Last winter our pool liner was destroyed. Gappsi showed up on time and did not rush us through the process of replacing our liner. They went over our options and were honest and fair. Other companies didn't bother to show up or gave outrageous prices. They were patient throughout the process as their was a lot more work than we thought. We also had them install a salt water system. We couldn't be happier. read more

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I previously used Gappsi several years ago for driveway paver restoration and was extremely pleased with the quality of their work, which is why I did not hesitate to contact them again for a backyard paver project. After receiving a quote, I reached out to inquire about a start date and was told the project would begin in mid-June. We are now at the end of June, and despite contacting the company multiple times for an update, I have not received a response to any of my messages. While I continue to believe the company produces high-quality work, my experience with communication and customer service this time has been very disappointing. Timely updates and responsiveness are important parts of the customer experience, and unfortunately, that has been lacking throughout this process. read more

Gappsi assisted me and my wife in designing a beautiful 5-Star Hotel looking Inground Pool to fit into our Nassau County backyard ... with space limitations. WOW! Job Well Done!! They really helped us get the most out of our yard. We still can't believe that we were able to fit a 16' by 20' Inground Pool plus a 7' Sun deck for water-chair lounging. They helped us design a beautiful 12' flowerbox feature (along 1-side of the Pool) with stone pedastals on either end to support our magnificent Pentair Lighted-Glass Water Bowls ... and in between them, a 4' Sheer Descent waterfall! They also saved us precious back yard space by installing all of our Pool Equipment in the back corner of our 2-car garage, adjacent to the Pool. We saw more than 7 Pool design companies before making our choice, but Gappsi was the ONLY company that exclusively uses natural stone in their work (instead of cement pavers)... and at a very reasonable price, by comparison. Our goal was to create the look and feel of a 5-star hotel resort, so we surrounded our modern spa-like pool with a creamy-white natural Marble Stone throughout the entire yard and added a crisp sparkling white accent stone around the flowerbox which houses the 4' waterfall & two 24" glass water bowls. They also rebuilt our 2 sets of outdoor steps, re-laid the cement floor in our 2-car garage, put in a dry-well for proper drainage and back-washing, laid beautiful natural blue limestone down our entire 60-foot driveway as well as in front our our 2-car Garage and BBQ area. Our driveway was edged with a beautiful large Belgian Block to give it all a crisp & pristine finished look. Finally, they surrounded 2 sides of our pool with beautiful 6' tall Arbourvides to complete the serine Spa-like atmosphere. This stunning Pool and backyard surround continie to blow our family & friends away, every time they visit! And, with the added LED Color Lighing in & around the Pool, House & Garage, and including the amazing outdoor sound-system we installed ... we truly feel like we are always on vacation at a luxurious 5-star vaction resort, and all within a few short steps from our home!! We are very thankful to the entire Gappsi team for their professionalism and their high-caliber work and attention to detail Kudos for a spectacular job, well done!! -Corey & Sandra Seaford, NY read more

Giuseppe came over and we talked about what i would like done in my backyard. I didn't hear back from him so I texted him. He told me he would call me right back. It has been 2 weeks and I still have not heard from him. I would have appreciated a callback even if it was to tell me that he couldn't do my project. Instead, he kept me in limbo when I was the paying customer. read more

Giuseppe and his team at Gappsi are a very friendly, knowledgeable, professional and talented group. Giuseppe recommended a sealing product for our cement walkway platforms. Gappsi installed efficiently and as promised, the sealer works terrific and cement platforms look great ...with as desired, no change in cement color! We are currently having Gappsi back for guidance on driveway replacement, turf and landscape projects. An added bonus - Giuseppe makes fantastic bread and generously shares with his team and his customers! read more

Had appointment today 3pm. Talked at 9am . Did not show or call. Had email confirmation.

