Great selection selection friendly knowledgeable staff good prices if your looking for harder to…read morefind newer titles this is the place

I recently went to this establishment for the first time last week, and returned because I had a…read moresmall issue. The issue was not a big deal, almost expected, but what was not expected was how much the employee was able to help. Feels great to finally find a game store that still cares more about the customer than ripping off normal people. These guys are great and the prices seem pretty reasonable, especially compared to other places. I don't know if he was an employee or the owner, but I just wanted to thank Tommy for helping me on both of my visits and made me feel like I found a new game store to call home.

I never write reviews but thought the community should know. I've been into Pokémon cards for quite…read morea while, so I was excited to take my girlfriend's kids to this shop for their very first pack-opening experience. Unfortunately, the visit was disappointing from the moment we arrived. The storefront looked boarded up with wood covering much of the exterior, and it was so dark inside that I honestly couldn't tell if the store was open. Once inside, my girlfriend's son politely asked the employee behind the counter how much a pack cost. The employee responded with, "I can guarantee it's more than you have in your wallet." I was shocked by how rude and dismissive that was, especially toward a kid. That's not the kind of welcome I would expect from an employee. I then told him I wanted to purchase three Prismatic Evolutions packs. He looked at me and said, with an attitude, "You know they're like $20 each, right?" I told him that was fine, but the interaction left a bad impression. What should have been a fun and memorable experience for the kids turned into an uncomfortable one because of the poor customer service. I spent $100 on 6 packs of cards and i was going to buy more cards but didn't want to give them anymore business. I won't be shopping here again and cannot recommend this store based on my experience.

Since the staff change a few years ago, it's gone downhill in terms of customer service and who…read morethey cater to.

I have been a customer of The Launchpad for roughly fifteen years. My first visit was when I was…read moreinterested in reading comics again, and I would purchase several titles. More recently, a friend has gotten me into Magic: The Gathering. Along with comics, The Launchpad sells a wonderful selection of Trading Card Games, and accessories, at great prices. The owner is always pleasant and answers any questions I may have as I learn Magic. I highly recommend this shop for all your comic and TCG needs.

This place is the best for cards and accessories. The owners and the people working there are…read morealways up to date with cycle of cards. Pokémon and magic. Prices are normal and the atmosphere is chill. Friday night magic as well as Dungeons & Dragons.

I was there on Valentine's day in the evening, the guy on shift had the worse customer service 0…read more patience . He seen so annoyed when asked a question .We had to walk away , I wouldn't give this place a penny of my money.

Came in this afternoon tried to trade my controllers in as the offer says and the employee was…read morecompletely rude ignored me and my buddy and would get on his phone after it buzzed completely cutting us off, if you guys want to go to game stop don't choose this one.

I've had a really nice interaction with one of their employees. That being said, recently there was…read morean employee with a goatee that was one of the most condescending people I've ever met. Making a joke about an 9 year old Nintendo game being full price was met with immediate hostility, as if the employee worked for Nintendo itself. He told me that the price would never drop and it shouldn't, so I should just accept it. What a jerk. I'll buy it online for $10 cheaper, as much as I like to support local employees, I don't want to support a store that hires aggressive staff.

Owner is obviously holding items and selling them on the side. Had a sign up saying Pokemon cards…read morewere sold out. I walk in there and the mangers friends causally walk out with a couple bags of cards. I walked in there for a Pokemon code not for cards and everything was sold apparently sold out. Also know a guy who's friends with him and has told me he holds games for him as well.

Just the off chance you're African American and is interested in looking for comics at this…read moreestablishment, I would kindly recommend you go to Al's Comic Book shop on Miracle Mile. When I entered the store, the person behind the counter immediately questioned me on why I was coming in the store today. I replied, by stating I wanted to browse. Honestly I see this comic shop a lot and never had the time to come by and I wanted to check it out while waiting for my order to be ready at Best Lumpia. The shop owner then asked what I was interested in, I told him my husband really likes American comics and then I was going to tell him that I am more into Anime/Manga, but I never got the chance. He stopped me in the middle of my statement when he noticed I had my purse on me (which was medium sized) and told me I would have to leave it on the front counter if I wanted to look inside his store. Now, when I say that I know he has the right to say that, (especially since it's off Thorton Rd. and in Stockton)... the whole thing just gave me the "ick". It was such a turn off. I responded by saying "okay" and then left. Going forward I plan to stick to Al's Comics, Barnes & Noble and Amazon.

This place is craptastic…read more Everything is over-priced by a massive amount, the whole store is pretty messy and feels like a garage-sale, the employees are rude and overbearing, and they have the most poorly-run Magic (trading card game) tournaments I've ever seen. They have a selection of comic/game figurines that have been sitting in the store for years, untouched, because of how overpriced they are, same with their old used videogames. They charge $30 for $10 card, as an example. They have no bathroom, yet host 30~person 4 hour tournaments. Every other store I've gone to for tournaments allows food and drinks, yet the owner here will always tell you to take it outside, yet they sell snacks and drinks inside. What the fuck? Poorly organized, haphazard, unprofessional, and downright incompetent is how I would describe it all. Avoid it, you'll be so glad you did. Any online retailer or other local game store is about a million times better.

The people here are always honest and kind! I love the way they treat me and give me fair prices…read moreand I feel like supporting a small game store is more important than supporting big chains.

Omar installed screen protectors for my new iPhones. He took extra time to meticulously clean each…read morescreen and professionally applied the screen protectors. They are perfectly centered and there were no air bubbles and no bumps from dust particles! That's perfection I appreciate because I couldn't have done as good myself. Omar also offered a good price for my old iPhones, but gave me even more in trade.

So much fun!! Jamie & her husband were amazing with the kids, helping them, giving suggestions &…read morekept the gaming truck nice and cool on one of the valleys hottest days ever to have a party! We got to pick our sons favorite games to play & they make sure to ask about any restrictions prior to letting the kids play anything that we didn't pre-select. 10 out of 10 would recommend to anyone and pricing was perfect. Thank you guys!

From the owner: Where fun rolls right to your doorstep! Whether at your residence, the neighborhood park or your…read morefavorite pizza parlor, the Rolling Gamesters Game Truck can deliver hours of fun almost anywhere. The party comes to you!