We took our dog in to get bathed, nails, and a hair cut. Our groomer,Lauren was fantastic! She did…read moresuch a great job! You could tell that her and everyone that was working that day truly love the dogs and love their job! Great job PetSmart

This Pet Smart has put up a"yellow" sign that is behind the cash register…read more It feels uncomfortable. Not normal. Talked with people in line why this would be. The woman behind the cash register was "barking" at people to get behind the line or trying to get us to hear her say "next", Not a very pleasant experience.

Care-A-Lot Pet Supply is one of those places that really shows up for the community -- especially…read morewhen it comes to events for our dogs. They recently hosted an Easter egg hunt for dogs, and it was honestly such a fun and creative experience. They had been promoting it everywhere -- in-store, online, and at other events -- so I was actually a little surprised more people didn't come out, because this is definitely one of those events you don't want to miss. They hid little "eggs" throughout the store in small cups for the dogs to sniff out, which was such a cute and thoughtful idea. Inside were all-natural freeze-dried treats, and I have to say, they actually had a really good selection. Lexi had six to find, and watching her go around searching (with a little help from me ) was so much fun. What I also loved is that they made it fun for the pet parents too. They had a little cookie tray for the adults, along with sodas and candy, which was such a nice touch and made it feel even more welcoming and well thought out. And to make it even better -- Lexi ended up being the big winner of the night and won a $25 gift card, which made it even more exciting! One thing I really appreciate about Care-A-Lot is that they consistently put together events like this for the community. They do really fun seasonal events (their dog-friendly Halloween events are always a favorite too), and I would honestly hate for people to miss out on them because they truly put effort into making them special. If you have a dog, it's definitely worth checking their website and event schedule so you don't miss the next one. Beyond the events, the store itself is always a great experience. It's clean, well laid out, and easy to shop, and the staff is always friendly, pleasant, and helpful. I've even used their self-service dog wash station, and that was a great experience too -- very clean, very convenient, and the employees were super helpful. This is truly one of my favorite local pet stores to support. If you missed this event, definitely don't miss the next one. If you have a dog, it's definitely worth checking their website and event schedule so you don't miss the next one

Love the groomers. Considerate, caring, flexible, and patient…read more Kaitlin is incredible I tip big because my dog's a pain. (COVID baby!)

(Review based on the bird department)…read more This place was absolutely FANTASTIC! I'm not a bird owner, just a person who likes to hang out with feathered friends every once in a while. The staff for the bird section was absolutely wonderful and answered all the questions we had. It's very important to consider that THESE ARE LIVING BEINGS. Treat them with respect, handle with care, etc. If you choose to handle the birds, there IS a possibility of you getting bit, clawed, pooped on, etc. and it's NOT anywhere close to zero. I advise being especially careful with the macaws, who bite HARD. They have very strong beaks, muscles, and claws that can easily punch holes in skin and scratch. Even the smaller birds are quite nippy, but aren't as likely to break skin (though they certainly do sometimes). Most of the nipping and biting can be attributed to affection, but is just as likely to cause infection (a fun play on words, but still true!). If you don't know how to handle birds, do not go in expecting to come out a professional, or go in with the expectation of all of the birds immediately loving you. These birds see upwards of hundreds of people a day and likely have no idea what to expect from you. I recommend talking with the employees, who I can't guarantee are all as nice as the people we talked to, but likely know the birds at least a little bit, and can help children and people wanting to interact in a safer way than just involving without caution.

