Really good customer service from the guy at the front counter. Only problem I have is these guys…read moreare no better than GameStop. They sell games at ridiculous prices but will give you penny's on the dollar for your games and or console. Which is fair as they have to make money but you would expect some of these stores to compete with GameStop when in reality they might even offer you less.

The selection is insane! From old nintendo consoles, 3ds games, accessories and soooo many games!!!…read morePs5, ps3, xbox360, you name it, they got it! This place is super cheap, customer service always great! Sometimes the hours aren't accurate but life happens, just come back another time.

Great selection selection friendly knowledgeable staff good prices if your looking for harder to…read morefind newer titles this is the place

I recently went to this establishment for the first time last week, and returned because I had a…read moresmall issue. The issue was not a big deal, almost expected, but what was not expected was how much the employee was able to help. Feels great to finally find a game store that still cares more about the customer than ripping off normal people. These guys are great and the prices seem pretty reasonable, especially compared to other places. I don't know if he was an employee or the owner, but I just wanted to thank Tommy for helping me on both of my visits and made me feel like I found a new game store to call home.

Since the staff change a few years ago, it's gone downhill in terms of customer service and who…read morethey cater to.

Great shop. The staff is always helpful and knowledgeable. They have many cool events almost every…read moreday.

I have been a customer of The Launchpad for roughly fifteen years. My first visit was when I was…read moreinterested in reading comics again, and I would purchase several titles. More recently, a friend has gotten me into Magic: The Gathering. Along with comics, The Launchpad sells a wonderful selection of Trading Card Games, and accessories, at great prices. The owner is always pleasant and answers any questions I may have as I learn Magic. I highly recommend this shop for all your comic and TCG needs.

This place is the best for cards and accessories. The owners and the people working there are…read morealways up to date with cycle of cards. Pokémon and magic. Prices are normal and the atmosphere is chill. Friday night magic as well as Dungeons & Dragons.

I was there on Valentine's day in the evening, the guy on shift had the worse customer service 0…read more patience . He seen so annoyed when asked a question .We had to walk away , I wouldn't give this place a penny of my money.

Came in this afternoon tried to trade my controllers in as the offer says and the employee was…read morecompletely rude ignored me and my buddy and would get on his phone after it buzzed completely cutting us off, if you guys want to go to game stop don't choose this one.

I've had a really nice interaction with one of their employees. That being said, recently there was…read morean employee with a goatee that was one of the most condescending people I've ever met. Making a joke about an 9 year old Nintendo game being full price was met with immediate hostility, as if the employee worked for Nintendo itself. He told me that the price would never drop and it shouldn't, so I should just accept it. What a jerk. I'll buy it online for $10 cheaper, as much as I like to support local employees, I don't want to support a store that hires aggressive staff.

Owner is obviously holding items and selling them on the side. Had a sign up saying Pokemon cards…read morewere sold out. I walk in there and the mangers friends causally walk out with a couple bags of cards. I walked in there for a Pokemon code not for cards and everything was sold apparently sold out. Also know a guy who's friends with him and has told me he holds games for him as well.

Just the off chance you're African American and is interested in looking for comics at this…read moreestablishment, I would kindly recommend you go to Al's Comic Book shop on Miracle Mile. When I entered the store, the person behind the counter immediately questioned me on why I was coming in the store today. I replied, by stating I wanted to browse. Honestly I see this comic shop a lot and never had the time to come by and I wanted to check it out while waiting for my order to be ready at Best Lumpia. The shop owner then asked what I was interested in, I told him my husband really likes American comics and then I was going to tell him that I am more into Anime/Manga, but I never got the chance. He stopped me in the middle of my statement when he noticed I had my purse on me (which was medium sized) and told me I would have to leave it on the front counter if I wanted to look inside his store. Now, when I say that I know he has the right to say that, (especially since it's off Thorton Rd. and in Stockton)... the whole thing just gave me the "ick". It was such a turn off. I responded by saying "okay" and then left. Going forward I plan to stick to Al's Comics, Barnes & Noble and Amazon.

This place is craptastic…read more Everything is over-priced by a massive amount, the whole store is pretty messy and feels like a garage-sale, the employees are rude and overbearing, and they have the most poorly-run Magic (trading card game) tournaments I've ever seen. They have a selection of comic/game figurines that have been sitting in the store for years, untouched, because of how overpriced they are, same with their old used videogames. They charge $30 for $10 card, as an example. They have no bathroom, yet host 30~person 4 hour tournaments. Every other store I've gone to for tournaments allows food and drinks, yet the owner here will always tell you to take it outside, yet they sell snacks and drinks inside. What the fuck? Poorly organized, haphazard, unprofessional, and downright incompetent is how I would describe it all. Avoid it, you'll be so glad you did. Any online retailer or other local game store is about a million times better.

Omar installed screen protectors for my new iPhones. He took extra time to meticulously clean each…read morescreen and professionally applied the screen protectors. They are perfectly centered and there were no air bubbles and no bumps from dust particles! That's perfection I appreciate because I couldn't have done as good myself. Omar also offered a good price for my old iPhones, but gave me even more in trade.

I would highly recommend my friends and family to go to this SPOTTTTT!!! They have been nothing but…read moreamazing very sweet! Love the customer service! The prices compared to a lot of other places were the BEST!!! They took good care of me! I would definitely recommend everyone to go there for all your needs! Check them out!

So much fun!! Jamie & her husband were amazing with the kids, helping them, giving suggestions &…read morekept the gaming truck nice and cool on one of the valleys hottest days ever to have a party! We got to pick our sons favorite games to play & they make sure to ask about any restrictions prior to letting the kids play anything that we didn't pre-select. 10 out of 10 would recommend to anyone and pricing was perfect. Thank you guys!

From the owner: Where fun rolls right to your doorstep! Whether at your residence, the neighborhood park or your…read morefavorite pizza parlor, the Rolling Gamesters Game Truck can deliver hours of fun almost anywhere. The party comes to you!

April 6th I decided to trade in my xbox 360 and all my games and accessories, due to the fact the I…read moreno longer play it. Plus, all the games that I do play I have on my PC. I traded everything in and I end up buying a Wii-U for my stepkids. I got home and showed the wife the receipt from my transaction. She noted that she didn't see the xbox on it and that I didn't get credit for trading it in. So today (4/11/13) I contacted GameStop regarding this. One person checked the receipt, and agreed that I hadn't gotten credit for it. Looking in the back room, she didn't see my Xbox, and said she would check the security footage. She checked the video and didn't see me trading my xbox in. I made a call to the regional manager and speaking to him, I was forced to resort to a few threats of lawyers and law enforcement for theft and fraud. He informed me that he would call the manager of the store. I again get a call back saying the video shows me not trading a xbox. I demanded to see the video for myself, I was given the okay to view the video. On my way to the store I get a call from the store manager, Alex. He said that they did make a mistake, that they have my xbox and asked me to come down to the store so they could fix the problem. I arrived at the store and due to the promo going on I would get a little more cash out of the deal. Also for my trouble they are throwing in a free game. I get my new game and then I end up buying a game for the wife too. I am very satisfied with the outcome and the great service that I got from Alex. A mistake was made, yes, but they end result is that I am a happy customer and I will return to this GameStop every time I want a new or used game.

Great customer service and the staff was helpful,and patient and considerate,the employees knew…read moreexactly what game and accessories I needed