I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

I can't recommend Quality Door Service enough! My garage door had come off track and wouldn't…read moreclose, leaving my garage unsecured just before I was leaving for vacation. Edwin came out the same day, assessed the damage, and got the door safely back on track and operating again. He was completely transparent about the situation. One of the metal panels is dented and would need to be replaced, but since the model is discontinued, he explained my options and reassured me that the door was now safe to use and no longer a hazard. I really appreciated his honesty--he didn't try to upsell me or pressure me into unnecessary repairs. In a world where it's hard to know who to trust, Edwin showed integrity, professionalism, and genuine kindness. When the time comes for any future garage door repairs or replacement, Quality Door Service will absolutely be my first call. Thank you again, Edwin!

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

Nate was awesome. was quick, accurate and low cost! A genius!!…read more Our car had not run for 5 years and he figured out how to program the key to work on a 2003 Honda CRV with a sophisticate immobilizer system. Took him 30 minutes to get everything working!!

I called on a Sunday locked out of the backdoor of my sprinter van. Alex answered and listened to…read moremy issue. He then called me back after doing some research and talked me through how to open the door on the phone, he could have came out and charged me for something that ended up simple but instead just walked me through it. Live saver, I could not recommend more. Thank you.

Ok so there was some initial confusion with these guys but it wasn't anything unpleasant or…read moreproblematic. Very natural confusion over the gender of my name, but it wasn't deliberate. I think it was Deb I was talking to online this app- generally I try to be supportive of women owned companies and family owned companies but there was some initial bump, however once we sorted out the minor confusion and it was not unpleasant or nasty. I think her price was reasonable. the only reason we did not hire her was nothing to do with her, because we were able to fix the problem ourselves. I do recommend her. I hope she continues to provide good service. Often we don't appreciate people until they are no longer in our lives. Are you still reading?

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

As soon as the technician saw how old the garage door was he went into selling products instead of…read moretuning up the door.

I have used them for years. Always speedy service at a reasonable price. Highly recommended!read more

Great job done to replace entire garage door and motor in a same day. Mike and his brother Carols,…read moreThank you for your service.

The technician was prompt, courteous, and arrived in branded vehicle and company shirt. He was…read moreefficient and left work are clean

Easy scheduling, arrived within the planned window; and quick service with the job completed as…read moreexpected.