Cool little game shop, great rpg and board game selection. Friendly staff and clean space.read more

Games Universe in Mequon: Sellers Beware!…read more I went into Games Universe in Mequon to sell more than 1,000 Pokémon and Magic: The Gathering cards. I was told the cards would be scanned individually and priced at 50% of TCGplayer. That sounded reasonable. Before going in, I personally scanned every card using CollX to get an idea of the collection's market value. CollX estimated the collection at more than $500, so based on Games Universe's stated 50% buying rate, I expected an offer somewhere around $240-$250. After approximately 24 hours, they called and offered me $64. That works out to roughly 6 cents per card. These were not worthless cards. The collection consisted primarily of vintage commons and mostly unplayed cards that had been in my possession for more than 20 years. There were dozens of cards in the $1-$3 range and nine copies of Seething Song that they themselves valued at approximately $11 each, and a Pokémon Blaziken V that I had valued at around $28. When I went into the store to discuss the offer, Conor explained their system in a condescending manner. I started by asking about the nine Seething Songs. He confirmed they valued them at $11 each--$99 worth of cards. At 50%, those nine cards alone should have represented roughly a $50 offer. According to their $64 total offer, that would leave only $14 for the other 1,063 cards. That was when I knew something was seriously wrong and the experience felt extraordinarily deceptive and predatory. If a store tells customers their cards will be individually evaluated and purchased at 50% of market value, an offer that amounts to roughly 6 cents per card raises serious questions. I have been buying, selling and playing Magic for approximately 30 years. I explained that I was the sole owner of these cards and that they had been in my possession for more than two decades. Conor's response was that none of that mattered to him and that he didn't need to "hear my credentials." It didn't need to become confrontational. It could have simply been a conversation about the cards and the offer. Instead, Conor's increasingly aggressive and condescending tone became particularly troubling as it became clear that I was not going to accept what I felt was an attempt to take advantage of the uneven leverage they apparently believed they had over me. Once I decided to take my cards back, and therefore take the potential profit from those cards away from the store, the entire transaction went sour and the interaction became increasingly unprofessional. Conor became agitated and verbally aggressive, making comments I won't repeat here. I took my cards and left. When I got home, I scanned the collection myself using the TCGplayer app. The results were eye-opening: 1,011 Magic cards: $401.26 61 Pokémon cards: $49.83 Total TCGplayer value: $451.09 Games Universe offered me $64. By their own stated 50% buying guidelines, that collection should have generated an offer of approximately $225.54. Instead, they offered me $64--roughly 28% of what their own buying policy would suggest and only 14% of the total TCGplayer value. The numbers don't lie. I walked in expecting a legitimate card-selling experience based on the terms they gave me. I walked out with my cards because I no longer trusted the process. Maybe there is an explanation for their $64 valuation. If so, it should have been transparent and obvious from the beginning. What I experienced was a massive disconnect between the buying process they described and the offer they actually made. If you are considering selling cards at Games Universe, do your homework first. Know your cards' value, get multiple offers, and don't blindly trust a stated percentage of market value. I will never step foot in that store again. I gave Games Universe an opportunity to conduct an honest and professional transaction, and in my experience, they destroyed whatever trust could have existed. For me, that's the end of the story and the end of my business with Games Universe.

Despite the size of the store has quite a large selection of both vintage Newark games and games to…read moreplay

Cool store! Lots of old video games and accessories. Fair prices too. They also have some old…read moreschool arcade games, trading cards, dvds and vintage merchandise in general.

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Growing up in Pittsburgh, I used to love coming to The Exchange. Now I was happy to see that…read morethey've expanded (to be honest I'm not sure which locations came first). The Exchange is the perfect place to find new/used video games, movies, cds, toys, consoles and more! Everything is organized in sections by type of game or appropriate genre of music or type of movie. It may seem overwhelming at first, but it's almost like a library of all things cool. The staff is super helpful. When you want something, you'll need to ask them for help as everything is behind glass and locked so you don't steal- good call on their part. Prices are reasonable for the most part. Some things like vintage games can be a little pricey but it makes sense. I bought about 6 or 7 old video games from NES Super NES and Sega for $38. I think I did well. They now have a rewards program that's free to sign up for so take advantage of that. I love this place whether I'm in Pittsburgh or Chicago. Definitely will make a trip or two every time I'm here.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

Disney Lorcana booster packs are $5.99 MSRP.. this store sells them at $14.. a $8 mark up. Worse…read morethan scalpers. You can get them cheaper on eBay. Dont support stores like this.

