The front desk folks were very helpful. Then it started, I went from Carolyn Bassett to seven other…read moreemployees. I should have written their names down. The pre op exams were fun and in the end we scheduled a surgery date. To the person everyone was exemplary in training, kindness and concern. Yep I should have taken their names, they all deserve a cookie! Sincere thanks, Todd

A week before my appointment I got a call to verify my appointment and insurance. I was told that…read morethey no longer take my insurance and I would have to pay for it myself! Being on a fixed income and all other costs rising this is not a viable option. Now I must scramble to find another doctor to get my eye drop prescriptions refilled along with going through the whole process of explaining my medical history. I am getting fed up with doctors / clinics and insurance companies not being able to come to agreement at the expense of their patients!

Exceptional office staff and physicians. Everyone is so kind, friendly, and knowledgeable.read more

Making an appointment does not mean you will be seen at that time. Nor does it mean you may be seen…read more45 mins to an hour plus in waiting area filled with other seniors wasting their lives away to be seen by a office and doctors who are inconsiderate of their patients time. Up selling is another thing. Not everyone has a budget for the premiums. Not everyone fits their 3 options. If I cover one eye and test them this is what I see. I see extremely well out of my left eye. Switching eyes: My right eye is fuzzy and a tea color vision. I use readers to see up close for 25 years. I see great at a distance. I feel I only needed cataract surgery only on the right eye. But seeing that was not even an option nor did they strongly encourage a great out come even if I did both eyes with a premium lens in the right eye and the regular Medicare lens in the left. I just decided to go to another facility.

I had very good care with good results. Seems like a large business but everything ran smoothly.read more

My experience in the Lambertville, MI MyEyeDr was absolutely the best. The whole staff was helpful…read moreand the atmosphere was pleasant. Dr. Lee took time to explain everything I needed to know and was not rushed in treating me. If I could give them 10 stars I would. They were that great.

My fiance' had an eye dr appointment with them at 12 noon. We weren't even 5 minutes late and they…read moretold us we had to reschedule. I tried to explain and show them she has 2 healing broken knee caps, recently operated on. She has braces on both legs from her hip to her ankles. It was more difficult to get her in the car than expected, cause she's been having trouble walking the last couple days and is in a lot of pain. Most doctors offices have at least a 5 minute leeway. I'll bet even if we were there on time we'd have had to wait 20 minutes or so to be seen. This is the worst place and most inconsiderate office I have ever been to. I give them a zero on a 1-10