SO EXCITING! I purchased Gappsi's Travertine natural stone, and they came through like champs. I'm a returning customer, and Greg, & (of course) Giuseppe helped make the buying decision very easy. The delivery went seamlessly in a challenging entry situation. The driver, Antonio couldn't have been more helpful, and professional. Most of their employees have been there for 10 plus years, because there are very few that can match this amazing operation. Thank you for rescuing my backyard! read more

Gappsi, INC. - Masonry/Concrete Near Me - smithtown, New York

amazing work and very professional. they did a wonderful job. i recomend them to any one who is looking for a great company to work on your out door back yard. read more

Gappsi has me now living in Nirvana!!! My backyard was a new builders mess, a nightmare and had a significant slope downward. They installed a beautiful multi level resort in my backyard. The built in gunite pool has a spill over spa and an auto-cover that keeps it warm, clean and well protected from things and little ones from falling in. Its a great safety feature. I can keep it closed and not worries at all. It opens in 30 seconds. The Travertine patio is large and expansive. The lower tier has a water feature and fire pit that and a nice touch at evening. Giuseppe and his entire team have always been professional and respectful. He has always answered the call to come back without hesitation to fix anything and everything. 4 years later, the backyard has filled in and is now a showstopper!!! I highly recommenced the Gappsi team! read more

Gappsi, INC. - Masonry/Concrete Near Me - smithtown, New York

Gappsi may seem good at first but watch out! We met with Jeff the first week of May for an estimate to clean and seal our stone patio and walkways. Jeff showed up on time, seemed knowledgeable and gave us an estimate for the job. He clearly wrote "Just an Estimate" on the paperwork and told us he'd be in touch soon to firm up pricing and dates. We didn't hear from anyone at Gappsi for over two months after that so figured they got busy or didn't want the job. In mid August, Jeff called our house in the morning when we were both out at work. Jeff left a short voice mail asking us to call him back to discuss the sealing job, but he didn't mention a start date or pricing in that message. So we were shocked when two men from Gappsi showed up at our house at 4:45 PM the SAME DAY, opened the gate, and started moving furniture off of our patio! It was POURING RAIN so I can't imagine what they were thinking as it isn't possible to do stone sealing in the rain. And how could they have known whether or not we had the job done by another contractor in the interim? Sealing a stone patio twice could ruin it. Thank goodness we happened to be home by then, my hubbie we went outside and told the men that we never authorized the job and asked them to leave which they did. This whole experience was very upsetting as well as a breach of security to our home and pets. The men left dirt and grass on the patio which we had to clean off. We will never hire Gappsi for anything after this very bad experience. read more

The quality and variety of their stone is impeccable! It's like nothing we could find locally. There was a bit of a hiccup coordinating getting the materials shipped to us in VA (which was out of Gappsi's control), but outside of that, the process and experience was seamless. read more

Gappsi, INC. - Gappsi's Fiorito 4" veneer stone - Masonry/Concrete Near Me - smithtown, New York

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Gappsi has given me the resort staycation backyard that I've always wanted. I've lived in my house for 25 years and had a complete renovation of my backyard space done by Gappsi last summer. The outdoor space is multileveled and had a ton (no exaggeration) of bricks that needed to be removed before work began. The Gappsi crew was professional and courteous from day one. It is challenging to find a contractor to do it all but Gappsi provided excavation, electrical, lighting, pool repiping, new pool liner, installation of travertine stone pavers, retainer walls with veneers, outdoor cameras for security, turf, an eight person hot tub, and a beautiful fountain. The landscaping will be completed next year along with the cleaning and sealing of all the stone on my property. Giuseppe, the owner, is incredibly honorable. I am a business owner who has maintained two 10,000 square foot buildings for 15 years so I've worked with several contractors over the years but Giuseppe is exceptional! He is very hands on from beginning to finish. I have his contact information and he responds to all requests immediately and there's no penny pinching for extras. I highly recommend Gappsi. The cost was not cheap but very fair for what I had done. If you're like me and expect quality and personalized service, then you are willing to pay for it. There are supervisors for every step of the renovation so all you have to do is sit back and watch your property be transformed. We now have the backyard that I've dreamt about for years. I now have paradise in my backyard! Thank you Giuseppe, Melvin, Tosh, Nick, Jeff, Joe, Fatma and all of the Gappsi family! Side note, Gappsi sells pizza ovens and makes the best pizza and homemade bread I've ever tasted! read more

The team at Gappsi did an amazing job on my holiday lights. Professional job from start to finish. Great design. Looks so beautiful.

appsi has completed three separate paver projects for me. The work is outstanding and the timeline is accurate. All three paving jobs were big jobs and they did not disappoint. Additionally, the work stands up over time and any problems large or small are fixed in a timely manner. I recommend Gappsi without hesitation and will use them again in the future. Dr. Andrew Margulies read more

