We had a great experience. My kids and I all went in to have an eye exam. We all needed glasses…read moreand/or contacts and they made it so fun and easy. Lis was great with helping choose the right glasses. She definitely has a knack for what would look best on each person. We all got totally different styles and love them. I highly recommend this place.

I've always had a great experience here over the many years we have been coming here. It's always…read morea fun time and I'm so glad that they are honest and will tell me if the frames I'm looking at will look horrible on me. When you only see them every few years and they remember your name and get a hug you know you're at the right place.

I have visited Dr Cho of GrandView Optometry inside of Marysville Costco for several years now. I…read morefeel well taken care of by Dr Cho and her knowledgeable staff. I usually get my prescription for glasses filled at Costco right after my appointment. Takes a week or 2 for glasses to arrive. Always had good experiences here!

One person serving several customers and still on couple number one. I'm just picking up, prepaid…read moreand everything and have been waiting and waiting. I'll go to Lake Steven's next time for sure.

We went to Lake Stevens Vision Clinic as a family last week and had a great experience. The front…read moreoffice staff was very kind and helpful. Hannah was so sweet and walked us through all of the eye tests, explaining what each machine was used for. The doctor was very thorough, took his time with each of us, answered all of our questions, and explained everything clearly. I highly recommend Lake Stevens Vision Clinic to anyone looking for an eye doctor!

Visit was great. Got me in quick. Ladies were nice. Doctor was friendly and seemed to care about my…read moreissue. Afterwards is a disaster. First they did not send the prescription (they forgot?) so I had to wait an extra day as they were closed when I went to the pharmacy. Fine. Next day (Friday), I show up at pharmacy. There I'm shown the pharmacy was sent an unsigned prescription for a drug that the pharmacist said was rarely prescribed due to the amount of antibiotic. She then said a phone call had been made possibly lowering to the correct amount, but she never got an updated prescription. Even though it's 3:30PM they are closed at 1:00PM on Fridays. We (pharmacist and I) tried calling the emergency number in their voicemail, but it went to a disconnected line. Pharmacist helped me out and got me a slightly different prescription, but this was way more complicated and frustrating than it needed to be. While the in-office experience was truly great, getting a simple prescription has proven to be a disaster. That coupled with a non-operational "emergency number" forces me to deduct some stars. I would give them another shot due to the in-office experience being great, but am pretty frustrated right now. If yelp allowed half stars it would be a 2.5 star. Unfortunately since I'm now super annoyed it's going to round down.

I came to this shop a few years ago and bought some glasses , fast forward to this year I recently…read morefound the pair I purchased and they were SO loose. I went into the store randomly and the employee at the counter was so friendly and sweet and tightened them up for me. I can wear them again!! Thank you!!

I had a great experience with Dr. Fleming and the office staff, all of whom were courteous,…read moreprofessional and very helpful. I opted for the retinal photograph (which I had been told earlier would be an out of pocket expense as my insurance would not cover it) rather than dilation and it was fascinating to see the images produced. I was given updated information regarding the health of my eyes including no glaucoma, very minimal cataracts, occasional floaters, slight stigmatism, and no macular degeneration. I ordered glasses and walked out paying under $75 out of pocket (thank you Humana!).

I was in dire need of finding 4.0 magnification reading glasses. After calling seven (!) other…read moreshops, I called College Place Optical. Success! Eric had a pair that were perfect for my friend scheduled to fly overseas the next day. While we were at the shop picking up the readers, I saw many interesting and attractive frames for prescription glasses. I am always on the hunt for great looking frames and they have a super wide variety from Plain Jane, Wild Child, Sport Court, School Kid and Corporate Ken. If it weren't enough that they have great frames, Eric and Evan are the nicest and most helpful people ever, so I can't wait to go back with my next new prescription. Great people, great selection, super reasonable prices.

Amazing service, very prompt and communicative! I definitely recommend them for eyeglass repair or…read morefor buying a new pair!

