered in the paperwork. The provider walked me through what the numbers meant and what was actually worth following up on, which made the whole thing much less confusing. The visit itself was pretty relaxed, and I didn't spend much time sitting around between steps.

Do not recommend…read more This is the first time in my life I have ever written a review. I made this Yelp account to write this review. I don't know if I am doing this correctly, but I would honestly advise against using Sterling. I made an appointment months in advance because I was struggling with depression and wanted to pursue getting antidepressant medication in addition to diet, exercise, and therapy. I confirmed my appointment two days in advance, signed my forms digitally, and was glad about getting help for my condition. They responded to my confirmation with an additional message, so my confirmation was confirmed. Thirty minutes before my appointment, they let me know it had been cancelled. I called the office to ask why, and perhaps reschedule. I get it. Sometimes physicians get sick or have a family emergency. That would have been totally okay and I could have done the appointment another time. The receptionist pretty rudely informed me that my would-be psychiatrist quit a month ago, and that she was no longer with Sterling. I told her that was a bit confusing for me as the patient, because they still confirmed my appointment. She responded to this negatively as well, and when I asked about scheduling with another physician, she said that would be not likely or not possible because Sterling only has one psychiatrist and he is far too booked up. I really needed help with my depression, and I wish that Sterling hadn't given me what was basically a fake appointment. I also wish they weren't so rude when I was following up looking for care. If I had known my physician quit, or that the appointment wasn't happening, I could have gotten treatment somewhere else. Now, I am still in need of medical advice regarding my depression, but I'll likely have to wait a few more weeks to get advice somewhere else while my condition worsens. I can't speak for every physician or every patient experience, and I am sure that Sterling has some great physicians and patients with great experiences. However, my experience was pretty bad. My advice would be to either get psychiatric care somewhere else, or to pick up the phone and call to confirm appointments, because they'll apparently mislead you about availability and confirmation through both text and email. Thanks.

Dr. William Harb of the Colorectal Center in Nashville is Greattt. The Center is conveniently…read morelocated inside of the 2004 Hayes Street building, in Suite 715. The Building is very nice inside. Free parking is available and it's easy to find. I was most impressed with the Front Office Staff. They are cordial, compassionate & caring. Dr. Harb's Nurse is sweet, polite & professional. Dr. Harb is funny, but thorough and knows his stuff. He too is very professional and precise. I was referred to him by my Nurse Practitioner(Susan Williams). The Staff called me to confirm my prompt appointment and within a week, I had my initial consultation with Dr. Harb. He pinpointed my long, overdue problem and recommended surgery to fix it. The surgery was scheduled in a very timely fashion and I am recuperating nicely. I thank God for Dr. Harb. If you're looking for a problem solver & great Surgeon, he's your Man! You Will Be Pleased!

I would love to give this place five stars but I developed a fever a few days after ligation. I…read morecalled the office three days later and spoke with Tamika. She negated my pain and expressed in her 18 years that was her first. Well what you've experienced doesn't measure to my pain. Get rid of this "ass-istant"!

I've been a patient at Hope Family Health for several years now at both the Gallatin office and…read moreWestmoreland office. The staff at both offices is fast, friendly, and compassionate. They always manage to squeeze me in and always give the best care whether I have an appointment or not. I can't say enough good things about the office and the people that work there! Highly recommended!

I just wanted to say a great big "THANK YOU" to Jenny and everyone that helps to make the clinics a…read moresuccess. You are greatly appreciated. You helped me during a very dark time in my life, and for that I will always be greatful. I pray that God will continue to shed his love thruout everything you all do for others, that He will bless and prosper you beyond your hopes and imagination. I love you and God loves you more!!

Dr. Hendrickson is always willing to listen. Very open to my opinion. Registration sometimes isn't…read moreas smooth in the lobby. Generally the receptionists are friendly. Sometimes there seems to be not enough staff but the job gets done. They are usually running pretty close to schedule. All areas are clean and fresh that I have been in. Appointments are easily made and adjusted if needed. Love the Vanderbilt system!

Not sure what is going on with Vanderbilt Medical, lately they have had a few scheduling issues and…read morenever call me to confirm & the wait time has been out of control. This is not the usual Vanderbilt Medical service that I'm used to and I am not happy about it.

I've been taking my Mom to this office for 6 years now. They have always been nothing but very…read morenice, friendly and professional. Alexis McChurch has been my Mom's Doctor and we just love her. She is so sweet and caring. She's also very personable. She genuinely cares for her patients. She doesn't try to rush you out the door like you're just a number. She takes the time to talk to you and ask questions and make you feel cared as a patient. She is awesome! We highly recommend her!

Everyone here...from the valet to receptionist checking me out....were all AWESOME. I recommend my…read morechief provider Brooke and ALL of her staff.

I booked a same-week appointment for a lingering sinus infection instead of waiting it out. We…read moresettled on a treatment that started helping within a couple of days, and the office had the kind of easygoing atmosphere that made the visit feel surprisingly low-stress.

I have to say, Dr. Carrier is really good and combined with Amy who helps in the office. It's…read morereally a winning team and you get great medical care and great customer service. I cannot recommend them enough.

I had complete trust and confidence in Dr. Michawl Kellogg, and the quality of care I received from…read morehim was excellent. He is knowledgeable, thorough, and took the time to address my concerns, which made me feel comfortable and well cared for. Unfortunately, my experience with the office staff lately was the complete opposite. The staff was frazzle, unfriendly, unwelcoming. The office manager was on guard from the beginning of my conversation with her. It takes 6 months to get an appointment unless you are dying and then you may get offered a zoom meeting with the doctor. My advice find a doctor who can handle his patient load.

The best doctors and NPs. The whole staff from reception,…read morenurses, blood work is always a positive experience.