Two years ago we moved into our home. There were many areas that were neglected by the previous homeowner that we had to take care of. One area in particular was our backyard. The patio pavers were in disarray and needed attention/repair. I found out that they were previously installed by the Gappsi company over a decade ago. Upon reaching out to Gappsi, an employee named Jeff returned my call and promptly came over to evaluate the situation. Once we agreed on a solution, he had arranged for some other employees to respond and realign/repair the pavers and seal them with polymeric sand. Jeff was one of the nicest people that I ever met. He was so helpful and understanding. The other employees were also courteous and attentive. The owner of the company, Giuseppe, was also involved and came to oversee the project. I was very pleased with the work that the Gappsi company did in helping to restore my patio to its original glory! Fast forward a year an a half later, I noticed that the polymeric sand wasn't holding up. I reached out to Jeff. who previously told me that If I ever had any other problems to contact him. Jeff responded almost immediately to my voicemail and said that he could have some workers respond tomorrow to take care of the situation. Even though I was already impressed by the Gappsi company and it's employees, I was still surprised at how quickly Jeff responded and took care of my problem. Once the work was done my patio looked like new again. The owner of Gappsi's once again reached out to me and wanted to make sure that I was pleased with his company and employees. I took the time to write this review because it is so rare to find a company like Gappsi's that not only does a great job, they also stand by their work. The employees genuinely show pride in their work and want the customer to be happy. Thank you for all of the work that you did and for your continued support! Keep up the great work! Gappsi went above and beyond! If you're looking for a company that you can rely on and trust to do a great job, then call Gappsi today! ((631) 543-1177 ) Don't waste your time and money with anyone else! read more

Gappsi, INC. - Patio. - Masonry/Concrete Near Me - smithtown, New York

Installing a new pool and patio is a huge undertaking and will make a significant difference in your yard for many years to come, and when it came time to select a company to transform our yard, we chose Gappsi. And we're glad we did. We chose Gappsi because of their experience and dedication to quality. I waited a couple of years to write this review because a pool and its adjoining patio are subjected to extremes here in the northeast and over the past couple of years, whenever we have a question or concern about our pool or patio Giuseppe always responded promptly. Our new porcelain patio will turn 3 this spring and it looks as good as the day it was finished. Our patio has created an 'outdoor room' where we live in Spring-Summer and Fall. We had an old gunite pool that was transformed, including the latest technologically advanced equipment and we are grateful to Gappsi for what they created in our yard. read more

I have used Gappsi at my home exclusively for almost a decade now. Services from a new brick stoop, walkways, patio area, sealant application and a new pool liner, stairs with coping. The Gappsi team is reliable, dependable, trustworthy and professional. Guiseppe the owner is one of the most honorable businessman I have ever dealt with. His mission is to make sure every customer is completely happy and he has done so many times for me. read more

My review is now a 1 star because of the ridiculous response I got from the owner of Gappsi. First off, when the contractor, Martin didn't show up, not even calling to explain why, the owner called me a few days later after seeing my Yelp review giving my Martin's life story - a lot of personal information which I shouldn't have been told - very unprofessional (as a business owner myself, there are certain things you never tell clients), but he asked if I'd be up to giving them a second chance with a different person coming in to give me the estimate - which I was, I worked with Gappsi in the past and they done excellent work on my retaining walls & replacing my front stoop. The past though is where it shall stay. It took another 3 days for the owner's assistant to call me back to set up a new date for the other guy to come in to do the estimate . She wasn't very nice on the phone, she acted like she was doing me a favor, and she also told me the earliest she could fit me in was over a week and a half later - when I was hoping by that time to already have signed with a contractor to start the work. Had I waited, I'm sure they wouldn't have began the first of the two projects, which I wanted done by early October. I found someone else who's prices are fair, deck project complete by them and looks beautiful and they will also be doing my kitchen project in January - a $22,000 job - Gappsi lost out on over $30,000 - not to mention they also lost out on my projects for next summer - another protentional $25,000. I expect the owner will respond to this with another lame or rude response. Before considering this company read through the reviews from the last two years - and read all his nasty responses. Not the same company they were when I first worked with them a few years ago. What a shame. read more

