I wanted to get a repair and to inquire about having some jewelry designed. The staff was extremely nice. I have visited Ganem several times over the years. This time, I researched to compare Ganem with another jeweler who has lots of adds; Ganem came up with more competence and customer satisfaction. read more

This place is absolutely top notch and wonderful. I dealt with Sarah and James and could not speak more highly of their professionalism and kindness. I went in to sell some jewelry and was given a fair price and treated very well. I highly recommend this jeweler for all your precious metals and gemstone needs. Also, each of their desk has a candy dish with the fancy chocolates, that's a bonus for me, and also a sweet touch! read more

Q was so knowledgeable about all sorts of watches. My husband and I stopped on a whim on a Monday. We walked out with a very nice watch that my husband loves. He's very happy to have it in his collection. Q did not rush us and let my husband try on several. read more

Beautiful store and beautiful jewelry selections. The salesperson so nice and very knowledgeable about the business read more

Fantastic appraisal services. They came highly recommended by many friends. They took their time with me and explained piece by piece the value of each item. Offered a fair and reasonable trade in value. read more

Curtis and James at Ganem are worth 5 stars. I cannot describe how incredible my experience was. When dealing with Curtis today, I felt as though I was having a relaxed conversation, not purchasing a luxury item. Curtis is very knowledgeable and is always ready to help but never pushy. Having dealt with several Jewlery stores in the valley, I can say with confidence that if you want to be treated with respect and build a long term relationship with an established family of jewelers.... you should look no further than Ganem. They have a wide selection of items, at two locations. Plenty of new luxury brands, along with pre-owned watches and estate Jewlery. Job well done! read more

Ganem Jewelers - Jewelry Near Me - Phoenix, Arizona

Quinton was an absolute delight to work with. He was very knowledgeable about all of the timepieces in the showroom. I originally only came in to get the battery on my Tag Heuer watches replaced, but I ended up buying two new timepieces. He addressed my concerns thoroughly without rushing me and made my husband, and I feel so at ease. I am now definitely a repeat customer. read more

I've been a long time customer and I've had the pleasure of meeting the entire Ganem family. In my opinion, I have not found a better organization to spend my hard earned money on quality merchandise than, Ganem Jewelers. My personal vice are high end timepieces, "Watches"! Breitling, IWC, Bell & Ross... just to name a few in the line up. I have purchased well over 60 high end time pieces and it doesn't stop there, I have also purchased some of the best jewelry for my four daughters. This is one family owned business that I wholeheartedly support, I have 100% confidence you will love how you are treated from the moment you walk in the door. Thank you, John Godson read more

This place Is great. The owner actually talks to you when you engage with him as a manager is absolutely awesome and the jewelry is quality the repairs don't need to go back twice. I truly like this place a lot five stars it's not even the rating I truly want to give it. We should have 10 stars for this place. read more

Unfailingly professional and polite in all my visits here over the past 10+ years. Their jewelry is beautiful be it the more basic or the more showy or even their smokin' cool Night Rider Jewelry selections and connections. Are they the least expensive in town? Nope. But you'll be getting quality goods with great support and service. I'd be shocked if anyone came away feeling less than pleased with their experience. read more

Dealing with Catherine and Quinn is like pending time with old friends. We are very pleased with the quality of the merchandise as well as the workmanship. I highly recommend Ganem in Ahwatukee! read more

Had an amazing experience buying an engagement ring for my now-fiancée from Ganem. We had been shopping around at other stores for awhile, and never found one that I felt comfortable buying from, until we visited Ganem for the first time and met with Abby. She was so incredibly helpful throughout the entire process, I can't thank her enough for all that she did to make this a memorable experience. It took me about 3-4 more visits before I finally pulled the trigger, but Abby was very patient and never pressured me into buying anything until I was ready. And at the end of the day, my fiancée absolutely loved the ring, so that's all that matters. Thank you Ganem, & thank you Abby!! read more

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This is an odd review but they really helped me out. My son (who is very young) found a ring with his friends on a playground. They all decided to try it on, he puts it on his finger, ring gets stuck. School nurse couldn't get it off, ice, olive oil, elevation, Windex, floss, all kinds of methods fail. This ring was never going to get taken off that finger in one piece. Finger is swollen, now we have a problem. Googled the issue, found that some Jewelers will cut off stuck rings. I had no idea, I don't make it a habit getting rings stuck on my fingers. I gave Ganem Jewelers a call, they offered to cut the ring off. We arrive, I am wearing jeans and covered in oil from work. This place is upscale, very nice jewelry. The staff was very kind, and they cut the ring off without any issue. They were kind to my son the entire time and made us feel welcome. I am clearly not the market this store is targeting, but hey, if you are in the market for some very nice jewelry, they even treat people covered in oil wearing jeans extremely well. That says something about the company in my eyes. read more