First off, the optical staff, technicians, optometrist, are really good. They are nice to the…read morepatients, professional and as far as I can tell competent. They even caught a stigmatism that was missed by my previous eye doctor which made a big difference on how I saw things. Now where star were lost were: 1. I feel as if this clinic kinda nickel and dimes you. Of all the vision clinic's I've been to over the years, this is the only place I can't seem to go to w/o always having to pay for something out of pocket. If it's covered by insurance there's something that they say it isn't and it'll cost you. To top it off, their products are pricey with regards to frames, lenses, contacts, services, etc. My last visit I had at Mill Creek Vision for my annual preventative eye exam, but they got me out of pocket for contact lens fitting (which I thought was covered my insurance, but they claim it isn't), Anyhoo, afterwards I asked for copies of my glasses and contact prescriptions and took them to Costco and purchased all my hardware there (despite jumping through some minor insurance hoops to get my annual hardware allowance back-which I did). Gotta tell ya, definitely more cost effective going that route. 2. But the biggest loss of stars in my rating is due to their front desk staff. A staff that DOES NOT know the meaning of CUSTOMER SERVICE and lacks a certain amount of professionalism. They are very condescending in how they talk and treat their customers. I base this on how they were with me and my family and how I observed them with other customers while I waited. There is one or two who stand out. If you've been there you probably know who I'm talking about. Anyhoo, they will make you feel as if you are interrupting them, putting them out for "Doing their job". They don't always do what is best for the patient/customer so if you don't ask, or question something chances are it'll get overlooked, ignored and you might get over charged or something forgotten. It doesn't help also that they seem to rush you at check in and during check out so they can get back to finger blasting their keyboards or phones. Again based on personal experience. The first three appointments I was able to schedule me and my family for the same day. If there's availability why not? Last time I tried to do it and despite open availability they denied it. Their reason I was told on the phone, they CAN'T schedule more than two family members at a time. WHAT? REALLY? So I ask why not, you've done it before and they tell me that it's policy. I try and continue to ask specifics about this policy and I'm told again, it's their policy and something about cancellation issues. Yeah whatever, I figure they're just being lazy. Policy or not, kinda ridiculous that they can't accommodate two adults and a child on the same day...oh wait a minute they have! but not today. Then there's a test that they do that looks at the back of your eyeball. You'd think it's a test that SHOULD be standard to an eye exam. It is an eye exam after all...it isn't so it'll cost you since it's NOT COVERED BY INSURANCE as part of your PREVENTATIVE CARE. Of course you can pass and instead they dilate your eyes for free I think (or maybe that'll cost you as well, I don't know, but what I do know, I've had that same test in other clinics and it was covered by insurance). Trying to get them to explain results in dirty looks and a mean-girl attitude...an no REAL explanation. So the "face" of the business does not make a good impression and they obviously don't realize that it's just as important as the service provided. This would be my 4th appointment to this vision clinic, but the front desk staff attitude has been pretty much consistent through out. So me and my family will probably be on the look out for another vision clinic. Too bad their front desk staff doesn't have the same customer service skills their optical staff does.

Called and was put on hold for a long time while the staff was checking my insurance. She told me…read moreto call back because she could not verify my insurance. Be very aware that your treatment is based on how much money this office can get from your visit. I saw my insurance statement that they wanted to charge almost 4 times of the insurance allowance. Because they know they would not be able to get the money they want, they treated my eye exam very casually. The tech took two tests that lasted less than 2 minutes. The doc took less than 4 minutes flipping a few charts of 1 better or two better, then wrote my eye exam prescription, which is the exact same as the that of the eye glasses I wore that day. I spent a lot more time signing many documents and waited in front than the total time for the actual eye exam. Do NOT recommend this place to anyone. The practice can be defined as unethical!

This place has great prices and I've never had a problem with bad lenses. The doctors come and go…read morebut they get the job done. The employees there are always super nice and helpful.

The only reason I'm giving a 2 instead of 1 star is because the girls in the office were chill. The…read moremale doctor was dismissive and had a rude tone. Would not look up from his computer while talking to us, instead seemed like he was rushing us out the door. Previous visit maybe 2 years ago it was mentioned that the patient needed surgery if condition got worse, the condition got worse (not by a lot), but there was no follow up with this initiated by the doctor. Patient also listed in the form that he has sensitivity with bright lights, this was also not brought up. Don't bring up tint exemption because you'll be met with straight attitude. He definitely hates his job

I am not sure if this place changed owners or what but my experience before was not like this. Even…read moretheir appointment phone number is now outsourced to some company and when you call them, it's hard to get ahold of someone. But I had made an appointment for 3:30 pm on a work day and when I arrived the receptionist told me that my appointment was moved to 2:20. They left a voicemail and told me that I can call back if I have problems. No confirmation or anything. Someone should tell them theyre not the only one in this business. There are plenty of eyecare places to choose from around this area. What a horrible business. No wonder there are so many bad reviews within the last year. Good riddance edmonds wont miss them of they're gone within the next couple of years with their reputation.

I would not recommend Edmonds Eye Care Associates to anyone. Since October, I have been waiting for…read morea pair of eyeglasses, and the experience has been nothing but frustrating and disorganized. Initially, the optometrist made an error with my prescription, requiring me to return two weeks later for a reevaluation. I had purchased my own frames out of pocket and gave them to the office to insert the lenses. After that visit, I waited weeks for the glasses to arrive, and by the end of November, there was still no sign of them. In December, I was told the glasses had finally shipped, only to be informed later that UPS had "lost" the shipment -- including the frames I personally paid for. Because of this, I had to return yet again for another fitting about three weeks ago. I was assured the new glasses would be shipped directly to my home. Unsurprisingly, they never arrived. When I called last week, I was told there was an issue with their lab and that the glasses would be shipped as soon as possible. When I called again yesterday, I was told they were still at the lab but completed and would be shipped. At that point, I asked to speak with a manager. A staff member told me a manager would call me back, but I never received a call. This has been months of delays, poor communication, repeated mistakes, and zero accountability. If you value your time, money, and sanity, save yourself the trouble and go elsewhere.