My one-year old VW broke down at my apartment at 6:30 in the morning... called Twins at 7:00 and…read morethey said they'd have a driver out in an hour or so and told me the cost of the tow right up front. the tow truck was here in under 45 minutes. the driver, Darrell was friendly and efficient and had it loaded in less than 10 minutes. i had a receipt from Twins in my text messages before i even made it back to my apartment. outstanding customer service from start to finish at a very early hour! can't recommend them enough if you find yourself in a jam!!

I scheduled a tow in advance to have my car transported from my home to the Toyota dealership…read morebetween 10:00 a.m. and 12:00 p.m. The tow truck arrived at approximately 10:38 a.m., which I appreciated since I did not expect them to arrive so quickly. When the driver, Franko, arrived, he asked if the car would start. I explained that it would not and that it would need to be jump-started. He successfully jump-started the vehicle and then attempted to drive it onto the flatbed. However, my car's front lip was dragging on the ramp. I asked him if he had the proper ramps or extensions needed to safely load a low-clearance vehicle. He told me he only had one board because people sometimes take equipment from his truck. He then asked if I wanted him to continue driving the car onto the flatbed. I told him no because I did not want my front bumper damaged. Wanting to help resolve the situation, I contacted my apartment maintenance staff and asked if they had any extra 2x4 boards that could be used. They agreed and immediately brought them over. While we were waiting just a few minutes for maintenance to arrive, Franko stated that he could not wait any longer because they were busy and that I would need to contact my insurance company to request another tow truck. At that point, he had already begun raising the flatbed to leave. I called the phone number on the truck, and the representative told me essentially the same thing--that they were busy and could not say when they would be able to send another driver. During that phone call, my maintenance technician arrived with the 2x4 boards. Franko told me to wait while he finished his call. A few minutes later, he lowered the flatbed, used the 2x4s, and successfully loaded my vehicle onto the truck without damaging it. This demonstrated that the situation could have been resolved with just a little patience instead of threatening to leave and requiring me to arrange another tow. Before he departed, I handed Franko my car key and specifically instructed him--both verbally and by text message--to give the key directly to Chris Hazard, the manager at Toyota. I even texted him Chris Hazard's name and phone number to ensure there would be no confusion. Franko acknowledged my instructions and said, "Okay." Unfortunately, that is not what happened. While he did deliver my vehicle to the dealership, he simply handed the keys to an employee instead of asking for Chris Hazard as instructed. Because of this, I never received confirmation that my vehicle had arrived. I ultimately had to ask a friend to drive to the dealership to verify that my car had been delivered. My friend confirmed that the vehicle was there but also confirmed that Franko did not ask for the manager and simply handed the keys to a random Toyota employee. This entire experience was extremely disappointing and unprofessional. I scheduled my tow in advance, yet the driver arrived without the proper equipment to safely load my vehicle, attempted to leave rather than work through the issue, and then failed to follow my clear delivery instructions. As a customer, I should not have to deal with this level of unprofessionalism or be left worrying whether my vehicle was delivered safely because the driver chose not to follow simple instructions. I would appreciate this matter being reviewed and addressed so that future customers do not experience the same lack of preparation and professionalism.

On time great service, quick tow in a tight space and honored their quote. Will use again if…read morenecessary

I sold my car to Peddle. Nash was the local partner. Great communication and arrived as promised…read more Great experience

Amazing service!…read more Derek showed up quicker than expected and was ready to work. He knew the problem within seconds after arrival. He's knowledgeable, friendly & honest. What more can you ask for in a service professional.

Derek was very responsive and thorough when replacing my battery on short notice. Fantastic…read moreservice!

