Went in the other day to check out some low-end computers. Abdul, he's on your right when you first…read morecome in. What a pleasure to work with. We ended up walking out with an ASUS laptop with the understanding that we could test it out at the house with programs we were questionable about. If we didn't like it we could bring it back with no questions asked. We took it home. It was as expected; We installed said programs. They did not work. I called Abdul in the morning. I explained to him the situation and he invited us back to the store. I got my money back with no questions asked. He s real quick to listen, offer suggestions and really work with you financially to reasonably get you what you wanted. In the future when I'm looking for anything in this realm I'll be calling Abdul first. Come check him it.

I went in and bought the iDroid and after using it I no longer wanted it because it kept freezing…read more So when I went to take it back they didnt want it because I have over 7 days and they wrote up a receipt that I never got. So they gave me my money once I pointed out the fact that they still had the 2nd receipt. Also they do a 25% restock fee meaning they charge you 25% of whatever you bought to take it back. But they tried to run a scam on me when I said the phone was messed up, they tried to hide that 2nd receipt so that I didnt see it and the never told me about the 7days or the 25%. THEY ARE SCAMMERS!!

I've never written a review before. But it is very rare that you come across a establishment that…read moreis this impressive! Kudos to Darby pawn shop!!!! I believe the boss is a musician, wow. The number two is just about as knowledgeable as the boss is in any other subject And talk about nice and gentle men. None better! They have my business for the rest of my life!!!! God bless you and thank you !!!!

The owner of this shop is ridiculous he say one thing and does another. I taken my Sony A7iii with…read morean $1,000 lens attached. I was given $500 and told i need $575 to pay to get it back. I was told if i dont have the funds on due date i can come in and pay $75 for extension. Sometimes they give me 3weeks to come back and sometimes 4weeks. For the last 5 months I been paying $75 to extend my time. Last month he told me I had to June 22 to pick up my camera. So i always ask for something in writing they never give it to me im always told sir your good we have it written down. So i write reminders in google calendar before i get in my car because it just seems weird i get no copy of receipt or anything... On the 21st of June my phone beeps...its the reminder to pay for another month....So i say to myself maybe i can go now and pay the $75 but it was closing time.... So i called and said my camera is due tomorrow i was tryn to make it today but i see u guys close at 5:30pm so i be there in the morning to pay another $75. So he says what are u talkn about.... I repeat my name and my camera so he says hold...owner comes back on phone and says we pulled your camera on the 16th its sold already. So i said see this is why i always asked for something in writing because i had a feeln u guys would try something. I said sir i was told i have until June 22nd. U told me your going to give me a couple extra days because i been so ploite.... Now u telln me u sold my camera... He says i didnt say i sold it i said i pulled it. So i says sir any other pawn shop calls or notified the customer before their merchandise is sold... He asked who does that? I said Lou's Pawn shop does it because they done it to me....He says well im not a pawn shop i only pawn jewelry electronics i buy and the customer has to buy it back....So im like thats weird ya business name is Darby Pawn but your not a pawn shop....so he asked me what made me call on the 21st if the due date is the 22nd. I said sir my phone just reminding me to pay on camera tomorrow. I have it set to alert a day before and 2pm the day of. So it reminding me but its already 5:20pm i was gonna try and come today but u close in 10mins no way i can make it. Beings that i already feel skeptical i always call u guys ahead if time. So where going back & forth on date so eventually he says give me ya number and I'll check around my other stores....so I say ok sir......Today he calls me at 1:33pm and says Jameel i say yes he hangs up. I call right back someone answers i say hello someone jus called and ask for me and hungs up..... He says yes it was me im the owner.... He says Jameel I have your camera... He says u know no one is perfect i made mistakes before and I could have told u the 22nd and wrote something different...He said i was telln my guys Jameels a great guy he comes in he's respectful he keeps his word so his camera is here he can pick it up......So i say thank u sir I will be there today with $575 to pick up my camera. He says no problem....I called back at 5pm and say this is Jameel I be there in exactly 8mins he says ok......I arrive with $575 I see my camera box sitting on his counter....So some short beer belly guys walks up and says let me see ya phone.....from that point i knee its something shady going down. I said sir u just called me and apologize and said u not perfect ppl make mistakes. So he says no one called u.....im like yo are u serious so short beer belly guy asked each employee did u call him they all replied no....I said sir someone from this shop called ...then he say it was me im the owner.....So im like why are u playn games u just no one called me...i say the other day u told me u not a pawn shop now i get hear and it says Darby Pawn...so i asked sir what is really going on here because u doing a lot of playn... I said why call me and apologize and say these nice things about me if u gonna scam me when i arrive.....then he says no one called u i said u jus said out ya mouth u called me....the entire time im there im recording because buy this time i realized something shady is going on.... Even his employees were didnt agree what with he was doing to me.....So the short big belly guy that kept sayn he called me then say he didnt call says the only way i can get my camera back i have to show him my calender on my phone....i go to my car first i grab wrong phone so i see my other phone on floor....i grab the phone and started opening up google calendar the short big belly guy standing right in back of me. So i show him june 22th it clearly days sony camera darby pawn.... Then he says i jus wrote that... I said are u kidding me your standing right in back of me and who can unlock there phone because my phone has a code to get to home screen. This is a cheap samsung A20, its not a galaxy 22....Sir it take 10 seconds jus for it to load before u can open any app. So how can i jus write a reminder in 3-5 seconds with u standing right in back of me....