I should have listened to the reviews and looked for another store…read more I have been looking for a parrot to bring into the family for a while. I've done plenty of research online, but this was my first time going to look at birds in person. Seeing this was a family run business, I decided to bring my business here rather than a big box store. Big mistake. Almost everyone working seemed to be stuck up teenagers and young adults. My family was in the store for about 30 min and not a single employee offered any assistance. Not even a simple hello. The bird section was absolute chaos. There's TONS of birds jammed into a small corner of the store which seems to be, by far, their most popular animal. The aisles are cramped and it's hard to hear anything with all the birds chirping away. There were 2 employees feeding/ tending to birds. They were pretty much ignoring everyone. I tried to ask a few questions about different species, yet I felt like an annoyance to them.. then I simply got told, if you're new to birds, just get a cockatiel. The guy wouldn't really give any information on any of the other species. I'm trying to make sure I have everything I need in my home before buying a bird, but it seems like they'd rather you just pay $$ now and quit bothering them. There's a bunch of signs up saying NO PICTURES everywhere. It felt like a prison with the wide variety of threatening signs all over the place. I did notice the cages seemed very over priced. An A&E cage I saw on Chewy for $300 was marked up to like $700 in there. The cockatiels were a couple hundred dollars more than Pet Smart. I wanted to avoid going to somewhere like Pet Smart or Petco to get a pet bird, but after this experience, I'll just take my business there. At least they have employees that seem like they care about helping customers. It's a shame to see a local business that can't provide better service than corporate big box stores. If it wasn't for your exorbitant prices, I suspect you'd be out of business by now.

I love coming into Georgie's. The owners and staff are always friendly, they always have new…read moreinventory to browse, and it's so conveniently placed in Norfolk. Very grateful for this place. Makes me even happier that it's a small business.

We love Georgie's Pet Supply! They have the BEST quality food, litter and toys for pets…read more It's always a treat to walk in for a shopping day at Georgie's. The staff and owners are very knowledgeable and kind. I'm appreciative of how far above and beyond the owners go into research and learning about pet supplies so that our fur babes have the best quality products!

Pawsnickity Pets was incredible, I am so grateful to have found this little store! They let me set…read moreup a private shopping experience for our Reactive Fur baby. They wanted to make sure she had a great experience and would be comfortable with her visit. They were kind and incredible. They have found new lifelong customers. We cannot recommend them enough!

I went here for the first time in October to get birthday treats for my 14 year old puggle and they…read morehad sooooo many options for older puppies. Ended up walking out with some cod skin, duck feet, neck, a beef flavored toy, and A BIRTHDAY CAKE. They have a little cooler with cupcakes and cakes for occasions as well as ice cream and more. The employees were sweet and let you just browse in peace but were also helpful. I got some free samples and since then stop in for treats and toys. My doggies got all there Christmas gifts from here this year they absolutely love it

They sold me a full blown full sized husky claiming it was a Pomsky. lalabaloue's review checks outread more

Staff was so helpful and kind. They really love dogs and have plenty of knowledge about them. I was…read morein town just after deployment and wanted to bring my girls a puppy. They introduced me to our new love a Yorkie we named Mylo.

No trip to OBX (with or without the pups) is complete without a trip here!!! Homemade treats for…read morepups, apparel for me and doggie decor. Also enjoyed the Yappy Hour and have my babies artwork on my wall at home :) True Dog lovers own and operate this establishment and it shows. And they have a true "give back" philosophy to the community Thanks Outer Barks

If you bring your pup, or left them at home and need a little treat to bring back. I definitely…read morerecommend this place. Lots of fun little treats and things to bring home to your favorite pet.

Great customer service. I love how well they take care of my fur babies. They are always able to…read moreget us in for an appointment. Our dogs are always excited to go for grooming. They especially love my pitty. It is hard to find someone to groom her because of her breed and size although she is a sweetheart. They even help me get her in the car. I am so thankful to have found them.

After having a very negative experience at a different local groomer a friend told us about Robins…read more It's clean and they genuinely care about the dogs. Our dogs love the ladies here! They have never been rude or loud in our presence...I am writing this review because I think the lady that wrote multiple negative reviews is wrong. We have been taking both our australian shepherds here for a bath every 6 weeks for about year (they love dirt) and a very happy with the services here. *It is not the cheapest groomer, but you get what you pay for. We went to one of those (TM) and our dogs got a horrible fungal skin infection from them using old unsanitary pre-mixed products.