Family owned, customer friendly. Highly recommend a family run jeweler over a chain location any day. This business truly takes the time to get to know it's customers and what they are shopping for. The owner, James, approachable, friendly, super knowledgeable and works with you whether your buying or selling jewelry during your visit. Highly recommend this business and those that work there. read more

Went in to have a different watch put on an old custom band and was told that it wouldn't fit. Took it to another jeweler in Gilbert and had it fitted in less than a minute with no problem. I just think the jeweler didn't want to be bothered with it because he felt the work was beneath him. Only giving two stars because the woman that helped me was nice and the store was really impressive inside with what looked like a nice selection of watches and jewelry. read more

Quite professional Took all the proper measurements and weights for diamonds and gold. Got a very fair price for the items. read more

Brittney made shopping for an engagement ring fun and less stressful than some of the other jewelers we had visited in the Scottsdale area. The only stress my fiance and I had was making a decision of which beautiful ring to choose from. My fiance picked the ring I fancied the most. Every time I look at my ring I love it more and more. If you are looking for great quality and professional jeweler Ganem is the place to visit. Brittney your professionalism and knowledge is exceptional. I look forward to my future anniversary gifts coming from Ganem! read more

James at Ganem Jewelers Ahwatukee (Phoenix) did it again!! I called James all the way from North Carolina and utilizing photos via text combined with James' excellent records (we've made purchases in person and James keeps meticulous records of not only our purchases, sizes, etc... but tastes, likes & other info so he can choose items suited to our tastes!) he found the perfect watch (Breitling) for me to surprise my hubby w/on Christmas!! James had it delivered to me (gift wrapped no less) ASAP!! I can't remember now if it was the very next day or the day after that, but it was super fast & w/plenty of time left until Christmas! Hubby was absolutley flabbergasted and LOVES his new Breitling! We love James & Ganem Jewelers and we know you will too!! Our family has been shopping at Ganem for over 20 yrs now and they've never let us down! Quality merchandise, super knowledgeable, honest & kind staff - if you're looking for a jeweler you can trust, go see James at Ganem! read more

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Ganam Jewelers is truly the best! There is a reason they are voted the #1 jeweler in Ahwatukee! They go above and beyond with their customer service and you never feel pressured. They are the BEST! read more

The staff is very helpful. Abbey helped us six months ago and I hope we get back soon. Good to know they service Breitling watches!

I mean minus,minus.minus ,minus 1 ! Beware ! I have pictures of my ring before I took this RING to "above".The picture is different now. It looks different all right. How can two Bands of gold , & silver with diamonds on a ring somehow have disappeared ! So have my reviews ! Check out thoroughly any business that you will trust to repair , remodel , clean,restore ,etc ,valuables before getting involved . People are not treated equally . If you drive a Porsche ,Cadillac, Mercedes,you will be treated very well . If you are an average person with an average car but have a valuable item ................................ BEWARE ! read more

I went in to have my watch battery replaced and had such a great experience that Ganem has won my business for all my jewelry needs. The staff are fantastic, I'm convinced that their service cannot be beat. Definitely worth a visit! read more

I worked with Wendy, and she really took the time to make sure I got exactly what I wanted! I wasn't quite sure what type of wedding band I wanted to go with my ring, but she helped me find the perfect one(s)! She even had my engagement ring re-rhodiumed because the first place did such a terrible job. Highly recommend. Thank you Wendy and staff for all your hard work!! read more

Ganem Jewelers - Jewelry Near Me - Phoenix, Arizona

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Great service!!!! Took care of my watch battery quick and very friendly. Highly recommend

James helped me get my engagement ring sized today, which was not purchased from Ganem, and he could not have been nicer. Generally when you bring something to a jeweler that was not purchased there, they don't want to be bothered. However, he went above and beyond to show me the diamond under a microscope, which I hadn't seen before, explain the entire sizing process to me based on the metal (platinum band), and so forth. I will 100% be back for cleanings and anything else I need in the future! read more

They are friendly and have a great selection of jewelry. We bought my husband's band, a pair of diamond earrings, and my wedding band there. Highly suggest them! read more

Ganem came recommended by a friend. I took my Breitling watch to them a little under 2 years ago. They recommended sending it into Breitling to have a full service overhaul at the Breitling factory. I got it back, the watch worked great and I paid $600. The problem is Ganem never sent it back to Breitling. They DID have someone work on it, however, when I had another issue with it this year and did send it to Breitling, I uncovered the fact they Ganem lied aobut having sent it in. Breitling had no record of ever having serviced my watch. That to me is really shady. read more

I brought my Breitling watch to Ganem for battery replacement. They are supposed to be a Breitling genuine dealer. My watch was sent out for replacement (400 meter diving watch). I picked it up - all seemed ok. The next month I needed to update the "date" using the crown (dial). It did not work. I sent it back to Breitling myself. Very expensive repair. They told me there was No Battery service thru Ganem. They said the battery replacement not certified broke the crown. I do NOT trust Ganem. read more

