Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

This is definitely one is the worst experiences I have ever had when dealing with a business. I…read morebrought in my PSP for a simple repair since it's my childhood one and I want to play it again. I gave them the PSP in the end of June. They told me it should be 1-2 weeks, which is fine. I come to pick it up, they tell me it's on our desk next to be repaired, told me to come back in 3 days. I come back and they tell me the same exact thing. I'm now in August and feel like I'm getting played. Do not come to this place of buisness for any of your needs, just go somewhere else and save yourself the time and energy.

The service was quick and efficient. They have an amazing variety of games to select from and many…read moredifferent systems. The selection is phenomenal. It can be difficult to locate video games that are rare, my only con is the price points for the video games are pretty high. I snagged a few games for my collection and will definitely be back to purchase more. The employee who assisted was kind and answered all of my questions. Go buy some games, cheer

My experience with Retro Game Trader left me more concerned about how the store is run than the…read morecondition of any single item. From the start, interactions with the owner felt inconsistent. Listings described items as "mint" or "like new," but what I received didn't match those descriptions. When I reached out, the responses were vague and shifted depending on the question, which made it difficult to get a clear resolution. What stood out most was the lack of transparency. Basic questions about sourcing and condition grading were met with unclear answers, and at times the explanation seemed to change. As a buyer, that creates a level of uncertainty that's hard to ignore--especially in a market where condition and trust are everything. After this experience, I took a closer look at other feedback and noticed similar concerns about communication and consistency. Even if each case is different, the overlap is enough to raise caution. A business like this relies heavily on trust between the seller and the customer. Right now, based on how this was handled, that trust just isn't there for me. I'd recommend being very thorough--ask detailed questions, document everything, and don't rely solely on the listing descriptions. If you need proof, his name is LANCE KRAFT and there are numerous reviews of this mans character, or lack there of... https://badbuyerlist.org/buyer/f0af05e5bd73adcfd1505f7c

After reading some negative reviews and striking out at the local Pokemon vending machine, we…read moredecided to try our luck at Packsmith, and lucky we did. They were selling some zygard collection boxes at retail and we snatched those up! Also 6 packs at retail also!? Sure. There were some things that were market but what do expect? They didn't have shelves of sealed Costco product so I was happy and willing to spend my money here. Happy we did, ripped some great packs from here. Small collection of loose bulk but a large arrange of things. Day 1 was busy, lots of staff, lots of customers; day 2, no staff, back log of customers, but the staff that was there was hustling. Worth the stop if there's a new drop. Enjoy!

Staff was friendly and helpful. Wide selection of Pokemon card singles and sealed product. Will be…read moreback again!

I tried supporting this local shop, but after what I saw, I won't be back. Watching a kid get…read morecharged $50 for a two-pack item with a $14.99 MSRP was enough for me. That's roughly $25 per modern pack--for cards that aren't vintage, scarce, or anything remotely special. There's a difference between running a business and shamelessly exploiting hype, and this shop clearly knows exactly what it's doing. That's not "market pricing," that's blatant price gouging aimed at the people least likely to know better. Card shops are supposed to build community and help grow the hobby, especially for kids. Instead, this place feels more interested in squeezing every possible dollar out of excited young collectors and their parents. It's hard to call yourself a community shop when you're pricing families out of the hobby. If your business model depends on overcharging kids and parents who don't know better, that says everything people need to know. Even their video games are priced way more than even EBay prices.

So today I had zero plans on going to SideQuest games. I follow them on instagram and they had…read moreposted Pokemon cards for sale. They had multiple cards I was interested in so I get ready for my 40 min trek, head over there, walk in and see the cards I wanted ON DISPLAY with price tags and everything. So I tell them I'm interested in a few cards and I'm told "oh I need to look at all these cards again."...so I wait around for 15 min just to essentially be told nothing they went out of their way to post on their instagram was for sale.... So I dragged my one year old son on a 2 hr trek for literally nothing. Will not be returning to this store ever

Used to be GameStar. Now goes by "Game On! Play On!". For the fact that there aren't retro video…read moregame stores on every corner these days, I will absolutely be back to give this place my business! They carry video games from most consoles from the past 30 years, the consoles for the games, Lego sets, funko pops, and more! Keep in mind they sell what they get so they might not have every game but I got four N64 games I really wanted! During my visit I saw, Sega Genisis, SNES, N64, PS1, Dreamcast consoles and more! And yeah maybe I paid a few extra dollars on some things but it supports local business and hopefully keeps brick and mortar stores like this around much longer. Sometimes you don't know what you have till it's gone people. Ken the manager was incredibly knowledgeable, helpful, and nice! Comparing their prices to Amazon or EBay, they seem to be right in line as far was what they're charging. In many cases actually charging less. Give this place a look!

