One of the best customer service experiences I've ever had!…read moreWhen my car died on the side of the road, my insurance company assigned my vehicle to Premier Towing. The truck arrived nearly two hours ahead of schedule (!), and without any issue at all got me to the closest auto shop. My driver, the owner of the business and a former accountant was polite, professional, and personable. When I asked him about his work, he spoke candidly with me about how he had taken a risk in starting this business so he would have more time to spend with his family. Excellent service from a good man--what more can you ask for?

Oliver came quick and followed delivery instructions for my vehicle perfectly. He even sent me…read morepictures for where he left my keys since I wasn't able to meet him at the drop off spot.

Service was fast and exceptional! My 99 Miata with a body kit needed towed to my driveway - on a…read moresteep hill with very low clearance and minimal space to turn. The driver was very careful to not damage my car while also being clear about risks and challenges this tow posed. His communication and his kindness made this stressful situation much easier! Pricing was clear with no surprise fees. The entire process was as stress-free as a towing can be. Definitely recommend!

George answered the phone promptly. Had a tow truck out within 30 minutes at a very reasonable…read moreprice. Great job keep up the good work.

I was stranded late at night with two shredded tires and 495 Towing and Auto came through for me…read more They went above and beyond to get me back on the road with fast, courteous service. Fair prices as well.

From the owner: 495 Towing offers a "one call does it all" approach to road service and auto repairs. From…read moreEmergency Towing  and Roadside assistance to full service auto repair and maintenance. Since 1983, the 495 Tow Truck has proudly rescued thousands of stranded motorists. We're always here when you need us! Our team of professional roadside assistants and mechanics have the tools and know how to get your car on the road again quickly. If the problem with your vehicle cannot be repaired roadside, we will gladly tow the car to your repair shop of choice. If you do not have an auto repair shop in mind, consider 495 Towing and Auto Repair. Our towing and auto repair services are widely acclaimed as the best option in Northern Virginia.

They responded and arrived within 15 minutes of my call…read more Kevin was extremely professional, very knowledgeable and friendly.

A's Affordable gave us prompt, professional and of course, affordable service…read more I called and spoke with the dispatcher who took my information and let me know the driver would be calling me shortly. My driver, Cali, promptly called and told me he'd be to me in 10 minutes. He was professional, polite, and knowledgeable about his work. He put my truck on the flat bed in a safe manner and took it to my repair shop. Thanks A's Affordable and Cali, you are a great team.

My car recently broke down in the parking garage at work. They tried jumpstarting my vehicle, but…read morethe battery and alternator were shot. They towed it out of the garage to my usual car repair place. They arrived within about 20 minutes of my call. Thanks for the help.

I would never recommend this towing company or repair shop!! To be fair, the tow truck arrived…read morequickly as I was in the middle of I-66, but that's about it. After towing my vehicle, I was told it would either be looked at that evening or first thing the following morning. The company also refused to accept a credit card and only wanted payment through Cash App or Zelle. I even questioned it at the time but was on the side of interstate so didn't have much of a choice and paid the $150. ** The next day around noon, I went to the shop expecting to hear the diagnosis based on what I had been told. Instead, I found out they hadn't even started looking at my car. While I was there, I was shocked by the condition of the shop. IT'S DISGUSTING. I love cats, so this has nothing to do with animals being present. The cats roaming the building had VISIBLE fleas and ticks crawling all over them, there was heavy dust and hair and who knows what everywhere, trash scattered throughout the office and shop, and the entire place looked completely unsanitary and poorly maintained. I literally had to spray myself down before coming home so I didn't pass the bugs along to my dog. ‼‼ IF A BUSINESS CAN'T MAINTAIN A CLEAN WORKSPACE OR PROPERLY CARE FOR THE ANIMALS LIVING THERE, IT DOESN'T INSPIRE CONFIDENCE THAT THEY'LL PROPERLY DIAGNOSE OR REPAIR A CUSTOMER'S VEHICLE. To make matters worse, I wasn't informed until after I complained that there was a $150 diagnostic fee and a $75 per-night storage fee. That information should have been disclosed upfront. Because of this I then decided I wanted to take my car elsewhere to get a diagnosis. They refused to release my keys until I paid the fees for the car in the lot for less than 24 hours after failing to provide the service that was promised. *So, as many others, I called the police and filed a police report. This apparently happens all of the time at this business. Between the lack of communication, undisclosed fees, POOR customer service, and the DISGUSTING and I mean DISGUSTING condition of the shop itself, I will never return and advise you do the same. Unfortunately, I was not able to get pictures because the company locked all the doors to the office/shop immediately after they realized a police report was being filed and closed early. See y'all in civil court!

Response was quick, provided service details, quote and payments options…read more Arrived on scheduled time to pickup the car, delivered the car at destination promptly. Service charges were reasonable for 6 miles drive with flatbed towing option.

I could not recommend a better towing service. They were honest, responsive, on time and great…read morepricing! I called and got a tow promptly, no issues and super professional.

Towed a low Golf GTI. Excellent service. Above and beyond. Fast communicator. Showed up exactly…read morewhen scheduled. He will be my go too tow truck from now on.

I can't say enough good things about Franz and his company. I've worked with him three times now…read moreand I'll never use another towing company in the DMV as long as he is available. He took my car from VA to Annapolis for an excellent rate, grabbed a difficult non-moving car out of a garage to get it restored at a local shop, and got an old rotting car from behind a shed off a property. This guy has incredible skill and expertise, is friendly and professional, and a wealth of knowledge. If you need advice on where to go for help with car stuff in the DMV along with moving a car with care and skill you won't find better. Extremely trustworthy family run business. Book with confidence!

Very fast service ! Highly recommended ! Responded to me within minutes and was very professional !!read more

He was a nice guy and charged a better rate than everyone else. In the future just don't…read morecommunicate the customers private situation and why their car is being towed. That information is not something a tow company needs to be privy to. Thanks very the service!