Eric at xtreme games is always welcoming, kind and helpful. Is very knowledgeable about disc golf…read moreequipment and is a great resource to new players or veteran players alike. He is kind and patient with children and always friendly. He goes above and beyond when it comes to customer service. I would highly recommend xtreme games for anyone looking for disc golf, Pokemon cards, magic the gathering, board games, and much more. I've used their online catalog many times when searching for hard to find Pokemon cards.

Game Together MKE has the best selection of retro video games in Milwaukee, especially games in…read moretheir original boxes, but their prices are higher than similar stores in the Oshkosh/Appleton/Green Bay area and the offers they make for your items are not as good. During my most recent visit I felt insulted by what they offered in trade for six of my GBA games that Price Charting had valued at $154 (they offered $65 which is only 42% of the value). Just the day before, a store in Appleton offered me $50 in trade for the highest value game by itself (I didn't have the other five with me and only decided to trade all six while I was there). Needless to say, I left with my games and without the console I wanted to trade for, which was also priced higher than at the store in Appleton. The lack of other quality options in Milwaukee dictates that I can't completely rule out going to Game Together MKE again and that's probably why they price things the way they do. I wish there were other options in Milwaukee or that they treated their customers with more respect.

I had heard good things about Game Together MKE, and was excited to find a place that specialized…read morein video games, because I couldn't find anyplace else like that here in Milwaukee. Me and my brother both were excited about this, and so we went together one day to check it out. I would say they had a pretty cool selection, however that is about where the positives stop. My brother noticed one of the limited edition N64 controllers (jungle green if you must know) paired with a regular N64 console behind the front desk. My brother was ecstatic about this, as he has a jungle green N64 but does not have a matching controller for it. He asked if they would be able to separate the jungle green controller from the regular N64 and he could purchase the controller itself. They said they wouldn't be able to do that. We thought that was kind of ridiculous since they had other normal n64 controllers they could've paired with the n64, but whatever. I ended up purchasing a Batman game for the Sega Genesis as well as a Sega Genesis Controller, and my brother purchased a copy of Frogger for the Gameboy color. When I got home, I immediately tried to play the batman game, and it wouldn't boot. I pulled it out and cleaned it, noticing that the connector pins were filthy and obviously hadn't been cleaned by the business before they put it on the shelf. After cleaning, it booted fine. I then tried to use the controller. The controller, also, did not work properly, and half the buttons felt sticky. I opened the controller and it very clearly had had some sticky liquid spilled into it at some point. Even after cleaning the controller still did not function correctly. This isnt really my experience nor my purchase, but I thought I should note that my brother's frogger game was also filthy and even after cleaning still did not boot. There is clearly terrible quality control at this business, and they don't actually test or clean their equipment/games before selling them. I will not be returning to this business.

Looks like I had the opposite experience of other reviews today. Great staff! Larry was incredibly…read morehelpful, as well as the other two associates. They not only worked together to help me get what I wanted, but also greeted every customer and helped them simultaneously.

Line was so long. Won't say it's the workers fault because she claimed to be the only one there…read more(which I believe) and that's on the corporation. BUT, the wait time would've literally took over 30 minutes. There was about 5 people in line and it took over 12 minutes to get through the first person. All I was gonna do was ask if they had madden 27 but I couldn't. The worker didn't seem too happy so I didn't wanna just ask. I left, and now I will be doing a madden 27 pickup order from target. Furthermore, the whole store is unorganized and the game selection was... meh. Will give praise for the fact they had tons of pokemon stuff though.

Several employees working not doing anything but talking to their coworkers. Store was dirty and…read moreunorganized and the bathroom was filthy. I do not recommend.

Amazing place that gives you that early 2000s feeling blockbuster movie night used to. Great place…read moreto buy and sell video games and electronics as well