I arrived for my appraisal appoint a bit early and they were busy, which is always a great sign at a jewelers. Wendy made sure to acknowledge me and get ahead of the appointment by cleaning my items beforehand. Curtis was thorough, patient, gave great information and answered my questions. Wendy was really great to work with as well and gets to know the clientele. I would definitely recommend this jeweler. read more

Laila was awesome! Great service, she knows the value of watches. I am happily pleased with my IWC purchase. Ganem is great because they're the only authorized dealer in AZ that sells IWC. Will definitely return for more IWC!! read more

The most amazing people and staff with top quality work. They're our family jewelers for life. We purchased my customs engagement ring and wedding bands from here and they are beautiful! Ask for Cathy. She truly cares about her customers and helps make their jewelry dreams come true read more

This place was so excellent in picking out my wife's engagement ring, wedding band & my wedding band as well! I went in August when they were having an estate sale & was able to get a killer deal on the merchandise. I worked with Wendy, she genuinely cared about what was going on with our engagement process & helped out so much! I have recommended this place over & over again to my friends looking to become engaged & continue to recommend it because of the great service & pricing here. read more

Had a GREAT experience as usual with the purchase of my "bump" present. Catherine Harmsen is an AMAZING salesperson, so personable and friendly. Great customer service. Thanks Ganem we will be back again! read more

I love Ganem Jewelers! I used to sell fashion & fine jewelry so needless to say I am extremely picky. My fiance and I worked with the manager, James, to find my perfect diamond and then design my engagement ring setting. We seriously worked with him for about 8 months to find my perfect pear diamond. He brought in so many stones for us to review and never once did we feel pushed or pressured to chose a stone. James listened very well and was patient. I couldn't be happier and I get compliments on my ring all the time! We previously worked with other jewelry stores but none were of the quality of Ganem. We plan to buy all our jewelry and watches from them. read more

Quinton is a gem! I grew up in Ahwatukee and have always known about Ganem. My parents have been going for years. But when it was time to buy an engagement ring, I unfortunately no longer lived in the state. I sent my parents details about a ring I had been shown elsewhere. For a second opinion, they brought the diamond specs and a picture to Ganem. Quinton took a look over everything and immediately sensed a bad deal. We connected over the phone the and over email the next day and for the same price point I had been given on the first stone, Quinton was able to find something 10x better in cut, clarity, and color! He was 100% honest and trustworthy. Communicating with him was a breeze - especially given the circumstances of being out of state. He sent tons of pictures of the stone in the various stages of the setting process to put me at ease. Once we were squared away on the stone and setting, payment was very easy and the ring was shipped overnight with the GIA certification and a notarized appraisal for insurance. To make things even sweeter, we met with him when we were in town to get the ring resized and try on wedding bands. Not only did we get the ring resized within the short time frame we were in town, Quinton took time out of his day to show us anything and everything we wanted to see, even though we were still months away from making that purchase decision. Quinton absolutely knows what he's talking about and knows people. 5/5 would recommend to anyone! read more

These are the most cordial, polite, people, hands down. Whether you are calling in to shop services, picking up a new pieces, or dropping off for service. They just so friendly and knowledgeable. That's why I drive from Arcadia to them in Ahwatukee! I haven't lived in Ahwatukee in over 12 years but always call on them first! read more

I am shocked. I lived in Phoenix 20 years ago. Ganem was THE BOMB! I dropped off my Omega watch after they had it for two weeks or so, to have it cleaned, serviced, battery changed and the clasp replaced after years of wear. After around a. $875 bill I picked it up and it was beautiful. It's a beautiful doorstop. The watch does not keep time. So they have been nice enough to offer me to return after my trip to examine why it's now not working, I'm at the airport at this moment, to check it out. This is a simple thing, watch cleaned... check, clasp fixed ... check, battery in... check, watch keeping time, oops. Now I have a doorstop on my arm for a week. Almost a $1000 for a watch that doesn't tell time right now. Let's see how it goes when I get back, in the meantime the scramble to fit them in before the airport and the charges has made me a bit disgruntled because I get to wear this doorstop through out my trip. read more

Insanely helpful staff and an outstanding selection. Always willing to work with special requests and always goes above and beyond the call of duty. Highly recommend for sure. read more

I went here to get my watch battery replaced. It was what I consider to be pricey ($16.25 after tax), but they were very speedy and didn't make me feel judged when I walked in in flip flops and shorts. I had called ahead of time to ask about how long it would take and they told me they were swamped right then, but it might be as fast as 10 minutes. I think it was less than five! : ) It's a gorgeous store and I will be back for my future jeweler needs! read more

My husband bought my engagement ring here six years ago, and after hearing about his great experience I chose to buy his wedding band here as well. My experience was great, I didn't feel pressured into the sale at all which is very important to me. I chose to have his band engraved, and it turned out great. We both love our rings and we get compliments on them frequently. The service was awesome, they are friendly and polite even when I just come in to get my ring cleaned. I recommend them! read more