My husband and I got 3/4 estimates to build a pool and settled on Gappsi the same day after talking with Giuseppe. While they were more expensive than the other estimates we recd we based our decision off of his amazing reputation and caring personality and we're glad we chose to pay extra for a piece of mind and excellent workmanship. From the get go we felt like we were in great hands with Giuseppe and he assured us the project would go great which it did. Tosh, the owner of the pool company was very genuine and even in the Covid environment they managed to finish our pool in time to use it in 1 month and 3 weeks despite the pool supply shortages due to COVID. His guys worked really hard through the heat waves (97+ degrees) to ensure everything was done to perfection. We trusted Tosh to help us pick a liner and it came out amazing! He even came on install day to help his team to ensure a perfect fit. We really appreciated Giuseppe and Toshs hard work and patience with us as it was our 1st time building a pool! They are both class acts and have hearts of gold. We couldn't be happier to have had them install our pool. Thank you both for making this beautiful pool for our family! We're looking forward to making many great memories. I would HIGHLY recommend Gappsi and East West Pool + Spa to anyone! P.s. It's also wonderful that you deal directly with owners instead of salespeople. read more

Gappsi installed our travertine pavers over 15 years ago.They still look great . Never get hot and look great. Recently repaired a stone for me was very responsive and did a great job.You can't get any more professional than Gappsi read more

Pleasure to do business with professionals Thank you guys for fast service. read more

Gappsi installed a beautiful travertine patio in our backyard about 5 or 6 years ago. Recently a couple of the tiles came loose and presented a hazard. We called Gappsi and they responded immediately, replacing the loose tiles at no additional cost to us. Their clean up was a bit sloppy and we couldn't get some of the stuck cement off by ourselves. So they returned and power washed the entire patio and put in new sand, again at no additional cost to us. The patio looks good as new. However, the travertine scratches very easily, something that we were not aware of when we made the purchase. Had we known this we would have gone with a different material. read more

Wanted an estimate to finish a pool, gave me a quote to finish an entire pool room. Requested a quote for just the pool months ago, Still waiting on an estimate. It's obvious he doesn't want the job. read more

I am so very grateful to Jeff and the Gappsi team. Jeff was amazing, professional, and honest. We had our pavers power washed, repaired, sanded, and sealed. They also power washed the driveway, sidewalk, and fence. The team was meticulous and extremely hard working. The work they did was so impressive that all of my neighbors came over to comment and compliment the work. I would highly recommend Jeff- the Gappsi team. They are the best! Thank you Jeff!!! read more

We needed a complete pool and backyard renovation.I researched and researched ( and received a handful of quotes), to find the most reputable pool/mason/landscaping company in Long Island. Look no further than Gappsi of Smithtown. They are professional experts that leave you without worry and take care of everything. Great communication from start to beyond completion. The backyard and pool look like a complete transformation and we cannot say enough about the quality of work. We started in April and by Memorial Day we had our first party! My friends and family cannot believe the night and day difference and how beautiful the backyard and pool looks. No wonder they have been in business forever..Guiseppe will yell at you from time to time but don't take it personal... lol read more

Gappsi installed my patio and pool deck about 15 years ago and it still looks as good as the day it was installed. Twice I needed Gappsi to repair my ladder anchors that deteriorated and a broken brick. The owner Giuseppe Giuseppe was quick to return my call and sent the crew right over to do the repair. Giuseppe is professional and trustworthy and his team does quality work at a fair price I have recommended Gappsi many times. read more

Gappsi did my patio area in the front and back of house several years ago and when I called for some minor repairs they came back and took care of it. The repair crew showed up and did a fantastic job. Guiseppe has kept his word and has always made the repairs when needed. I highly recommend Gappsi because they are a reputable company. read more

The Gappsi team is incredible. They did a massive project for me that consisted of driveway, walkways, porch and pool patio. Great experience, start to finish! Their knowledge is first rate and offer plenty of idea designs and recommendations. The customer service is outstanding. Bottom line...their craftsmanship and attention to detail are first rate. I've recommended him to many friends and neighbors who've utilized his services in various capacities and they've all had high praise for their work. read more

Iv been speaking to Giuseppe and he has been very patient in answering all my questions. Something came up on our end so we are pushing the job for sprint of 2019 and we can't wait to continue working with Gappsi! read more