I paid them $3500 because "Alex" said that he could break in my (now) ex's phone. He said it should…read moretake 4-8 weeks and that I would have all access to texts, apps, phone calls, contacts- everything. I was super excited. I checked in after 4 weeks and he said it wasn't ready. After 8 weeks, still not ready. I realized very quickly that he just had excuses. After 5 months of requesting the results, I got frustrated and asked for my money back. He said it would take 4-8 weeks for my refund. And believe it or not, I waited patiently. Then after 8 weeks, I got frustrated and called yelling. He then said that there were some issues, he was sorry and he needed more time. It's literally been 10 months since I gave this company my money and I have only received $250 back as a refund with promises that he will refund me piece by piece until I receive all of my money. In the past few months, all he paid back was $250. It's crazy. I was scammed and it's sad that I was dumb enough to believe it. DO NOT BELIEVE THEM no matter how convincing it seems. I threatened to call a lawyer and he told me that I would be waiting even more months if I did that. Ridiculous.

Great local store, with lots of good products that are hard to find anywhere else, purchased my…read morehome security system here and had them do the installation and set up for me, they did a very decent job, with no wires hanging, and no cameras pointing in the wrong direction, all together, very professional and polite people.

I went there today with my son's and my son cannot live without his PlayStation I am so…read moreappreciative PlayStation five the people were very very nice. They told me to come back in two hours and they can see if they can fix it. I went back they fixed it and did extra things to the system. I really appreciate them and I was so happy because he cannot live without his PlayStation five

Worst place to do business . They don't even have a return policy . They Might aswell sell their…read morestuff at a signal without a receipt . Job requirements there is to be a con artist I guess. Bcuz once the sale is done the nice kind sales people turns into rude and aggressive. Do urself a favor n shop somewhere else so u don't meet the devil...The Guy who tries to fix stuff in the name of repair . What a joke

This store always has the best customer service, But Michael…read moreWenrich was the absolute best yesterday. After many frustrating hours on the phone with Verizon I walked into the store and within 10 minutes he had figured out the issue and was remediating it for me. He also helped lower my monthly bill. I cannot say enough great things about him and this store. I was minutes from switching providers before Michael was able to save the day

This is my local store about a mile from my home. I have always had good customer service there and…read morethis week was no exception when I went in and Evan B. helped me with a new phone. No pushy salespeople-just honest representatives who helped me with all aspects of a phone purchase. I didn't even buy the newest phone so I appreciate when people are still conscientious even when I am getting an older cell phone option - Evan still helped transferring data and explaining all the new features of the phone.

I recently wrote a review about my frustrations with customer service at Eileen Fisher. But I must…read morecorrect it by saying that in the end, I received exemplary service. I think that the salespeople at the store need to be informed of the policy when a defective item is sold from their store and the return requires shipping, which should be free. When I called the 800 line, the response was swift and the store followed through on issuing a refund immediately. It was clearly a misunderstanding on the part of people who were trying to do their best. I love all of the clothes I bought at the store and would shop there again.

My Mom bought a bunch of overpriced crap from this store and decided to return an awful gray turtle…read moreneck and sweat pants. I went with her because I wanted to go to the Farmer's Market in Suburban Square. From the moment we walked in, the two white women working stared at us and began to whisper. My Mom didn't see anything she wanted to exchange her items for, so she asked for a return. The old white woman (Nicole) asked my Mom for her zip code despite the fact that she had a receipt. Nicole could barely complete the transaction due to her poor computer skills. My sister and I called them out on their racism and micro aggressions. Nicole actually tired to walk behind us as we were leaving in a threatening manner. She also referred to my sister as "sir" and misgendered her twice. Luckily, she stopped herself. These store employees at these faux fancy spots need to get it together. You're a clerk at a damn store trying to be racist. Please.

OMG!!! Beware of Yankee Candle.com when ordering. I tried to place an order on Monday morning. When…read moreI completed the order and went to checkout, the website stated that there was a problem with the website and that my cart was empty meaning that there was nothing to be charged. So, I tried again and low and behold the same thing happened. Well, I checked my email and all of a sudden two orders were received and my account charged twice for nothing "being in my empty cart" Beware of this scam and check closely for what Yankee is charging you. Their customer service reps lied to me over and over and the their story kept changing on how they were going to correct this. They gave me a credit on one order and then recharged and took the money back? What is wrong with this whole picture. And trying to talk to someone that one can barely understand is even more frustrating. Yankee, do not order from them unless you want to spend hours, for me it has been 4 days, well over 20+ hours of lies and scamming and having to repeat the story each time and I spoke that least 17 different people all who just "play" stupid. What happened to the customer being right especially when no customer service rep is held accountable for what they tell consumers...Extremely poor service with no integrity or ethics!!! Just beware. Linda Fraim

The people here are pretty informative if you have questions…read more However, I'd say this is more a store where you need to ask if you can't find something, buy it, and leave. The more time you spend looking, the more antsy they get. I usually find what I need pretty quickly and the one guy always knows me when I come, so that's a plus.

Not a lot of staff to help you out. But when you are lucky and find someone, your most common…read moreresponse would be "we don't have that in stock at this store" At least that is what I experienced multiple times.

Came to this location and wish I could remember the associate that helped me because he was a total…read moresweetheart and saved the day!!! I was in this store for at least an hour and no one told me that it was 35 % off your purchase of regular priced items for card holders. When I was checking out, I began to decide what I was going to put back as I had nooooo plans to spend over $200 in BR that day. But then he walked over and asked, are you a card holder? YUP!!!....and the rest is history!! That's what some folks get for assuming! Wish I knew his name so I could shout him out!!!