I must say out of all of my shitty mechanic experiences this by far was the worst! The level of…read moredisrespect and belittlement I received at Elite Truck is downright disgusting. I travel the USA in my 1984 Chevy RV and while visiting friends in Washington DC I noticed that my headlights stopped working. I also had been hearing some squeaking sounds coming from my brakes. So I decided to call Elite to get this fixed asap so I could make it to Florida to see my mom for Thanksgiving. Long story short they ended up charging me $800 just to clean my brake pads, replace a headlight dimmer switch, and top off my oil. TO MAKE MATTERS WORSE when they gave me the keys back to my rv, my engine was sputtering and idling very low. The exhaust pipe was bouncing up and down very erratically and it was emitting a very bad burnt oil smell. I've been traveling all throughout the US for over 3 years, my rv has driven up some of the steepest mountains in Colorado and never has it ever made those sounds or smelled like it did. Additionally I have done the majority of the repairs myself and know practically EVERYTHING about my rv. Besides minor oil leaks from old gaskets, my rv is in impeccable condition despite its age and my engine has very low mileage. I brought the sputtering to the attention of Dustin who was overseeing my repairs. He claimed that my rv was like that when I brought it in and that it was nothing that they had done. I explained to him that it was definitely not like that before or ever for that matter but was basically called a liar multiple times in my face, talked to like I didn't know what I was talking about, and told that all of a sudden my engine is bad. There's no surprise here that I'm a woman. This is how we get treated at mechanics. This place was no different. I too did not understand how this could have happened from a simple cleaning of brake pads and changing of a dimmer switch. My rv is very plug and play. However I did notice that they were improperly starting my vehicle. I made the assumption that they were professionals and knew how to start a carbureted vehicle. Big mistake! They were not giving it gas on start up and also decided it was smart to aggressively rev it up and drive it off after it had been sitting idle in the freezing cold weather for over 6 hours. I was literally laughed at when I suggested that those actions may have caused something to become out of whack. Additionally I requested not once but twice that only conventional oil be added to my motorhome. Dustin blatantly ignored my request and chose to mix synthetic 5w-30 with my conventional 10w-30. I know what my vehicle likes and it does not like synthetic. I'm pretty sure this was why my rv was smoking & smelling awful. After begging and pleading with them they agreed to take a look at the engine compartment and were able to tweak something and resolve the issue. Or so I thought. Once I left the property and turned the engine off and back on, the problem persisted. ON TOP OF THAT! I noticed a burnt rubber smell & smoke coming from my rear passenger side tires. OMFG! I'm beyond frustrated at this point. I was pretty sure that my tires were seized up and were not spinning while I was driving. I call Dustin and once again he starts gaslighting me telling me that this never happens, I'm not smelling burnt rubber I'm just smelling spilled oil that's being burned off, etc, etc. He even had the audacity to tell me to drive the vehicle back to the shop to get it looked at! Unbelievable! Clearly they had no concern for my safety because in all reality if I would have driven any further than I did, my tires would have caught on fire as well as my rv that has active propane lines. I COULD HAVE DIED! I told Dustin that he needs to send a technician to my address to get this sorted out ASAP. Dustin finally agreed to send someone and sure enough it was determined that my tires in fact were NOT spinning and adjustments had to be made. Do you think anyone even called me to apologize? No! Furthermore these people are absolute LIARS. They responded to my google review with nothing but lies talking about I didn't know the make or model of my vehicle, my muffler was hanging off with no attachments, I was treated with respect, my transmission fluid level was low, they claimed I told them that no one else wanted to work on it when in reality Elite was the first and only place I called (unfortunately). They said every hose was rotted causing major vacuum leaks. I have zero vacuum leaks...absolutely nothing they said was true. It was quite laughable to be honest. They also claimed that I had major oil leaks but it turned out to be a loose oil filter. If they were professionals they would have spotted that. But anyways it's so sad that there are businesses like this that exists. They should be ashamed of themselves.

Finding a great diesel mechanic and team is not easy. As the owner of a V8 6.6L turbo diesel, and…read morebeing new to the area, I needed work done and didn't know where to go. After much searching and many conversations with shops and people getting recommendations, I finally found Elite Truck & Bus last year. They installed a new exhaust system and DOC which I needed. Flawless. Reasonably priced. Great people and great service. So this year, I saved up and had the rest of the work done which involved the pitman arm and some other parts replaced which were affecting my steering. As expected, great work and now it runs excellent. Dustin, Sonya and Mike are professional but they actually care. They mostly deal with fleets and commercial trucks, tractors, etc. so I'm really thankful that they still work on my truck, which is a big part of memories of my dad.

100% recommend. Been coming for years and never an issue. Prices are fair and reasonable…read more Neither junior nor his top mechanic are afraid to tell you that the job is beyond their shop limitations or their considerable expertise. I find that honesty hard to come by these days. Again, I highly recommend.

Always a great service with Junior. Listens to the issue well and throughly checks everything out…read more I trust him with all my auto repairs and recommend his service.

I was absolutely astonished with this service. It was amazing; so kind, caring, and efficient…read more Almost made me forget about the stress of my car not working. They came to my house within the estimated time period and were so sweet upon talking to me. I was shocked at the price, too. The man that picked up my car was so sweet and walked my car right onto the tow in front of my house without turning her on. He made it look so easy that I think I could (try to) do it. The service was phenomenal as well as the people working there...not to mention the price. 13/10 recommend. He even sent me photos of my car at the shop once it was dropped off.

Pito came and met us when our vehicle needed to be picked up. He was fast, courteous, and super…read morehelpful. I would highly recommend his services and the company.

My insurance company contracted with AH Towing and they were great. Steve was kind and…read moreprofessional. Communication was great. Called with ETA, then messaged again once 6 min away. Handled our car with care. Delivered to the service center and deposited the key, which allowed us to get home without the extra errand.

Great service - from the immediate no pressure call/info session w/AB, to the pickup and delivery…read morew/Steven. And their price was lower than competitors. The driver called to say he was on the way and he arrived a few minutes ahead of his estimate. He was knowledgeable, friendly, and very helpful throughout the unfortunate experience of needing a tow.

Our car's battery was dead and my hubby called them to tow our car to the dealership to fix. The…read moretowing company came and helped him to jumpstart our car and it was successful (we tried to do that with another car of ours but wasn't successful). So, my hubby was able to drive our car to the dealership and the tow truck came along with him to make sure the trip would be fine. The company took $60 off from the agreed $180 tow fee (I guess as they didn't technically tow our car). But how nice, right?! It is my first yelp review, but I think when a company is particularly great, they deserve something. We would definitely keep their number in our cars now in case of emergency in the future.

Had unexpected car trouble which left me a few miles away from home and any kind of repair. On a…read moreSunday, called the first top rated towing company, which answered but let me know they weren't towing.called another and left a message (buy never heard back). I reached out to the repair shop and asked for a recommendation and got Little Man as a rec. Reached out and the driver was able to get to me quicker than he anticipated. He was friendly, helpful, and wasn't astronomically high. Found out he lived locally as well, which was great. Highly recommend.