When I hit the button to close my garage, it closes half way then opens back up. So over about 3…read moremonths I been manually closing it. I put in a project on the yelp app and veteran garage doors replied within seconds. Technician TJ gave me a free estimate and I was satisfied with the price. He finished in about 20 mins while had a little small talk, then he cleaned up and had everything squared. They only take cash, check or card payments. Receipt is emailed with inspection notes and general information and warranty.

I had a torsion spring break Friday evening on my garage door. Veteran quickly responded to a…read morerequest for a quote with a fair price. Tech showed up on site the next morning at the agreed upon time. Tech was friendly and was even nice enough to answer some questions from my 3 year old. He checked out the problem and gave options that were priced like the online quote. Gave opinions on a couple other issues he noted but was very clear that those were optional. They were issues I was aware of already and they were minor. He gave a fair price on them and I took him up on one of them. Was not pushy at all. Did not try to upsell. Work was completed within his estimated time frame and was done well. This is how every repair should go. Cannot recommend them enough.

Amazing service! On time and accurate service from a friendly, good looking veteran! Highly…read morerecommend!

Great service! Pricing was manageable. Answered questions clearly and knew what he was doing.read more

This company contacted my fiancé and I after he asked a question on Yelp…read more They were very detailed in their response, so we booked an appointment with them for the next day. We got an earlier time due to a cancellation. Isiah P. arrived promptly within the timeframe and got right to work. He diagnosed and gave us an estimate on the repair for our garage door. We gave him the authorization and he had the repair and inspection of our garage door done in about 15-20 minutes. Isiah was very kind and explained everything that he did. He also explained their warranty service on the repair as well! The pricing was fair and we highly recommend this business! Thank you Isiah!

From the owner: We offer free service calls seven days a week, with same-day service available throughout the…read moreDallas-Fort Worth Metro area. All of our technicians are company employees who are fully insured and bonded, ensuring reliable and professional service with every visit. Our team specializes in garage door repair, service, and installation--including fixing doors off track, loose cables, spring replacement, opener repair, new door installation, and routine maintenance or tune-ups. We only recommend the services you actually need and are always available to answer any questions. Local, same-day service is available every day of the week, and we also offer emergency service at no additional charge for nights or weekends. All labor, parts, and installations are backed by a full warranty, with lifetime warranty parts available. In addition to Dallas-Fort Worth, we proudly serve Texas City, La Marque, Dickinson, Santa Fe, and Hitchcock.

My husband is a former truck driver who actually drove into the garage door ‍ After our meet and…read moregreet with Austin, it was his friendliness, grounded, non-salesy/non-rushing type attitude that won me over, and I didn't care about price. I wanted real. As a Realtor, I'm careful about who I refer to my clients, and I would confidently recommend Pro Garage & Gates. Austin is professional, responsive, honest, grounded/down to earth, and the quality of work speaks for itself. He made the process smooth from start to finish and communicated clearly throughout. It's hard to find people who are both skilled and dependable, and he definitely is. As a final note, his price was fair and more affordable than the other quotes, as well as an improved customer service experience than the other companies bidding for the job. Thanks Austin!!

Austin reached out to me by text and by phone. He explained the process in plain language. Austin…read moreexplained the pricing. He gave me an verbal estimate as well as a copy of the estimate in writing. Pat, the technician was very friendly and knowledgeable. He finished the work quickly. I strongly recommend this company.

Called Harwood Monday about my broken spring. They had a tech there by early afternoon. Old opener…read morewas discontinued with no parts available so I replaced it with a new unit. Love the quiet belt system and bright light. Whole job took about 3 hours.

Tech was amazing. easy to work with and clean installation. pricing was fair. dispatch operator…read morevery polite and on top of scheduling. would bring them back every time. great team overall

Ok so there was some initial confusion with these guys but it wasn't anything unpleasant or…read moreproblematic. Very natural confusion over the gender of my name, but it wasn't deliberate. I think it was Deb I was talking to online this app- generally I try to be supportive of women owned companies and family owned companies but there was some initial bump, however once we sorted out the minor confusion and it was not unpleasant or nasty. I think her price was reasonable. the only reason we did not hire her was nothing to do with her, because we were able to fix the problem ourselves. I do recommend her. I hope she continues to provide good service. Often we don't appreciate people until they are no longer in our lives. Are you still reading?

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

I reached out in crisis with this stupid garage door again (the cables now) and Non Stop showed up…read morein 90 minutes of my 911 after hours call. It really is 24-7 availability and while he did not run the other company completely into the ground, he did replace the cables and properly!! Tightened all these things. The door opens and closes SO SMOOTHLY now!! No shaking and no rattling and barely any noise. I will never ever use any other company on my garage door and will recommend Non Stop Garage Doors to everyone. And even though they could have charged me way too much for being over a barrel they did not and were fair in pricing and he is funny and willing to educate you about the service performed. Great value and saved the day!

Nick was the first to respond to me when I posted this project on Yelp. He was able to come out…read morewithin 45 minutes for an assessment and had it fixed within the same day. Our garage door is even better than before now! He was able to recognize what was wrong and improve the support so it's much smoother. He even installed two new drums for us at no extra charge! He was incredibly communicable through the whole process.

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

Came out right away! Recommended we wait to do a costly repair until it was necessary. Answered all…read moreour questions. Kind, courteous and efficient!

David was quick to respond, quoted a good rate, arrived when he said, professional installation in…read morea timely manner. I know because I personally installed the one on the other door. No up sale for additional services.

Called Monday and they came out Tuesday afternoon. Replaced…read moremissing bolt, lubricated and adjusted heavy duty overhead door. Completed job in short amount of time and very efficient. Would use again. Office staff and technician were very friendly. Thanks for great work. Judy B

In response to the owners reply. Just to ensure all details of the situation are true and accurate…read more This was not an after hours service call as I received my paid in full invoice shortly after 5pm. It was initially explained from Mike that the labor to install the new panel was included after I questioned the pricing on what was charged. Also what type of business would try to insult someone's personal intelligence at all let alone post it publicly. Shows the true colors of a person when they go to this level. Keep pricing transparent fair and consistent and you won't have future opportunities. I would recommend to others to ensure you know what you are going to be charged upfront as they stated they would do and did not happen. Once again technicians that came out were great with no issues with the work. UPDATE: True colors of an individual come out as seen in the review. Business owner Mike thinks he can take a bully approach to solve his problems. What comes goes around definitely comes around. Others beware the approach this business takes on taking care of its customers and their surprise billing practices. I will not be responding going forward on Mike's responses as all can make decisions based off what has been submitted and owner's response. Opportunities happen in business and it all depends how you handle them and how you treat your customers. Have a good day! :)