Dropped off my odd antique recently been involved in a motorcycle accident ring and within 24 hours…read moreit's back to it's beautiful almost original splendor! Fast service, quality and fair price....what more could you ask for. I will be back!!! #supportsmallbusiness

Yasmine was very friendly and helpful. She was patient and kind and allowed me to check out several…read morenecklaces. Joyeria Diaz has a great selection of quality gold. Highly recommend this place!

Elite Jewelry & Loan was incredibly kind and helpful when I reached out about repairing the leather…read morekeeper on my vintage watch band. Even though they were not able to do the repair themselves, they took the time to give me a thoughtful response, understood how important it was to preserve the originality of the watch, and recommended another shop that may be able to help. I really appreciated that they did not just give me a quick "we can't do it" response. They genuinely seemed to care and wanted to help me find the best option. Great customer service and very friendly people. I would absolutely recommend reaching out to them.

We had an absolutely wonderful experience at Elite Fine Jewelers. Edwin was incredibly kind,…read moreresponsive, and genuinely a pleasure to work with from start to finish. We came in with a somewhat complicated request, and both Edwin and the owner went out of their way to accommodate us without hesitation. Communication was fast, the process was seamless, and the care they put into their work really shows. I'm beyond happy with my ring and the resizing service, everything turned out beautifully. It's rare to find a place that combines skill, efficiency, and true customer care. I would highly recommend working with Edwin.

Ryan at Jewelry Replacement Source is AMAZING!!! It was a pleasure working with him during my…read morecustom ring design. He is so personable and a true GEM! He goes above and beyond to deliver the best quality, pricing, and services to his customers!! My rings from Ryan are stunning!! Exceptional quality and craftsmanship! I can't thank you Ryan enough for making me such a brilliant, dazzling, and breathtaking ring!!! Grateful for your exceptional service Ryan!!

Great work and a fair price. It was a challenging 200 year old piece and you can t tell that it has…read morebeen repaired!

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

Such great service! Revived a sentimental necklace for me with no trace of being broken…read more Quality work and has gone out of his way multiple times to help me, including giving me a jump when my battery died after dropping off some jewelry for repair. Would send everyone here. Also has a nice selection of jewelry and purses for sale too!

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

Pam here is great and very helpful! I came in 2 weeks ago for an engagement ring. Last weekend we…read moregot our wedding bands. They weren't our size but we can get a free sizing within 30 days. The wedding is this weekend so no problem there Pam made sure everything looked nice and was in my price range. Thanks Pam!! The building itself ain't so pretty and the neighborhood looks a little run down, but we had no issues.

Found a good value gold chain on the site. Called the store - "you have the $130 chain in the…read morestore?It's a long drive for me." "Yes, we have everything on the site" Go to the store. They have the chain, double the price. "We can't honor the web site price in the store." Don't go to the store unless you plan on looking and then buying online.

7/11/26 This was the most fabulous experience! From the…read moremoment Blaz opened the door & I walked in, his caring professionalism was outstanding! He assisted with an unusual request, steering me in the right direction, & giving me every confidence in my decision. That day, I also purchased 2 watch battery replacements & a new band. 7/18/26 Unfortunately, I had to return when one of the watches wasn't keeping time. Turned out, the battery was fine; the problem was just an old, tired watch. Sydney helped with that situation, cheerfully refunding the cost of the battery. Blaz & Sydney were delightful! Thank you both for providing excellence in customer service! I highly recommend Osborne Jewelers without reservation! Dottie Stewart (BTW: Their jewelry is absolutely beautiful!!!)

Helpful and friendly, replaced a watch battery for a reasonable price. Recommend if that's what you…read moreneed.

I stopped by today to have the battery in my watch replaced. The face of this watch is small, and…read morewhat may look like a second hand in the photo is actually a crack. My heart sank when it was returned to me scratched and cracked. I did not hand it over in that condition. The damage clearly happened while it was in his care, yet he claimed it was already like that. Why would I replace a battery on a watch that was already damaged? Lesson learned: if you choose to have your watch battery replaced at this business, take a clear photo before handing it over to document its condition "before and after." I will never return to this business. I'm still in shock that he had the nerve to blame me rather than take responsibility for his actions.

A request for service to adjust time accuracy and to replace a chime rod. After three visits the…read moretime accuracy is still not correct and the chime rod that was installed was self fabricated and does not meet factory chime rod manufacturer specifications. The Howard Miller 8 chime clock was manufactured 1980.