Only a one-time visitor, but the store was your basic console retail business…read more I am impressed with the store's stock of vintage games and gaming accessories (NES/etc), but it's nothing you can't find at any other cookie-cutter clone-chain gaming store. I was disappointed with the location's apparent lack of Magic: The Gathering singles. One would think that with the HUGE window displays of M:TG artwork/branding that they would have more to offer than your basic booster packs and card sleeves. The store's customer service met your basic standards: greeted, asked if I needed assistance, wished a good day upon exit. I say it's definitely worth a stop if consoles are your thing.

If you're looking for a wonderful experience with video games, whether retro or new, this is the…read moreplace to go to in Portland! The people on-staff are always helpful, and the selection is great! Prices are a little high, but on-point with other places so can't complain.

Awesome little shop in the middle of the action on Hawthorne. Friendly staff, awesome selection for…read morethe size of the shop, and a few dedicated parking spots out front. They have old school games and consoles as well as DVDs, some vinyl and a few comic books. Prices are fair. I brought some old Sega stuff and they gave me a fair amount of in store credit. Check it out for sure! Everyone needs a little nostalgia in their life.

Attitude issues.. business says open and I am here in business hours, but rang door bell and she…read morehad an attitude asking does the sign say we're open? I say it says closed but your hours are 11-7 and she responded back it is our anniversary we're closed like I am supposed to know.. FOOL.. I will not be back to your business

Seriously awesome place for a host of reasons!…read more Their selection and pricing: Honestly, their selection is one of the widest I've seen! Not just in a brick-and-mortar store, but online as well. For a place without a huge physical footprint, their inventory is MASSIVE. If you enjoy retro gaming at all, I can't recommend a drive out their way highly enough! Looking for a hard-to-find game for a discontinued console or the console itself? START HERE (you'll be glad you did, they're super reasonable!). Honesty and Integrity: Some of you may be asking, "Steve, you live a hot minute from Aloha--what dragged you out there?" My saga begins with some ****er who broke into my car over the holidays and stole my Playdate console and my passport. I'd reported the stolen console to Playdate's manufacturer, and they alerted me when someone tried to reset the system. Despite writing back to the purchaser(s) of my console many times, they never heard back. UNTIL SOMEONE SOLD IT TO TAPPER'S. I reached out to Tapper's, who had already been alerted that it was stolen, and they were INCREDIBLY cool about giving it back. I asked how much they'd paid for it, and they responded with, "It's ok, just make sure to let everyone you know that we don't trade in stolen merchandise." (A stance for which I, for one, thank them!) That said, incredibly cool people, a super well-stocked shop, and legit the kind of business that deserves every gamer's support. If not just for a visit, it really is an incredibly cool place!

I go to this place every time I need magic cards or games or systems. If they give you faulty…read moreelectronics, they don't fuss about replacing them if you go back in. As far as customer service goes, they rock. Everyone employed there has great knowledge about pretty much anything in their inventory. They can order something from another store if they don't have it. They're very friendly and helpful. Due to the fact they can migrate stuff between stores, their selection is spectacular. Game guides, accessories, board games, and more. This place owns.

I purchased my son a new to him Xbox in Newport today. The cable the guy gave us wouldn't stay…read moreplugged into the machine. We went into Game Time to see if we could purchase one. He said no, but I'll give you one for free. I was shocked. How awesome was that. My son is now getting his system all set up at our home. We will be back to get accessories & games. Thank you so much. You talk about good customer service!!!! Highly Recommend. A+++++

Awesome selection. Prices are market but they had a lot of hard to find items. Nice to be able to…read moreput your hands on what you are buying.

Great shop, knowledgeable staff, games abound in video, tabletop and collectible card varieties, .read more

Man the guy below me sounds like a real cry baby Anyways…read morenever had a issue here! Great experience!! A+++ CUSTOMER SERVICE Very helpful and understanding

Arrived to a back in 20 minutes post it on the window. Waited about 20 minutes for dude to arrive…read moreand let me and my daughter in. I was wanting to trade in my old ps4 for a pro. Dude told me they has no pros. Okay so I said or a slim or whatever I look towards the area he looked at previously to tell me no pros and in response I get crickets. So I proceed to tell him about my ps4 I know it's not worth much. I tell him it won't take the new update because the disc drive is not working he says it's not working I can only give you 5 bucks. I'm not surprised by this but at this point one would think he would quote me a price for repairs, tell me what ps4s they do have, something. It's clear this dude is not interested in interacting or doing business with me at this point Im just like okay I'll just hold on to it for now until nostalgia makes it worth something dude replys yeah probably a good idea. I could have had the same conversation with the be back in 20 minutes post it note on the door and not wasted my time, or inconvenienced the clerk. I've had good experiences here before but after today I'm done with this place.