Plenty of retro and modern games if that's what you're looking for but the people running the store…read moreand the employees are dishonest and will undersell you on your trade ins. Went in 5/27/25 to trade in some collectible figures for a PS2 I was looking at, after ab 30 minutes of waiting for an appraisal the staff comes back and says my figure is worth 192 on a trade for IN STORE CREDIT (w/ 20% added for trade in Tuesday's) not knowing the true value of what I had at the time, I accepted the trade and ended up buying a PS2, memory card, warranty, and 2 PS2 games as well which ended up costing me ~300 in total; despite having a figure worth 4-500 I was given a fraction of what it was actually worth and ended up OWING them money. They then claimed that I need to remember that "they are a small business so ‍" What VGH failed to realize is that I had NO issue trading the item in to them since WITH the money I got from the trade I was going to immediately spend it back at the store meaning they would only stand to have made money on our transaction. The issue I have is VGH pulling an underhanded move like this then turning around allowing me to then spend more of my money in store (when my trade-in value was never met in the first place). TLDR: VGH lost a potential returning customer who would have given significantly more money to this company in time than what they got by cheating me out a SINGLE collectible figure. EDIT: I was also given a 3rd party PS2 controller when I bought my PS2 which is a laughable business practice.

The racist undertones were apparent once we walked through the door to return a single game…read morecontroller that was purchased less than 24 hours as first time patrons. We received a humiliating lecture in not reading the receipt which has 8 different store credit policy that makes no sense considering this store appears to be a small vendor that relies on thr community to keep the doors open. But the icing in the cake was the store manager I believe, he didn't announce his role, slipped out of his mouth that most niggers can't read as the cashier was preparing the cash back return for the item after saying he will allow it this one time. I guess he decided to break his own policy that is written on his receipt of no cash back returns - only store credit by how huge my eyes got when I heard the horrible word come out of his mouth. I will never return and I feel sorry for the African American male store cashier that works there for his calm and kind demeanor is what made me purchase in the first place. I will also be reporting this place to the BBB as well, maybe I don't know how to read how to make sure racists store receives reviews that hurt them just like they hurt their customers.

They know there systems for sure. They buy and sell used systems at a good price, need system…read morerepairs they do that also. If you are looking for a new release game or want lightly used game there the place to go. Check them out as they have four or five locations.

This place is absolute trash when it comes to consoles. I bout a ps2 in 2023, and had to replace…read moreit due to bad disc drive. Everything appeared fine since I got the replacement, until I just opened it up post-warranty for cleaning and to check integrity of heatsink paste.... The replacement console they gave me was FULL of dead roaches and their feces, dust, and the av port was rusted. I keep my consoles in a humidity-controlled room, the rust came with the console, so did the dead roaches. I don't know how that passed any qa, or the original defective console for that matter. The prices are cheap, but going somewhere else would be advised. This place has gone downhill bad.

It's becoming harder to find a table at the cafe due to the amount of unhoused people who loiter…read moreall day at the tables. While I was in there, the cafe manager had to tell a girl that she had to stop sleeping at a table and that it was the third time that morning she'd had to wake her up. It was 11am.

I go to this Barnes and Noble a lot and I am never disappointed. Their selection is always great,…read morethe store is always clean, and the workers are always helpful when I ask but when I just want to browse they leave me to browse which is something I really appreciate. I do want to shout out one worker in particular, I never caught her name but a man had come up to my husband and I asking us for money and she quickly saw the situation and pulled him aside and diffused the situation. She didn't kick him out and made sure everyone was comfortable in the store and I really appreciated that. I also love how the Starbucks in this location is so open and there are so many tables where I can get some work done or just sit comfortably and read. The baristas at the Starbucks are also very good and they have never once messed a drink up. Definitely my favorite Barnes and Noble in the are.a

This is my favorite second-hand media store in the entirety of Virginia Beach and I cannot…read morerecommend them enough! The employees are some of the kindest, professional, welcoming, and charismatic people I know, the store is always clean and organized, the prices are all very reasonable, and their selection DVDs, CDs, vinyls, books, and more are all fantastic and make me feel like I'm always finding int something new for my collection. I've been going there every week for months and I honestly can't praise them enough.

