After the month I've had with contractors, the last thing I needed was to get locked out of my…read moregarage by a broken spring. Veteran Garage Doors was actually open on Saturday when I called. Several who claimed 24 hr service went straight to voice mail. The technicians showed up within the first 30 min of the appointment window and quickly diagnosed the broken spring. They also figured out that my "emergency" lock was not even connected. That saved them from having to drill it out and they made quick work of replacing the archaic single spring mechanism with a lifetime dual spring setup AND a lock that's actually connected. It is the quietest this garage door has operated in the 8 years I've owned this house.

My technician's name was Zack. He inspected my garage door and a quote for maintenance was promptly…read moresent over. He was professional and knowledgeable. I couldn't have asked for a better experience. I highly recommend this company. Thank you for your service.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

Getting your garage door fixed can be a pain. Especially if you are in a hurry. I called this…read morecompany as it was well reviewed, rather than another that was usually not quick to respond. They arrived promptly and got the job done in a friendly and professional manner. The best part was his suggestion to add a brace to my door that would make it last a long time. The brace reinforced a panel that was slightly damaged. Without the brace the door would likely fail at some point.

Great quick service. Repaired the same day and good price compared to other companies. Thank you…read moreJon.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

Reached out to First Responder Garage Door on Saturday morning. By Saturday afternoon, Cody, had…read morereached back out to me and scheduled an appointment to come out on Sunday afternoon to do the work. He changed all the rollers, greased the garage door opener drive chain, then turned his attention to repairing multiple issues that were caused by the people who originally installed the door 6 1/2 years ago. Any issues I have with the door going forward will be handled by First Responder! Top it all off, they threw in a 10% discount for me being a veteran!

Cody with First Responder Garage Doors (Southlake) is one of the best servicemen (all trades) that…read morewe have had. We will never ask for another bid from another company. He took a lot of time to explain everything about our 2-yr old solid wood doors. Very reasonable cost and very honest.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

WOW !! Mr. E…read more Cebellos was not only professional but respectful of our property as if it was his own. We all look for companies that give good service and that we can trust. But it seems that is getting harder to find . As Elinse was assessing our patio glass door and found that nothing was really needed. He took the time to point out a few things we've been doing wrong in maintaining our door - (that was so much appreciated) Thanks for having Mr. Cebellos in your employee !! At the end of the day - I feel we found our glass company! Regards Al

Josh and Lucas were very professional. They knew exactly where they were doing. They replaced my…read morehinges on my shower door. They were in and out in less than 15 minutes. Very happy with their service.

Randy, owner of Academy Door and Repair is a complete professional while also being a really good…read moreguy. Every time we've needed garage door service it's fast, fairly priced, and friendly. Highly recommended!

How nice to have the owner of the company come on your service call! Randy returned my call on a…read moreSunday, came out to diagnose the issue on Monday and by Tuesday afternoon our door was operating like new, better than ever for us. This was not an easy fix - a super heavy wooden door, broken spring, alignment problem, but Randy had just the answer. Best customer service I've had in years.

We used Watermark (and Steve Jackson) for what we considered to be a fairly major renovation…read moreproject at our home in North Dallas. My wife and I found a home in our "dream neighborhood," but we wanted to make some upgrades in the kitchen, living room, and master bathroom. Over 3-4 months, we did some major work (i.e. "take it to the studs" in most rooms) and Steve got it completed on time and on budget -- with many compliments from our friends and family. Before the renovation, we met with several different contractors that provided a series of construction plans and budgets. Steve did that too, but he offered so much more. Most of all, we were impressed by Steve's attention to detail and his keen eye for architecture. For example, most contractors "eye balled" the room measurements. Not Steve. On his first visit, he took measurements of every room and could immediately work with us on room design (or re-design) that helped us envision the yet-to-be-completed project. In addition, other contractors "suggested" that we hire an architect to help with the plans. But the bonus of working with Steve was that his architecture background gave us a "two in one" that could help us envision how we would utilize the house (i.e. you'll want the sink here; the oven here; the pantry here; a door here; etc). In my opinion, this was a huge asset to our remodel plan as we were able to review (and modify) building plans before we started work -- and Steve had some excellent input about "the flow" of our certain rooms in our future layout. Before selecting Steve, we spoke to about 5-7 people that worked with Steve on prior projects and they all offered glowing recommendations of him -- and his work. During the renovation, Steve worked hard to keep his sub-contractors on schedule and routinely updated us on their progress. If we had a modification to our plans, Steve was always willing to find a solution. He also worked closely with us to select light fixtures, cabinet designs, and granite slabs. For other parts, he worked with my wife to "create" her dream kitchen and they would routinely share photos from magazines or the internet so he could best understand what we were "looking for." He did some major work. New hardwood floors that look excellent. A new "rain shower" with a built-in bench that my wife loves. Expanding our kitchen by moving the water and A/C to the attic that allowed us to put an island in the kitchen. Removing a massive (truly massive) fireplace and installing a natural gas fireplace. This was not an easy job and his work was excellent. Now that our remodel project is complete, we can offer our highest recommendation for Steve and Watermark. We are truly happy with the final outcome and it was not a surprising result given Steve's hard work and incredible attention to detail that we now have our "dream home."

Firstly, I have not received services from this company. I'm only reviewing based on communication…read moreinteraction, or rather LACK THEREOF. I have sent an email on their website, as well as left a message on their voicemail by phone. Have not received a reply or a return call. I called again on two separate occasions, and no one ever seems to answer. What appealed to me about this company was the before and after photos posted by another Yelper. I'm wanting to change the layout of my kitchen, in addition to other extensive interior remodeling. With the architectural background this company has, I thought they would be the best choice. It's just unfortunate that they have poor communication with new/potential clients. Rapport is so very important in huge investments such as home improvement; and so far, I don't have a very comforting impression with how this company engages with its clients.