Good selection and everything else is good about the store just the workers or owners there are ruderead more

If you're into retro gaming, this is the place for you! There is wall to wall retro games and…read moreaccessories for sale. PlayStation Xbox Nintendo. Anime. Memorabilia from movies and games. This is a one stop shop. The two gentlemen working the there are very friendly and super knowledgeable. I picked up a few PlayStation games at a great price. Definitely stop by and check them out.

Although this is the first time I had this customer service, this is the first time I've seen this…read moreperson. Was not greeted upon entering, was never acknowledged, never asked if I needed help which I did. Waited in line for a ridiculous amount of time for the only person in front of me to finish their purchase, but the cashier and the customer in front of me talked and talked and talked about several topics never acknowledging myself, never apologized for the wait, when it was finally my turn, they never apologized or acknowledge that I had waited nearly a half hour. Almost putting my things down, but didn't want the way to be for nothing. Already frustrated, they were very rude and despite the bad customer service, my son and I thanked him and he didn't say you're welcome, never said have a nice day, nothing. Just completely disrespectful and rude. For no reason. I never complained, but this ruined my day. Had to leave a review. Won't be coming back. whoever was working the register at the 785 W. Herondon Ave. GameStop at exactly 3:40 PM on February 9 26, need to be fired.

I came in to trade in a couple of consoles: PS4 Pro, Switch OLED, Xbox Series S and controllers but…read morethe associates were trying to scam me. With the PS4 Pro, they told me the controller technically passed their computer testing and they even had the nerve to show me that my controller passed all green but I was told that in their opinion the controller had "stick drift" therefore the whole unit PS4 Pro is considered defective and not full trade in value. Then they reviewed my Switch OLED, he started to "clean" the screen using paper towels and not microfiber because he claimed the screen was damaged. Had to call him out on it, and told him it was a screen protector and he was the one intentionally damaging my screen by not using microfiber. His coworker then proceeded to accuse me of giving his associate "attitude". Had to just trade in my Xbox and walk out due to the dirt poor customer service. I went to a GameStop in Fresno and had a significantly better experience. Zero stars if I could.

I read the other reviews, and I can see how everyone's experience might be different, but I came in…read morelooking for retro games, and my experience was great. No one bothered me while I was browsing, which was what I wanted. Good selection (but not great), as several items I saw elsewhere for over market price were not even in their inventory here. I've had consoles for 36 years and I've been a more serious collector for about the last 7-8 years so I know what I'm looking for and I know approximate market value and the selections I made were in the correct range and I didn't see anything too terribly over-valued. They had a lot of other collectibles in the shop, so I thought it was a cool place, and I'll probably go back next time I'm in the area.

Well organized and varied selection of products. Staff was friendly and helpful. Prices are…read morecompetitive.

I would like to say that I had an amazingly awesome experience with Tylor. He was so helpful and…read morepatient with me throughout my transaction, I would definitely recommend this location. And specifically working with Tylor!

I was coming in to sell a game 2k23 and because the game is still sealed in plastic they can't buy…read morethe game and even asking any alternative options I was shut down im in no rush to sell it but wow... GameStop just shows what kind of employees you have who don't buy brand new games. BTW BOUGHT THE GAME AND LOST THE RECEIPT , didn't know you just turn away business like that. 4/ 1 / 23 NOT APRIL FOOLS

Always busy means its popular! Great good good service personally i think it should expand seating…read morein the outdoor area

This guy named David that works there there isn't really friendly. I've shopped here multiple times…read moreand he doesn't have good vibes at all. I'm able to get the games I want here but the customer service is a turn off. I'm totally going to other GameStops for my shopping.

The dude and I came to this Game Stop on 06/05/21 the dude wanted to come here before we got…read moreMexican ice cream next door to check out the new games and items they have inside. We were instantly greeted by staff. There was actually quite a few people inside. I am more of a PC gamer if I play video games but Game Stop no longer sells PC games which it's been many many years. So I mostly just look around checking out the gear and POP heads. I randomly stumbled upon Coney and Brown Bear which I totally lost my Princess cool immediately!! I called the dude over and he was happy and surprised that Game Stop gas line friends products. I told the dude I wasn't leaving the store without them as WE collect them. The dude didn't get anything this time but we did check out Switch Games as we sometimes as a couple play together but mostly he plays the Switch. Overall, I was so happy to take my two favorite line friends couple home and building my collection! Definitely a fun experience!

Bought albums. Some are WAY over priced. I found others that were economical and in great shape!read more

Service on point, knowledgeable and helpful. Especially while diving through their enormous…read moreselection of merchandise. Great value on all vinyl and band T's!