My husband and I love this store. They have a large selection of new and high quality used books as…read morewell as some toys and nicknacks. The store is large, bright, and neatly organized. The staff are very helpful. They are very selective about what they buy, so keep that in mind if you try selling your used books there.

I haven't been to an FYE in forever, almost forgot about all the cool items they carry. They have…read morefun t-shits, records, cd's, snacks, snack boxes from other countries, funny socks, dolls, puzzles they have all the things. I espouse love their selection of Nightmare Before Christmas, Strawberry Shortcake, Care Bears and Hello Kitty.

I honestly thought the store went extinct!!!…read more I used to live FYE as a teen I'd come browse cds for hours listening to everything from Hansen to AC/DC to spice girls or even the newest Christian rap they had everything and these really cool headphones you could wear to listen I bought my first ever cd here well a different location but same store I think it was **NSYNC but it was an upgrade from my billy ray cyrus cassette id outplayed lol Now fye is a little different you have movies like dvds which have become endangered it seems and even a small music selection But nowadays they specialize in fandom products like collectible figurines and themed drinks from Back to the future and popular anime's They also have hard to find candy and treats and even giant gummies They have shirts and stuffies definitely a place to find gifts for everyone It's a mix of nostalgia and fanboy overall still a fun experience

Walked in on a slow Thursday night in November. A manager and female sales person were within…read moreeyeshot of the door and neither greeted me . Strike one. Less than a minute after I walked in another customer came in, was greeted, was given the run down of items on sale, and offered to have a dressing room set up. Strike two. That customer looked uncomfortable with all the fuss and attention and chose to walk the store quietly and subsequently left without purchase. In the next five minutes I was there, every person who came in was greeted or some other contact was made. There is only ONE obvious difference between myself and the others that came thru that door. Piss poor behavior in 2017. I dine and shop in this area frequently and have never had an issue until now. I had several items that I would have purchased but I chose to walk out and spend my money elsewhere. I will however let every professional woman I work with know about this experience.

Amazing and friendly staff, I always have a consistent experience with this store. Always offering…read moregreat sales and helpful advice. There's a reason this store survived unlike most of the stores around it because they are doing something right!

This review is for Maggie, she is so friendly, genuine and helpful. My boyfriend and I made…read moremultiple trips to multiple trips to different jewelry stores trying to find the "right" ring. The first one we looked at with Maggie continued to be our favorite after going to multiple places. We waited on the ring and it ended up being lowered by $500. She made sure we got the correct price despite the ring showing a different price on the tag. Maggie made sure to show us rings that are within our budget, other stores would show us rings double or triple our budget. She really took the time to make sure we maximized what we could get within our budget. In addition, she thoroughly explained the lifetime warranty, upgrade program, and the quality of the ring. All sales aside, she took a genuine interest in our story, which other stores did not do at all. After the first visit, and telling her we weren't buying that day, she still talked to us for a while after to get to know us. I definitely recommend working with Maggie- she is the best!

So last week right before Black Friday, I went into Reed's to get a Christmas gift for my…read moreboyfriend. I dragged him along after we received mail about their sale. We spoke with all the associates there and they were very helpful and knowledgeable about their programs and available stock. Of course we left with way more than we intended on buying but their sale was killer! We had such a pleasant experience shopping on such a hectic day. Definitely will be back.

Quick, reliable service conveniently located. Techs are on site and some repairs are back the same…read moreday. For more involved repairs they will get the process started by shipping to the repair location for you..

Brought in my Xbox One X for a free diagnostic, seems they made the motherboard worse after taking…read morethe system apart, couldn't even log into my account and it kept freezing on the menus. I assumed afterward that this is why the diagnostic was free, making the console perform worse on purpose just so I had to pay more. It also didn't help that the manager just "guessed" the problem after a whole week of waiting for results after I dropped off the console. "It's either the disc drive or the motherboard". I'm not gonna pay for both if they can't even find out what the deal is. Whenever I turn on the Xbox now I'm either met with a black screen or a "new sign in" that freezes once I click on it, it was never this bad before I brought it in.