Gappsi built our pool 5 years ago and we were very happy with their service. Even now, Guiseppe is always available to answer our questions regarding the pool, and is happy to help us in any way he can. It's a rare find when you can still have a good relationship with your builder years down the line. We highly recommend him, and have done so for all these years to our friends and neighbors. read more

I am a registered nurse and I work at the Northport VA in an outpatient clinic. We were observing Overdose Awareness Day at our clinic and we were planning on planting a "Garden of Hope" for the veterans in observance for all the veterans who have lost their life through overdosing. I reached out via email to Gapssi to find out what the cost of a bench would be for the garden. Mr. Abbrancati called me back promptly and I explained to him about our plan to plant the garden and wanted to know what the cost of the bench would be. His response was " It's for the veterans, there is no cost". He directed us to go to the showroom and pick out whatever bench we wanted and that it would be a gift to the veterans from him. The bench was delivered and set up outside our clinic door. It is absolutely beautiful and we can't tell you how much his very generous gift meant to these men and women. Thank you again for your benevolent gift. read more

these guys work for the Town of Hempstead and over charge for supplies. They charged me $3500 for ten boards that would of cost between $6.99 or the most $10. then they charge $85 for one lock and lasp. where it should of only cost $25 for a whole kit with the lock and lasp and all the stuff that would be needed to hang up the lasp on a door and the lock to lock up the house. When you try to contact them to find out the reasoning of the price they make them self scariest and then when you force the issue then they want to convince you that they are on the up n up. this company don't have the consumer in mind when they do this type of stuff they have the money in their eyes. read more

An incredible job by Jeff and the crew. My patio never looked this good, even when it was new. I was amazed at the attention to detail, and the professionalism and courtesy of the crew. Outstanding work! I would never hesitate to call again! read more

I really couldn't say nicer things about Gappsi - they were a pleasure to work with from start to finish! Everyone we interacted with - and there were many - was extremely friendly and welcoming. I never felt like I was being sold too, I felt like they were helping me design what my wife and I wanted, and presented different options that helped align that with our budget. They completely tore down our old deck, installed our new patio, and built our new stairs within 2 weeks - there were no delays outside of poor weather, and no additional charges outside of what we agreed to at the beginning. Additionally they were able to install the landscaping in just a day's time. Big thanks to Giuseppe, Emanuel, Greg and Joe for treating us so well and helping us build the backyard of our dreams! read more

Gappsi finished my entire backyard 6 years ago. Pool house, pool, pavers, basketball court. We were very happy with their work, design, and price for the entire job. Posted back then and gave Gappsi a 5 star rating.The reason I am posting now is because I reached out to Gappsi for repairs I needed on some pavers that were in the need of repair after 6 years. I was very impressed how quickly he responded to my call and ordered the necessary material and replaced the pavers without question. Again after 6 years, he stands by his products and workmanship. read more

Gappsi has done so much work for us from a fully paved circular driveway to a sports court, batting cage, outdoor kitchen, shed and a hot tub. We had them put in a waterfall on our existing pool and the marble dusting redone. It came out great and feels much smoother than before. Everyone is friendly and easy to work with. I would definitely recommend them. read more

Did a great job with our backyard, front patio and driveway. Always stand by there work, would highly recommend Gappsi.

Truthfully can't speak of their actual service, but I can speak for their customer service via telephone. Jennifer who answered the phone was not professional and was suppose to transfer me over to the person I was looking to speak to. Not only did she hang up on me the first time, the 2nd time when I called right back, she didn't bother greeting me, she just hung up again. If this is how they conduct business right away, I will not be using them for anything else. read more

Never again. We are new residents in Smithtown and they were suppose to come as a pool cleaning service. They dumped leaves and dirt into the pool on July 8th and have come back 7 times since then. It is August 3rd and the pool still looks like it's the Caribbean -green with algae. They said "it takes a little while..." Um really? And for the phone service, the woman on the phone - she is extremely rude and obnoxious. Her job should be costumer service and yet it was like we were doing her a favor. There are plenty of other pool companies and we will be searching for another life service. read more

Giuseppe Abbrancati is a a very fine craftsman when it comes to pavers and their design...had a driveway in Sayville, NY, stairs, and patio done 16 plus years ago, and the product looks as it did when installed...great designer, and workers...stands by his product even years later...highly recommend...again thank you Guiseppe read more