Bob was very helpful. Did not try to over sell me, actually suggested things I thought I wanted was…read moreoverkill. His guy/guys showed up on time for estimate and installation of double wide door and opener. the garage door looks very good, and very quiet! I truly highly recommend them!

I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

I called on a Sunday locked out of the backdoor of my sprinter van. Alex answered and listened to…read moremy issue. He then called me back after doing some research and talked me through how to open the door on the phone, he could have came out and charged me for something that ended up simple but instead just walked me through it. Live saver, I could not recommend more. Thank you.

Great communication.They gave the best quote that's reasonable, and unlike others who wants to…read morecharge per drilled hole. Very professional.

Not only are they prompt to response but they also dont do bait and switch with free in home…read moreestimate and flake out on you. Veteran is very honest and got it done with no frill

Had a spring fail on my two wide garage door. Had VGD come out to look at it and was very pleased…read morewith Grier price, service and knowledge of the system. While fixing the spring, I had to them check my bearings on the rollers and had the repaired as well. Door has never been so quite. I recommend. All during the process I was kept informed of findings and options.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

Deb gave a no nonsense fast quote. Offered expertise, high cost and low cost options. Technician…read morewas speedy & service was top notch. Love my new garage door opener!

my experience with "garage door doctor" was a good one..my garage door was stuck open about 3/4 of…read morethe way and i could not get my car out..called a compnay i had used for years and was a litlle upset at how rude they were and they did would not come out for service..i had a flyer in the mail from"garage door doctor", so i booked online and i waited for a couple of days as it was the weekend..they came out promptly at 8am on monday morning,and the technician (jason) worked extremely hard most of the day taking things apart and explaining what needed repair or replacement (the door itself,not the opener,is about 33 years old-here since the home was built,and rusting out)..after talking and discussing,i agreed the best option might be a new door,buit the expense was an issue..he told me of various financing options and the type of door needed,etcetera,so we had a 3 way conversation via tablet/phone with the office financing personnel who sent photos of the type of door needed,discussed color options and painting,and arranged the paperwork for financing as those doors are not inexpensive..all in all, the professionalism,the courtesy and the explanations were to my mind,the way a customer should be treated,especially on something such as a garage door.. i recommend this company and jason in oparticlar as a technician..he is wonderful and hard working!

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

I have used them for years. Always speedy service at a reasonable price. Highly recommended!read more

Great job done to replace entire garage door and motor in a same day. Mike and his brother Carols,…read moreThank you for your service.

Prompt, courteous, wonderful! Called back on a holiday weekend and scheduled for the next morning.read more

Easy scheduling, arrived within the planned window; and quick service with the job completed as…read moreexpected.