This place by far is a gem! It's like I stepped into a Time Machine and went back straight to my…read morechildhood. The amount of things in store is insane. To top it off the staff are super cool people, true gamers at heart.

I'm really disappointed with my experience at GameTower. I was sold two different Xbox consoles…read morethat were both defective, and instead of helping me, the staff claimed I "came back three times to cause problems." I came back because the consoles they sold me didn't work -- simple as that. I traded in a pristine Series S and paid extra for a Series X, only to receive a unit with a damaged USB port. They were able to exchange it for another but that one had a loose hdmi port. When I returned, Bobby did try to help, by tightening the HDMI port and giving me $15 in store credit but it doesn't fix the fact that I paid for a console that wasn't in proper condition. What makes this even worse is that I've been a loyal customer for years, even appearing in videos on their page. I've supported the store, recommended it, and spent plenty of money there. So being treated like I'm causing problems instead of being helped properly is extremely disappointing. I appreciate Bobby's effort, but I still don't feel satisfied as a customer. I expected honesty, respect, and real solutions -- not attitude and band‑aids. I won't be returning, and I hope others double‑check their purchases before leaving the store.

Been here twice in one week this place is sick…read more First time was to buy my brother some Pokémon cards and ended up meeting the owner who knows pretty much everything about what's on the shelves it seems like. Second time was just to hang out once I found out about the arcade games had to run duos with the bros. Still left with more Pokémon tho a lot of cool memorabilia. something for everybody. Will definitely be back.

Just picked up an NES system with extra controller and 6 games for $183...unbeatable prices and the…read morecrew in their seems trully happy to be a part of this old school gaming industry. I have a feeling I will be getting many many more in the near future. Thank you all

Contacted 1up video games looking for a hard to find game. Customer service was amazing, they were…read morekind, considerate, and listen to exactly what I was looking for. Their selection is awesome, if you're looking for something you don't think you will ever be able to find this is the place for you. In the way of value, you get what you pay for. They stand by their products. Come in and check them out. This is a gamers paradise!

My family and I love this game store! The employees are always so kind, patient, and genuinely…read morehelpful, especially with our 9-year-old son. They took the time to talk with him, answer all his questions, and even helped him trade his Game Boy Advance, which made his day. Every time we visit, he leaves not only happy but also excited and more knowledgeable thanks to how attentive and engaging the staff is

Do not buy from them on Whatnot, took 3+ weeks for them to ship the item, communications was…read morelacking a lot. When i got my packaged USPS would not give me the package due to upaid posted from the seller. They wanted me to pay the shipping costs of $95. Contacted seller, they told me to refuse the package and they will correct it. I have sent messages since then. No response just ghosted. I did get a refund

Knowingly sells reproduction boxes and then their return policy is no cash refunds, store credit…read moreonly. What kind of place is this?

(+) Writing a review to help out this local business. I had no idea they have a decent arcade in…read morethe adjoining room. Definitely worth stopping by to check out. (+) What I appreciated most were the prices for the arcade (a quarter for most, some still only $0.50), classic cost for classic games. That makes it so much more accessible to try different ones. I also like the old school way of dropping quarters in the slot. (+) Huge space, variety of stuff, a few pinball machines, some shooting games (love Time Crisis and Area 51), sports, driving, fighting etc. (+) Great local alternative to big name entertainment places where you have to buy a game card, swipe, then quickly realize after a very short time you've run out of credit for the overpriced gameplay. (+) Nice owner, told us about their app you can use to scan QR codes on the machines and tells you info about the game and how to play. Combination of retro and modern technology!

Joe and the team are super helpful, hard working and knowledgeable, not many places like this,…read moreclassic arcade with classic game store attached. A must visit for Simi Valley

Austin on the phone got me a copy of Lego Batman legacy of the dark knight PS5. And when I got…read morethere Andrew I believe was his name grabbed it for me. This game is impossible to find and they had it without an up charge. Great service. Worth the drive. Super happy customer. :)

Got a ps2 for a great price from here and the guy Austin working there was the man he helped me out…read moreand made good game recommendations for me. Definitely stop in for all gaming related things new and old

Great store! Very help, affordable and excellent customer service. Helped me relive my Guitar…read moreHero days on PS3!!!

I had a great experience at Game Realms, I found them per recommendation from another game store…read more They were able to fix my Gamecube within 24 hours. The people at work there were very knowledgeable about games and had great customer service. I initially only came in to get my Gamecube fixed (it was turning on but not reading the disc). I decided to check out the game selection while I was there and they had quite a few game titles to select from! I ended up buying a new game too. For the quality of the service and the time it took to repair my console, I highly recommend this place. The repair was reasonably priced as well.