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    Game Over Videogames

    5.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    1 year ago

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    David K.

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    Gamestop - They don't know how to answer a phone.

    Gamestop

    3.9(8 reviews)
    5.6 miLake Highlands
    $$

    Hands down best Gamestop I've been to. I have been to at least 3 in dallas (Lower Greenville,…read moreNorthpark, and Central expressway) and this was by far the best one. First of all, they greet you and are not pushy, but let you peruse without being bothering. Secondly, we had requested games to be held when we were sent from another location and the manager was so helpful. She grabbed the games right away and asked for our account information. unfortunately were having some trouble with out account, and she gave us great suggestions on how to make sure we get our money's worth. She offered to hold it for another day, or suggested that we wait until it posts and come back, and even suggested that they would do a return once it posts. Out of all the people we met she was the most reasonable and helpful and I really appreciate all her help. Will be back, even thought it is a drive. Parking is available and its right next to the super walmart/sams club.

    I'd give negative stars if I could. Long story short, I'll never buy anything from gamestop again…read more And this particular store is to blame. Sold me a broken controller, wouldn't take the return, and lied to me. I purchased a pre owned refurbished PS5 controller from gamestop online, this store was the closest one to have it. All the way across the metroplex for me. Finally make it home and it's broken, the thumbstick has me spinning in circles. Update doesn't work. Pissed, but I'll just take it back tomorrow. Phone rep says you have to take it to the same store to return. So today I walk in to return and they tell me we can't take defective items back, on this day only, for inventory reasons. In fact, they said no gamestop can take back defective items, on this sunday only. Tomorrow you can return. Now, I'm really pissed. This controller, that was only 10$ less than new has now cost me gas money for 2 back and forth trips and 2 afternoons. Out of curiosity, I call another gamestop. He says, I am not sure why they would say that. We can gladly help with your return. I go, it takes 2 mins and I'm out the door. NOW, I am to believe this store lied to me. So not only did the store sell me a BROKEN 60$ controller, refuse to help me return it the next day, but also lied to me. The most ridiculous waste of time, gas, and money. I'll never spend another cent at gamestop again.

    Game Over Videogames - videogamestores - Updated May 2026

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